Chief Information Officer Information Technology: What to Know BEFORE Arriving on Campus Kevin Brassard Chief Information Officer

What can I do if I cannot log in? Answers.nichols.edu > search for PASSWORD I.T. has reset the password and your orientation leader knows what it is. He or she can help you reset it. But don’t panic. I.T. staff will be around tomorrow morning to assist you

Answers.nichols.edu > search for Windows or MAC? Both Windows and MAC systems are supported Do the following BEFORE arriving Operating system updates Antivirus installed and updated Both Windows and MAC will work on campus – recommend a middle of the road system i5 with 8GB RAM or any MAC ACCIDENTAL DAMAGE PROTECTION Get what you pay for - $200 system will not last 4 years Limited 30 minute support Perform OS and antivirus updates prior to coming to campus If someone mentions Chromebook: can only use the web version of Office – no desktop version available Answers.nichols.edu > search for REGISTER or ANTIVIRUS

All network devices must be registered for internet access Other Devices All network devices must be registered for internet access Some devices (such as Roku) must be manually registered by I.T. All network devices, including Kindles, Amazon Echo Dot, Amazon Firestick, smart TVs MUST be registered prior to accessing internet EXCEPTION: Chromecast will NOT work on Nichols network. Search for CHROMECAST on answers.nichols.edu for more information EXCEPTION: No Chromecast Answers.nichols.edu > search for DEVICE

YOU can register it yourself OR I.T. can register it for you Gaming Consoles YOU can register it yourself OR I.T. can register it for you BUT may take a FEW DAYS Busiest time of year. Our first priority is to get all laptops registered on network. Gaming consoles are the lowest priority and may take a few days. Answers.nichols.edu > search for GAMING CONSOLE

Instructions are listed on myNichols under the MOBILE section Email Sync Instructions are listed on myNichols under the MOBILE section Email address and Username are username@nichols.edu Official Nichols communication – do you want to know about snow days? Takes a minute to set up Instructions are listed on myNichols under MOBILE tab and on answers Most common issue: username and email address are username@nichols.edu Answers.nichols.edu > search for EMAIL

Answers.nichols.edu > search for OFFICE Office 365 – Web and Desktop Apps FREE to all Nichols students Word, Excel, Mail, PowerPoint, OneNote Desktop version can install on 5 devices FREE – but when you leave Nichols, lose subscription If anyone mentioned Chromebook, they can only use the web version of Office – there is no desktop version for Chromebooks Word, Excel, PowerPoint, OneDrive, Outlook, OneNote Installation Instructions are on answers.nichols.edu as well as on the MOBILE tab of myNichols Can install on anyone’s computers, (friend, family, neighbors). However, they will lose the subscription once you leave Nichols Answers.nichols.edu > search for OFFICE

Answers.nichols.edu > search for ONEDRIVE Office 365 – OneDrive BACKUP – BACKUP – BACKUP Similar to Google Docs 1 TB of online storage Files will be lost once you are no longer a Nichols student Built-in app with Windows 10 Free download on MACs and other devices * Files are accessible online through Office 365 and via OneDrive app on your computer. * Can connect with OneDrive directly through Word and Excel Answers.nichols.edu > search for ONEDRIVE

No one wants to wait in line Avoid Long Lines No one wants to wait in line Do the following BEFORE arriving to Nichols: Operating system updates Antivirus installed with updated definitions INCLUDES Windows and Macs Busiest time for I.T. – but 1 step process – 1 minute process IF you have update the operating system and antivirus Try to do it one more time a few days prior to coming to Nichols AV Can purchase it on your own OR we do offer Sophos AV for free – search ANTIVIRUS on answers.nichols.edu Answers.nichols.edu > search for REGISTER

Located on bottom level of Conant Library answers.nichols.edu I.T. Services Located on bottom level of Conant Library answers.nichols.edu help.nichols.edu helpdesk@nichols.edu 508-213-2206 Where is I.T. located? Introduce I.T. staff Talk about 1st week of school being extremely busy Residence hall No routers Do NOT offer printer support in residence hall – turn off Wi-Fi on printers so that it does not conflict with wi-fi Gaming console - Last to be connected to network – may take a few days Library Computers and printers accessible from 7am to 11pm Computer availability loaner laptops and tablets, if need one Printing.Nichols.edu Answers.nichols.edu > search for HELP