Kentucky Medical Services Foundation, Inc. Marcus E. Randall, MD, President Carrie A. Cassis, MS, Executive Director 1

Background The Kentucky Medical Services Foundation, Inc. (KMSF) was founded in 1978 with two primary missions that have guided its activities and focus for more than 35 years: To bolster efforts to recruit and retain the best clinicians to ensure the provision of high-quality health care for the region and the Commonwealth To serve as a charitable organization to support the education, research, service and patient care missions of the University of Kentucky and UK HealthCare®. 2

KMSF What does it do? Revenue Management Coding & Documentation Education Clinical Faculty Benefits Real Estate Management Contracting on behalf of UK and UKHC 3

Structure, Governance, and Leadership 501(c)(3) corporation, separate from UK, but is a support organization for UK. Charitable purpose is to further missions of the University of Kentucky Dr. Marc Randall was elected by the KMSF Board on March 18, 2016 Executive Director is Carrie Cassis Board composed of all clinical chairs or their designee plus elected members; 4 from designated “Practice Areas”, 1 elected community member, and 2 “at large” 4

Structure, Governance, and Leadership Executive Committee: Elected Officers, 2 additional elected members, plus 3 appointed members Other Committees include Finance & Audit, Contracting, & IT Governance Approximately 200 employees, about 2/3 revenue cycle 5

Clinical Faculty Benefits Administered by KMSF Human Resources MALPRACTICE INSURANCE Life and Accidental Death insurance Discipline-specific disability insurance Dental insurance Tuition Support Program 6

KMSF Website KMSF IT created and maintains 1) The Public Created a Front Door with KMSF.com First public facing website in KMSF history Continuously adding to and updating the website It is important to keep in mind the website serves three main audiences: 1) The Public 2) KMSF Faculty Members 3) KMSF Employees 7

KMSF Website KMSF.com makes it easier for eligible clinical facility to find information and benefits important to them 8

Coding & Documentation Education KMSF Coding & Documentation Education Monitor and train accuracy of coding efforts, including documentation compliance, e.g. copy and paste issues Educate UK coding staff, physicians, etc. Help with addressing over-payments Offer CPC classes to UKHC and KMSF staff 9

Real Estate Management Office of Facilities and Properties Owned Properties: Alumni/Sterlington Plaza, Ky Clinic South, Leader Building Leased Properties: Turfland, PAC Building (GSH campus), Fountain Court, and KMSF holds leases for Outreach clinics Employs a Maintenance Staff responsible for routine maintenance (including parking lots, etc.) renovations, etc. 10

Revenue Cycle Revenue Cycle Section Functional Area Responsible Area Front End Scheduling UK-PAC Registration Check in UK-Clinics Patient Visit UK-Physicians   Middle Documentation Charge Capture UK-IBU's Coding Back End Billing KMSF Collections Denials Management 11

Revenue Cycle Management Billing and Collection (Not Coding) Presents bills to insurers and patients Collects and posts cash Works Accounts Receivable Customer Service for Accounts Works Denials, Under-payments, and Over-payments Departmental and Institutional Reporting, Budgeting, Planning, Analysis Work with Clinical Units to optimize revenue 12

Questions 13