Vodafone Mobile Workforce Essentials Customer Presentation

The need for Vodafone Mobile Workforce Essentials 69% of businesses today look to increase their efficiency and productivity through the use of mobile worker applications. Companies struggle to stay “in the know” when it comes to managing their mobile workforce. 45% face market demands of a continuously changing workforce 44% need more relevant information for decision making 33% need to gain more control of labor cost to deal with economic instability Source: Frost and Sullivan, August 2013 Source: Aberdeen group, July 2013 19 September 2018

About Mobile Workforce Essentials: Increase productivity, gain efficiency, and improve accountability with Vodafone Mobile Workforce Essentials Mobile Workforce Essentials is a cost-effective, cloud-based business platform that gives companies of any size in any industry the ability to build and customise a mobile workforce management solution for their specific business needs with 200+ pre-built app modules. Key features include: Job Order Dispatch – Send job information out, track progress, and manage workloads all in near real-time. Wireless Forms – 200+ standards mobile form app modules for: Time & Attendance Work Order Management Incident & Maintenance Reports Job Order Dispatching Expense Forms Timekeeping - Allows employees to clock in and out while on-the-go with the ability to track lunches and breaks wirelessly. GPS Tracking – Provides breadcrumb trails of worker activity. Create geo-fences for customer and other locations for reporting purposes. A field service company (electricians, pest control, painters, construction) field workers can clock in from their smart phones and even record a circle check vehicle inspection. A list of the things they need to do is displayed on their device through the Dispatching module. The worker can select the first job, review the details and then get turn by turn driving directions using Apple or Google maps. Upon arrival, they can update their status to On Site and even take a before picture. Within the web portal, management and dispatch will see status updates moments later. Once the work is completed, the field worker can update the status to Completed and collect any required information such as signature, after picture, description of work and even collect payment on the spot if subscribed to mobile payments. The field worker can also record breaks and lunches then at the end of the workday, clock out. The office will have everything the worker did as it happens so workers do not have turn in paperwork or make unnecessary trips in order to be more productive.

Why Vodafone Mobile Workforce Essentials? Low start-up cost. Simple, self-serve web-based setup process means faster time to market. Improve dispatching and managing work orders. Extensive pre-built digital forms library. Simple customisation of mobile forms based app modules. Personalise the Mobile Workforce Essentials web tool and mobile app with your own branding and logos. Standard and customisable reporting options.

Benefits of Mobile Workforce Essentials 4 key benefits of Mobile Workforce Essentials automation cited by surveyed customer. Select from over 100 ready-to-use modules for over 19 industries and start seeing a ROI within days of account creation 19 September 2018

Enterprise and Vertical Focus Different industry uses of Vodafone Mobile Workforce Essentials Transportation – Stops and travel history Construction – Projects, safety, time management Health Care – Visits, forms Government – Time management, forms Education – Work orders, forms Medical – Appointments, forms, time management Retail – Maintenance, work orders Field Services – Work orders 19 September 2018

Enterprise and Vertical Focus Continued Oil and Gas – Projects, maintenance Manufacturing – Customers (sales), maintenance Aerospace – Projects Pharmaceutical – Customers (sales) 19 September 2018

Increase Productivity: Job Order Dispatching Create and dispatch work orders to employees in the field. Generate new orders for deliveries, service calls, or any other type of task. Work order information is available instantly and sent to the mobile employee’s phone or tablet. Features: Send job information out, track progress and manage workloads all in near real-time Streamline daily tasks by reducing the need for calls, notes and responses for faster billing Instantly send wireless work order information Customisable dashboard, status and status forms Benefits Faster billing by streamlining job information Reach customers on time, every time with enhanced route planning Increase in response times and productivity of field employees 19 September 2018

Improve accountability: timekeeping made flexible Clock in and out from mobile handset or tablet devices Individual employees can clock in, take break and lunches, clock out and submit timesheets. View all time punches on one screen. View time punches in user history (timeline). See employees on a virtual map with GPS Tracking . History to view punches on mobile app. View dashboard and reports. Improve accountability: timekeeping made flexible Benefits Ongoing cost savings such as a reduction in human- generated payroll errors, elimination of time theft and overtime costs, as well as saved wages from increased productivity. Address work attendance issues early. Insert Confidentiality Level in slide footer 19 September 2018

Increase Productivity: GPS Tracking Streamline the productivity of your company with GPS Tracking. Feature: View exact locations of employees through their GPS-enabled mobile device. Increase output and efficiency in the field. Efficiently route nearest employees to maximise productivity. View breadcrumb trail of previous travel history. Review duration of stops. 19 September 2018

Messaging Messaging provides the ability to easily communicate with mobile employees by sending messages from the office to cell phones or tablets. Inside the application, the administrators can generate new messages, delete old messages, or view their entire inbox. Effectively communicate with employees. Coordinate with multiple recipients. Keep costs low. Insert Confidentiality Level in slide footer 19 September 2018

Lite Business Enterprise Product Modularity SOC:ATTWFMS SOC:ATTWFME Use up to 5 modules Use up to 10 modules Unlimited Modules Module Type Available Time & attendance Up to 4 pre-configured vertical from modules Other modules to be added as released Module Type Available Time & attendance Messaging Up to 6 pre-configured vertical form modules GPS tracking Work order dispatching Other modules to be added as released Module Type Available Time & attendance Messaging Unlimited pre-configured vertical form modules GPS tracking Work order dispatching Other modules to be added as released Functionality Includes Pull standard reports on demand Ability to customise selected form modules Functionality Includes Pull standard reports on demand Ability to customise selected form modules Create custom forms Scheduled standard reports Functionality Includes Pull standard reports on demand Ability to customise selected form modules Create custom forms Scheduled standard reports Ad-Hoc custom reporting Data importing & exporting Auto emailing rules & workflows Worker calendar Skills based dispatching Add GPS tracking for an additional monthly fee 19 September 2018 SOC:ATTWFMS SOC:ATTWFME SOC:ATTWFMP

Questions & Answers vodafone.com/mwe 19 September 2018