zTrip, the Official App of ExecuCar How it works

Agenda What it is How it works The customer experience Other information FAQs 9/19/2018

What is zTrip? A black Town Car at the ready: zTrip brings private driver “on demand” service to ... It is not a cab, it is really an on-demand Town Car service. Extends the ExecuCar mobile app into an exciting “Go Now or Go Later” option for customers. Less than 1 hour notice is “on demand” People will pay more than a taxi for a quality ride Most people plan their departure not the return 9/19/2018

How it Works for the Customer App for iPhone and Android Registered customers only Identifies their location by GPS Identifies available cars Pickup now or later Easy payment Receipt sent to email address Nothing to sign 9/19/2018

zTrip customer registration Download the app Setup/registration Email address – For receipts Cell phone number – Driver to contact you Credit card - option for multiple cards Direct bill for Corporate Accounts Promotion code Ready to use the app 9/19/20189/19/2018

What the Customer Gets? Cashless transaction Vehicle Phone number Receipt sent to email Only DB’s require signature Vehicle Phone number Vehicle Number ETA Real Time Map 9/19/2018

How it Works for Operators Bid comes to your Tablet 10 seconds to decide Fastest finger wins Hit submit and take the trip Use the Tablet as usual Board, stop charges, End Trip No printing receipts 9/19/2018

Other Information No shows No fare adjustments No driver requests Customer pays minimum No fare adjustments There are no adjustments to the fares unless an additional stop is requested. No driver requests Declining a trip after it’s accepted Operator – Not allowed Customer - $10.00 charge 9/19/2018

Arrival Text Application – Will Call Text is sent to guest Upon landing Guest has message Eliminate calling dispatch Direct contact with Driver waiting Guest obtains luggage, phones Driver Driver proceeds to curb waiting area 9/19/20189/19/2018

Arrival Texting Application – Meet and Greet Meet and Greet text Sent from ExecuCar vehicle to guest Reassures guest driver will be waiting 9/19/20189/19/2018

FAQ What happens if I change my mind where I am going? How is the fare calculated? If it is a stop, on the way, $10.00 If it is a deviation, then it becomes an hourly charter, two hour minimum How will the driver find me? zTrip sends the driver cell phone to guest. Driver already has guest phone. Drivers call the guest upon confirmation of the trip. 9/19/20189/19/2018