Crossroads July 24, 2014

Crossroads Project Status Rollout activities completed in Virginia Normal operations on original infrastructure No delays in pilot or rollout Roll out ongoing in West Virginia, Alabama, and North Carolina Over 50% of rollout completed successfully and on time. Pilot completed with no major delays or service interruptions in clinics. Suntiva evaluation complete with positive overall evaluation. CSC expects user group formation and FNS approval for transfer consideration based on the completion of Pilot.

Clinic Application (Crossroads) Crossroads Modules Portals Clinic Application (Crossroads) Participant Website Clinic Operations Appointment / Calendar Vendor Website Vendor Management Financial Management Operations/ Administration

Focus on EBT States with a wide variety of legacy systems have all transitioned to Crossroads with success. Consortium includes 2 paper and 2 EBT states Feedback from local agencies is that processing time is roughly equivalent for the first visit but significantly faster by the second visit. Crossroads is intuitive and easy to use for normal clinic operations. EBT Support Crossroads is built to support Universal Interface standards Currently integrated with Xerox and CDP Participant access to current benefits via Participant Portal NUPC import / export capabilities, NTE Calculation Engine, Daily Reconciliation Support for EBT Compliance Buys Virginia Transition to EBT Virginia successfully performed a concurrent migration to both EBT and Crossroads

Clinic Workflow Dashboard Crossroads improves clinic operations by supporting movement of families using the Clinic Workflow Dashboard Each clinic can create custom workflow based on clinic workflow. Families become available in waiting room near appointment time or as logged into clinic. Family record can be easily opened and worked at each workflow location. System automatically opens family record and navigates user based on room type.

Crossroads Participant Portal Allows participants to perform an online application process Prescreen for eligibility Clinic locator Schedule initial appointment Multiple language support, currently English and Spanish Ability to schedule and modify appointments Access to current benefits available on EBT card

Participant Portal – Online Prescreening

Crossroads Vendor Management Vendor Portal Online Vendor Application Online entry and import of price survey data Real-time integration with Vendor Management System Vendor Management Comprehensive vendor enrollment system that allows states to configure elements of enrollment and monitoring process. Vendor training management and communications support Automated re-evaluation and peer group assignment process Fully integrated with Vendor Portal for real time status updates Investigation management and communication tools Integrated price survey and minimum inventory reporting

Crossroads Vendor Portal

Vendor Module: Vendor Authorization Checklist

Generates FNS 798 report and supports electronic submission. Financial Management Tracks Federal and State grants for food, NSA, Farmers’ Market, and infrastructure. Interfaces with State accounting systems to get same day information about expenses, revenues, and encumbrances. Combines grant monies with actual expenses to track target budgeted expenses across the four components of NSA; breastfeeding support, nutrition education, client services, and administration. Tracks caseload allocations to local agencies. Monitors actual participation throughout the year against caseload target. Generates FNS 798 report and supports electronic submission.

Caseload and NSA Allocation

NSA Component Budgeting

Fund Management

Allows WIC programs to project costs and plan for program changes. Forecast Modeling Allows WIC programs to project costs and plan for program changes. Inflation/food cost projections Seasonal food costs Model food package changes Waiting list changes Support for modeling based on external variable data sets

Finance Module: Financial Modeling

Crossroads System Interfaces Eligibility Determination Snap Eligibility Confirmation Medicaid Eligibility (270/271) EBT and Banking Support Universal EBT Interface Integration with 2 EBT Providers Integration with 2 Banking Providers State Accounting Systems Exchange revenue, expense, and encumbrance data Electronic Medicaid Billing (837/835) Public Health Integration Immunization Records Web Service Intergration with Enterprise Public Health Systems FNS Integration FPRS – Automated 798 Submission FNS Minimum Data Set – Biannual Reporting MARO Dual Participation Rebate Manufacturers Rebate Calculation Engine Automated Data Submission Special Formula Warehouse Ordering (CAP)

Additional Crossroads Interfaces Equipment Interfaces Doran Scale Seca Measuring Station Healthometer Scale Hemoglobin Meter MICR Printers Signature Pads Identification Card Readers Barcode Printer/Reader Document Scanners Nutrition Education Systems WICHealth.org Health Bites Authentication Providers Active Directory State Single Logon Other Interfaces Auto Dialer Support Potential Eligible Data 3rd Party Survey Tools Real-time Webservice Integration

Crossroads as a Services Platform Crossroads is built on a robust Web Services platform. Web services provide access to data while enforcing security and business rule standards. By focusing on publishing a library of common Web Services states can take a greater involvement by being allowed to integrate Crossroads access into: Existing web portals Existing applications iPad or Smart Phone Applications 3rd Party Applications Crossroads Services Websites Mobile Applications Existing State Systems

Crossroads Materials Available Detailed Functional Design Documentation (DFDD) User Manuals Training Manuals Help Documentation System Configuration and Installation Guide Other Technical Documentation Data Dictionary Architectural diagrams White papers

Angie Stevens Contact Information 10975 Grandview, Ste. 500 Bldg. 27, Box #11 Overland Park, KS 66210 T: 941-249-9960 E: astevens7@csc.com Caroline Jackson – Crossroads Consortium T: 919-707-5739 Thank You