National Product Catalogue Overview NOTE: CHOOSE WHICH TITLE SLIDE YOU WOULD LIKE TO USE – delete the other two National Product Catalogue Overview January 2016

National Product Catalogue Status – to date Supporting and actively engaging Supplier base for over 10 years Major focus on Grocery Suppliers 437 Live GS1net Suppliers 591 Live Vendor Numbers 97 of top 100 Suppliers National Product Catalogue Live.

What is National Product Catalogue ‘LIVE’? The Coles National Product Catalogue Team along with the supplier National Product Catalogue Team expert have worked to align data between what is contained in the Supplier’s catalogue against what is contained in the Coles database. As a result of this exercise, Coles can now start receiving automatic updates through from the supplier’s National Product Catalogue. Out with UBF’s- all changes via National Product Catalogue When a supplier makes a change to a valid item, it flows through to Coles. Minimised keying=reduce errors Retailer is mirroring supplier data=> solution to B2B Buyer’s can accept and reject information automatically received from supplier’s National Product Catalogue.

Item Price and Synchronisation What is it? Automated delivery of Supplier Product, Price and Item information from National Product Catalogue into Merchandise Systems How does it happen? Suppliers maintain their product information on the National Product Catalogue. The Supplier needs to be the custodian of the data Additions/Changes are automatically uploaded to Coles at regular intervals during the day Any misalignments in the data are notified back to the supplier who corrects the information on the National Product Catalogue Enables Suppliers to maintain a single product catalogue

Time Frames Cost Changes All cost alterations need to be negotiated and approved with the relevant Category Manager prior to submission. Approved cost changes must then be submitted via National Product Catalogue. For clarification on the timeframes for cost changes please liaise with the relevant Category Manager GTIN Changes Notification of all GTIN changes are to be outline via written communication to the Category Manager with a minimum of 4 weeks notice. Once confirmed acceptance is received, a Barcode verification report is to be submitted and changes are to be loaded into the National Product Catalogue

Time Frames cont… Packaging Changes All packaging changes are to be outlined via written communication to the relevant Category Manager with a minimum of 4 weeks notice. If the pack dimensions change or artwork changes, it is necessary to provide two final production samples of the product and a copy of the Bar Code Verification Report. Once confirmed, the Packaging changes are to be loaded via the National Product Catalogue. Pack Size Changes Details of the Pack Size change are to be outlined in written communication to the relevant Category Manager with a minimum of 4 weeks notice. Once confirmed, the Pack Size changes are to be loaded via the National Product Catalogue.

Time Frames cont… New Line Submission - Range Review The initial New Line process does not change. The New Line/s are to be presented to the Category Manager (as per current process). If agreed by the Category Manager, the new line is to be loaded onto the National Product Catalogue at least 13 weeks prior to the new line becoming an active item. New Line Submission – Major / Minor Review The New Line/s are to be presented to the Category Manager (as per current process). If agreed by the Category Manager, the new line is to be loaded onto the National Product Catalogue as least 6 weeks prior to the new line becoming an active item.

Emerging Issues with Live suppliers UBF’s being Submitted: Timeframes not adhered to Data not updated in the National Product Catalogue causing old Pricing / Pack Size records to be received and presented to the Buyer to review Lack of Training Supplier has not published the GTIN to Coles Maintenance of the National Product Catalogue Succession Planning not in place