App Feedback Stuart Hargreaves, Chris Tulip Microsoft Build 2016 © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Current landscape 9/19/2018 9:59 PM © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Introducing App Feedback 9/19/2018 9:59 PM Introducing App Feedback App Feedback empowers you to… Invite your customers to submit feedback Identify the most important feedback trends Engage publicly and privately with your customers Notify users when you are investigating or fix their issue © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

App Feedback System: Feedback collection 9/19/2018 9:59 PM App Feedback System: Feedback collection Developer Customer Write feedback – UI not final S en d F e b a c k App Feedback portal Windows Dev Center © 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Early Partner Engagement Microsoft Build 2016 9/19/2018 9:59 PM Early Partner Engagement Sketchable Instant Photo Booth Groove Music © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Store Services SDK Enables these new features App Feedback A/B testing Targeted push notifications Download, Install, & Reference the Store Services SDK in your app Download Link: http://go.microsoft.com/fwlink/?LinkID=533260 Reference SDK: Visual Studio: Projects menu -> Add reference… -> Universal Windows, Extensions Add Namespace: http://go.microsoft.com/fwlink/?LinkId=734988 (see SDK docs for correct Namespace)

9/19/2018 9:59 PM Guidelines and best practices Microsoft design guidance for App Feedback navigation © 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Guidelines and best practices 9/19/2018 9:59 PM Guidelines and best practices Take advantage of Microsoft design guidance Don’t over-solicit your customers Let them opt out Let your customers know you’re listening © 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

App Feedback System: Engagement (coming soon) 9/19/2018 9:59 PM App Feedback System: Engagement (coming soon) Developer Customer Write feedback – UI not final S en d F e b a c k Respond privately via email Comment on feedback Mark as fixed or implemented © 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Start using App Feedback in your apps today! Links to features mentioned in this video Videos on Channel 9 App flighting and beta testing in the Windows Store – Jonathan Garrigues A/B testing: Experiment for Success – Jason Watson Targeted Push Notifications – Yamil Hernandez Saa MSDN articles Dev Center Feedback report: http://go.microsoft.com/fwlink/?LinkID=746306 Store Services SDK: http://go.microsoft.com/fwlink/?LinkId=734988 App flighting: http://go.microsoft.com/fwlink/?LinkId=626101 A/B testing: http://go.microsoft.com/fwlink/?LinkId=722784 Targeted Push Notifications: http://go.microsoft.com/fwlink/?LinkId=718017 Store Services SDK download http://go.microsoft.com/fwlink/?LinkID=533260