Zara: Fast Fashion from Savvy Systems CIS 2200 Kannan Mohan Department of CIS Zicklin School of Business, Baruch College
Learning Objectives Analyze Zara’s technology-enabled strategy Contrast Zara’s approach with the conventional wisdom in fashion retail Identify the environmental threats that Zara is likely to face and consider options available to the firm for addressing these threats
Zara’s Business Model
Characteristics of Zara Conventional Unconventional
CCR Framework Capabilities Complements Responsibilities
Summary Is too much IT good for you? How do you align capabilities offered by IT with complements in your organization? When do you exploit vs. explore with IT?