Build Bot using PowerApps NarasimaPerumal, Office 365 MVP VP at JiJi Technologies @narasimaperumal

Agenda What is PowerApps Microsoft Cognitive Service – QnAMaker.ai Microsoft Build 2017 9/19/2018 7:56 PM What is PowerApps Agenda Microsoft Cognitive Service – QnAMaker.ai Demo - Building Bot © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

PowerApps

it’s hard to keep everyone happy 9/19/2018 when you’re building business apps it’s hard to keep everyone happy © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Secure Scalable Managed Integrated Compliant 9/19/2018 Secure Scalable Managed Integrated Compliant Fast Iterative Cross-platform Beautiful Easy VS © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9/19/2018 Connect to data & systems you’re already using; create the data you need Create apps, forms, and workflows without writing code Use apps on web and mobile Microsoft PowerApps is a service for creating and using custom business apps across platforms © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Connect to the systems you’re already using 9/19/2018 Connect to the systems you’re already using Quickly generate and customize apps based on Excel files, SharePoint Online lists, Salesforce records and more. You can even connect custom APIs. Even connecting to data in your on premise systems through a common Data Gateway. Your apps will be able to fully interact with underlying sources and will respect the permissions you’ve already established in them. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Build useful apps without writing code web.powerapps.com 9/19/2018 Build useful apps without writing code Craft forms and screens in a visual designer that helps you see exactly what you’ll get Build business logic into your apps with an Excel-inspired expression language Take advantage of device capabilities like cameras, GPS, and digital ink Extend the capabilities of connected data sources, or focus just on the bits you need © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Publish apps instantly for web and mobile Microsoft Ignite 2016 9/19/2018 7:56 PM Publish apps instantly for web and mobile Get apps to your team when and where they’re needed, whether that’s on the web, iOS or Android—no app store required. web.powerapps.com © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft QnA Maker

Microsoft QnA Maker One basic requirement with Bot Services is to seed with Question and Answers Question & answers in many cases exist as FAQ documents, web page etc QnA Maker is a free service Easy to use API web service Trains AI to respond to user’s questions in a more natural and conversational way.

Demo New Employee FAQ Bot

New Employee FAQ Bot Create BOT Service: QnA Maker service to answer questions Create Custom API: Connection from PowerApps to bot service to interface question and answer Build the App using PowerApps

Step1 - Create Microsoft QnA Maker

Step2 - Create custom API in PowerApps

Step3 - Build Bot App using PowerApps

PowerApps - BOT

PowerApps - Collection Used to store data for the Apps Can store similar data. Ex:- List of Product Catalogue, Product Inventory List

chat - Collection Id => 0 Represents the BOT name text Id => 0 Represents the BOT 1 Represents the user who is interacting with BOT name => Name of the user text => Holds the conversation text

PowerApps - BOT

Resources PowerApps Guided: https://powerapps.microsoft.com/en-us/guided- learning/ EDX Course – Developing business application using PowerApps and Microsoft Flow https://www.edx.org/course/developing-business- applications-power-microsoft-dat227x-0

Thanks!!