Nonverbal COMMUNICATION LISTEN WITH YOUR EYES

Why is Nonverbal important, anyway? No universal communication exists We draw hasty conclusions We grow insensitive to the behaviors of others

Why is Nonverbal important, anyway? Nonverbal messages are stronger. They help clarify & are used (and believed) more frequently

Understanding Nonverbal Communication Single most powerful form of communication Cues you in to what is on the other person’s mind

Types of Nonverbal Communication Eye contact Facial Expression Gestures

Types of Nonverbal Communication Posture and body orientation Proximity Paralinguistics Humor

Eye Contact Help regulate the flow of communication Signals interest in others Eye contact with audiences increases credibility

Facial Expressions Smiling is a powerful cue that transmits Happiness Friendliness Warmth Liking Affiliation

Frequent Smiling Results in being perceived as: Likable Friendly Warm Approachable

Gestures Head nods, a form of gestures, communicate positive reinforcement

Gestures If gestures are not used, people may perceive you as: Boring Stiff Unanimated

Posture and Body Orientation We communicate numerous messages by the way we talk, walk, stand and sit

Proximity Cultural norms dictate a comfortable distance for interaction with students

Paralinguistics A facet of Nonverbal communication that includes: Tone Pitch Rhythm

Paralinguistics A facet of Nonverbal communication that includes: Timbre Loudness Inflection

Humor Overlooked teaching tool Often not encouraged in post-secondary education

http://www.prettydesigns.com/30-quotes-bring-you-a-good-day/

Humor Develop the ability to laugh at yourself Do not take yourself too seriously

Multicultural Differences in Body Language Facial expression Use of space Especially gestures are enormous

Tips for Understanding Nonverbal Communication Recognize that people communicate on many levels—face, eyes, posture, hand and feet movement, and appearance

Tips for Understanding Nonverbal Communication Words and Nonverbal communication may not match. Listen for the Nonverbal communication—it is usually correct

Tips for Understanding Nonverbal Communication When leading a meeting or speaking to a group, recognize that Nonverbal cues can tell you:

Tips for Understanding Nonverbal Communication When you’ve talked long enough When someone wants to speak The mood of the crowd and their reaction to your remarks

Understanding Nonverbal Communication Takes practice Improves with practice Recognize its power

Clarifying Interpretations Don’t judge, be tentative. Observe people over time. Look for consistency among clues. Be aware of multiple causes. Ask for clarification.

Telltale Signs

Stress Blank Expression Tight Posture Reaction Postpone Discussion Phony Smile Abrupt Motions Shift in Speech Patterns Fidgeting or Tense Brows Reaction Postpone Discussion Ask Thoughtful Questions Proceed only after you identify the problem

Incomprehension Silence Knitted Brows Deadpan Expression Weak Nodding or Smiling “Yes” or “I See” in a Weak Voice “I Understand” Accompanied by Looking Away Reaction Restate Solicit Questions Ask for Clarification from the Receiver