We innovate and simplify technology for a great customer experiences Office 365 Outlook Web App xxth Oct 2016 LowCL@CHASSasia.com Syarikat Bekalan Air Selangor Sdn Bhd Our Vision We innovate and simplify technology for a great customer experiences

Table of Contents How to Logon Opening View App Launcher Mail Calendar Out of Office

Access Outlook Web App (OWA) using: https://portal. office Open browser and type in URL in address line

Login using Username and Password CLOSURE

Outlook Web App View Settings App Launcher User’s profile Folder Pane Preview Pane Reading Pane

App Launcher

Folder Pane Create and Navigate between folders You can also use Drag and Drop to move around the mails.

Folder Pane - Inbox

Folder Pane - Draft

Folder Pane – Sent Items

Folder Pane – Deleted Items

Preview Pane View Preview Pane

Preview Pane The message displayed in the Reading pane is highlighted The Bin icon is for Deleting the message The Flag allows you to mark the message for follow up The blue bar indicates unread message The Envelope icon is for mark the message as Read /Unread

Preview Pane - Context Right click on any message in this view to reveal the context menu Some options are: Delete Move: To move the message to other folder Flag for follow up

Preview Pane – Filter / Sort By / View As Click on the All button to amend the way email showing in Preview Pane

Reading Pane – Email Message Subject Sender Recipient Message

Creating a New Message

Creating a New Message Add the Cc and Subject matter information if applicable Type your Message in the body of the pane Click on Send button after completed the message

Replying Message

Save as Draft Message will be saved as draft when you are typing on new mail, or replying. Draft will shown with a bracket [Draft]

Calendar View – Select view Outlook has the following calendar views: Day Work Week Week Month

Create a New Calendar Event

Create a New Calendar Event Enter Event Information in the form that appears Insert participants here

Navigation – Sign Out Click on the picture icon > Click Sign out

Automatic Reply for Out of Office Click on Settings, the gear icon > Click Automatic replies

Automatic Reply for Out of Office Check the “Send automatic replies” State the start and end time Leave a message to the recipients Click OK to save the settings

Email Signature Click on Settings, the gear icon > Click Mail

Email Signature Navigate to Mail > Layout > Email signature Click Save to apply the settings

Q & A நன்றி THANK YOU TERIMA KASIH KHAWP KHUN 谢 谢 © 2014 CHASSasia Group. All rights reserved. The information herein is for informational purposes only and represents the current view of CHASSasia Group as of the date of this presentation. Because CHASSasia Group must respond to changing market conditions, it should not be interpreted to be a commitment on the part of CHASSasia Group cannot guarantee the accuracy of any information provided after the date of this presentation. CHASSasia Group MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.