Communicating Interculturally
Intercultural Communication The process of sending and receiving message between people whose cultural background could lead them to interpret verbal and non verbal signs differently www.themegallery.com
Opportunities And Challenges of Intercultural Communication The Opportunities in a Global Market Advantages of a Multicultural Workforce Challenges: Language Word Meaning Time and space Issues Rules and Human Relationship www.themegallery.com
Define The Culture Culture is shared system of symbols, beliefs, attitudes, values, expectations, and behaviour norm. www.themegallery.com
Recognizing Cultural Variation Contextual Difference Legal and Ethical Difference Social Difference Nonverbal Difference Age Difference Gender Difference www.themegallery.com
Stretegies For Studying Other Cultures Studying Other Language Respecting Preferences for Communication Style Writing and Speaking Clearly Listening Carefully Using Interpreters, Translator, Translation Software. Helping Other Adapt toYour Culture www.themegallery.com
Seven Recommendation for Writing Clearly in Multilanguage Business Environtment Use Simple, Clear language Be brief Use transitional elements Address international correspondence properly Cite numbers and dates carefully Avoid slang, idiomatic phrase, and bussines jargon. Avoid humor and other refernces to popular culture. www.themegallery.com
Planning Business Messages
Planning Business Object Optimizing Your Writing Time Planning Effectivelly www.themegallery.com
Analyzing The Situation Define Purpose Realistic Is the time Right Is the right person delivering your message Acceptable to your organization Developing an Audience Profile Identify your primary audience (who) Determine audience size and geographic distribution (How many People need) Determine audience composition Understanding audience member’s level Understanding audience expectation and preference Forecast probable audience reaction www.themegallery.com
Gathering Information Focus your research effort: Considering other viewpoint Reading report and other company document Talking with supervisor, colleagues, or costumers Asking your auidience for input www.themegallery.com
Gathering Information Determine audience needs and obtain the information neccesary to satisfy those need: Uncovering Audience Needs Providing Required Information www.themegallery.com
Selecting The Right Medium Oral Media Written Media Electronic Media Factor to Consider When Chosing Media Media Richness (interactive) Message formality Media limitations Sender intention Urgency and Cost Audience Preference www.themegallery.com
Organizing Your Information Recognizing The Importance of Good Organization. Defining Your Main Idea. Brainstorming Journalistic Approach Question and Answer Chain Storyteller’s tour Limiting Your Scope Choosing Between Direct and Direct Approach Outlining Your Content www.themegallery.com