UNIV. OF PENN TELECOM IVY+ MAY 2002 The University of Chicago John E. Iannantuoni Robert H. Vonderohe Jeffrey A. Westphal

MTS. COLUMBIA AND HARVARD (14.073) (14,420)

MT. PRINCETON (14.197)

MT. YALE (14,196)

NO Major Reorganization of NSIT

Major Construction on Campus

Contacts: Vendor Mgmt. John, Jeff, Bob Wireless…..User/Ron…..Pt. To Pt….Andy Technology……Voice/Jeff….Data/Ron Budget Bob New Revenue Jeff,Bob VoIP Andy,Ron PDAs Chad,Moira IP video conf.(teaching) Chad IT Governance Greg Funding and Infr. Renewal Bob I1,I2 Bandwidth & cost Ron,Bob Bottlenecks & Contention Jeff,Ron

Contacts, contd. Hot applications Moira Disaster Preparedness Bob Email BobB Network Security & Firewalls Larry,Ron

Contacts, contd. BobB = Bob Bartlett 773/834-2825 Andy = Andy Cavoto 773/702-3489 John = John Iannantuoni 773/702-7616 Greg = Greg Jackson 773/702-2828 Chad = Chad Kainz 773/702-9945 Larry = Larry Lidz 773/702-2208 Moira = Moira McMillan 773/702-0917 Ron = Ron Rusnak 773/702-7607 Bob = Bob Vonderohe 773/702-7658 Jeff = Jeff Westphal 773/702-4579

VOICE ISSUES E911 Speech Recognition Caller ID

E911 Objectives: Provide location of caller in compliance with the state of Illinois Notify Campus Police and Hospital Security of a 911 Call in progress Provide the same location information to Campus Police when someone calls 123 or 2-8181 Provide caller location information to Campus Police when someone calls from one of the 250+ Emergency Phones

Speech Recognition Objectives: Provide easier access to individuals and departments after hours when calling Campus Operators (773-702-1234) To eventually direct “0” operator calls to speech recognition instead of operators To assist campus and hospital operators during business hours with the busy hour or times when staffing is low Possibly enhance or in some cases replace voicemail applications with speech recognition, allowing the caller to speak the service. Example, calling 2-9100 the caller could speak Cellular Phones or Pagers and be directed to the correct department or person

Caller ID Objectives: Provide caller ID information on out-bound calls for caller ID boxes and allow Ameritech’s Privacy Manager to operate correctly Provide caller ID information on in-bound calls on digital ITE display phones. Analog phones with a display or caller ID box are supported on the next Intecom release. Caller ID information on in-bound calls can be used for CTI applications.

Hospital IBX Switch Campus IBX Switch

DATA ISSUES COMMODITY INTERNET FROM 12 Mb 2 YEARS AGO TO: 40 Mb FROM Ill. CENTURY NET 45 Mb FROM QWEST

What’s on Campus GIGABIT ETHERNET SWITCHES - 73 GIGABIT INTERFACES - 728 (few hosts) ATM Switches - 6 secondary core, 4 tertiary Switched Ports - ~36,000 10/100Mbps - ~17,600 Nodes - ~25,700 Hosts - ~27,400

Campus Network Overview Internet Campus Backbone Campus Remotes MCIS Network 155Mbps 10Mbps

Attachment converted: Bobs Mac:Off Campus 2002 Attachment converted: Bobs Mac:Off Campus 2002.jpg (JPEG/JVWR) (00038ECC)

Security Whose machine is it? Do we allow anyone to access the net? 3 1/2 FTE Security Staff Frequent Security Scans Security Seminars No unencrypted passwords on net (soon)

Wireless Standards based IEEE 802.11 (b….g?) Net@edu working group

Voice over IP Issues Quality of Service - QOS Feature Set Reliability Cost E911 Disaster Capability?

Rate Revision Issues Presently charge based on voice lines Charge is voice + shared infrastr. + data Data Node to Voice port disparity growing Initial change probably surcharge for organizations that have 1.5data/1.0 ratio Determining true data costs

Rate Revision Issues Overall cost approximately the same Removing historic “squatters” from network

Future and Ongoing Projects Wireless Networking Voice over IP – (VoIP) Rate revision Single sign-on Disaster Preparedness (Hot site) I-Wire