Inclusive Study Skills Development Provision Abstract: Study Skills Plus is Anglia Ruskin’s new one-stop-shop for student study skills development alongside their courses. Under the direction of the Study Skills Working Group, this truly collaborative effort has brought together opportunities for all of our students to enhance their skills in academic writing, information literacy, organisational skills and academic English language development. There is also new and growing provision for supporting maths and numeracy skills, IT literacy and study skills peer mentoring. This presentation will: outline how the institution-wide study skills development provision opportunities have been brought together; provide a review of student engagement and feedback from the first year of Study Skills Plus; and summarise how this will be informing the further development of cohort-tailored activities and resources to further ensure an inclusive provision. Dr Lisa Alberici, Study Skills Plus Manager Kay Norman, Study Coach

Beginning Creating a one-stop-shop Online resources Face-to-face activities Evaluation and monitoring Faculty liaison and staff engagement (INTRO SLIDE): list 5 sections

Background Section 1: collaboration and SSP umbrella SSWG – faculties, SU, student services, library, ALT. Collaboration to create seamless one-stop-shop One function; many specialists: students can see everything and get to specialist whichever department they’re in. Aspirational; who are we for: Inclusive: Online and face-to-face Resubmitting to 2.1s and firsts: ‘improving’ oughtn’t presuppose student doing badly. Universal (including NHS, UG/PG, international students) Study Support is a separate department but we do liaise closely and they do input some activities for SSP; no DSA Also, SSP drop-in triage to… Point to resources and booking forms wherever they are on ARU website.

Middle: online resources 12/13 13/14 14/15* +/- (%) Website home page (page-views) N/A 47,004 Clicks on Study Skills Plus button on ARU mobile app 5,493 Views for ‘Academic Writing’ and ‘Organisational Skills’ resources 23,446 24,871 30,882 24 Views for ‘Maths and Numeracy’ resources (created Nov. 2013) 592 5,267 790 Logins to skills4studycampus online modules 517 975 1,199 23 Point to resources and booking forms wherever they are on ARU website. *2014/15 figures to 31 May 2015

Middle: face-to-face activities 12/13 13/14 14/15* +/- (%) Total number of interventions from the Study Skills Plus team in Student Services 372 1,358 4,410 225 Number of one-to-one coaching sessions N/A 431 719 67 Attendees at Student Services-led study skills workshops (academic writing, organisational skills, maths, numeracy and IT skills) 432 996 131 Workshops home page on website (page-views) 10,146 Attendees at small group sessions 211 Coaching, surgeries Difference between them: coaching, ongoing engagement; development and not just prior to submission. Workshops Benefits of working in groups Group work Can be pre-emptive (including work around transitions); course groups (introduction, taster sessions); study groups (including peer mentor-led) *2014/15 figures to 31 May 2015

Middle: evaluation and monitoring Workshop feedback 97% students would recommend a workshop to a friend (956 respondents) 74% students felt the session helped improve their skills (943 respondents) 69% students felt the session helped improve their confidence (943 respondents) Measure of success: interventions (are students using resources and activities); quality (are students finding interventions useful – what else are they telling us they need); r&p and attainment (less likely to leave, more likely to proceed, less likely to fail, more likely to get 2.1s and firsts) Page-views and encounter data Student feedback re satisfaction

Middle: evaluation and monitoring Workshop feedback (free-text comments) Excellent – has improved my confidence. More students could benefit from this. It was great and very helpful to my upcoming modules and dissertation. So inspiring, thank you! Student feedback re satisfaction Retention, progression and attainment (working with new R&P team to be able to use our encounter data to measure impact here but in the meantime)… impact pilots. Ran 5 in 2014-15 (1 in LAIBS, 2 in ALSS and 2 in FHSCE – or was one of them FMS?)

End No proofreading; no ‘fixing’ Students with resits/resubmissions Borderline marks, especially 2.1s and firsts studyskillsplus@anglia.ac.uk Proofreading: we don’t do it – needs to be a confident and unified message Institution-wide priority for creating parity in the way we support students resubmitting could we help? E.g. workshops and/or study groups (not just one-to-one) Especially for aspiration to 2.1s and firsts: identifying students getting 2.2s and 2.1s who might be getting 2.1s and firsts; just below degree boundary – could we help? Ask for questions (and what will you take away from today?)