IBM: Transforming Performance Management Boosts Employee Engagement and Accelerates Talent Development Company IBM Corporation Headquarters Armonk, New York Industry High tech – computer services Products and Services Cloud computing, cognitive computing, consulting services, and computer software and systems Employees >377,000 Revenue US$81.8 billion Web Site www.ibm.com Partner IBM Global Business Services Objectives Increase interaction with a continuous approach to managing employee performance Give individuals more control over setting and modifying goals Create a culture of continuous feedback Why SAP® SuccessFactors® solution Industry-leading solution for performance management Easy to adapt as the design was refined Rapid deployment Resolution Engaged employees organization-wide to help design a new performance management experience Worked with IBM Global Business Services to design and deploy the SAP® SuccessFactors® Performance & Goals solution to a global workforce of more than 377,000 people in 170 countries Stimulated ongoing interaction and feedback between managers and employees Benefits Drives ongoing alignment through more frequent interaction, so that people are working on the things that matter Helps employees stay on track as priorities change and strategic goals evolve Gives employees the feedback and coaching they need to continually improve and succeed 90% Of IBM’s global workforce actively use the new solution Better Workforce alignment to IBM's strategic goals Engaged Employees as a result of ongoing dialog and meaningful feedback “With SAP SuccessFactors Performance & Goals, there’s much more frequent – and productive – interaction between managers and employees, which helps to ensure that we’re all moving in the right direction.” Michelle Rzepnicki, Director of Performance Management, IBM Corporation 47135 (16/11) This content is approved by the customer and may not be altered under any circumstances.