Implementation Self-Assessment Tools Introduction We are taking a look at Resource Mapping as a strategic planning tool to help you and your partners become more efficient in using your resources. We have all seen a decline in WD spending for the duration of my involvement in this business. I have been involved for nearly 20 years now and it turns out that in that period, the core spending for workforce development by the public sector has declined by ___________ When resources are shrinking but needs are not, then we need to be particularly strategic in allocating our resources, leveraging all partners in the most effective way and flexibly studying our customer’s needs to be sure that we are where we need to be. In the late 90ies DOL launched the Community Audit projects to do broad inventories of resources and labor market needs. What I am talking about today is a scaled down version of a community audit that is desigend to answer some of the questions that community audits were meant to answer, but not all of them. Sometimes the resources simply are not there for a full-fledged community audit but the need for answers is still there. By deploying components of a community audit we can get strategic insights “on a budget” as it were. Implementation Self-Assessment Tools Shared Youth Vision Regional Dialog Meeting Dallas June 14-15, 2007

Shared Youth Vision Implementation Self-Assessment Self-Assessment State Checklist Local Self- Assessment Tool Having heard about promising practices in setting up programs to meet common measures, let’s now turn our attention on how to diagnose performance issues of concern as you operate programs. As part of the PEP project, we have developed a six-step diagnostic process that can be applied to any program to help diagnose issues and then improve programs. 1. Review Data The first step in this process is one that we are not going to do today but I would like to briefly describe: The first indication of performance issues may come in the form of a report that tells you that your entered employment rate is down. We assume here that you are going to review these reports and highlight any performance issues that you spot. 2. Ask questions that go beyond the data Of course the data itself does not provide the answers, usually it is only a start to ask further questions. Why are we not able to recruit more older and out-of-school youth? Why do so many drop out? Why do they lose their job in the 2nd quarter after exit? 3. Develop a list of performance issues This step we will ask you to do in a minute. 4 Fishbone Diagram We will show you how this is done at the end of today;’s webinar so that you can create your own diagram to help diagnose issues. 5. Categorize Contributing Factors We will also show you how to categorize contributing factors 6. Develop Action Plans.

Youth Vision Logic Model Intermediate Outcomes Long-term Outcomes Healthy and Safe Enrollment in Health and Substance Abuse Services Up Recidivism and Abuse Rates Down Educated and Productive More Youth in Adv. Training Occupational Certificates Are Up Civically Engaged Youth Participation in Community is Up Higher Youth Voter Turn-Out Ready for Family And Parenting Youth have access to Adult Mentors Reduction in teen pregnancy rates Building and Operating the Collaborative Integrating the Youth Service Delivery System Define (locally): - Target - Outcomes - Action Plan Initial Program Goals: - Access - Participation - Completion - Transition We are doing this workshop – which we usually deliver in a single day in person – for the first time as a series of three webinars. Today’s webinar will focus on identifying some key performance and program design issues and on how to start the diagnosis when performance is not where you would like it to be. We will then ask you to do some diagnostic work between webinar 1 and 2. During the second webinar, scheduled for June 8th, we will hear back from you on your success in diagnosing performance issues in your local areas. We will then focus on how to turn from diagnosis to action planning. WE will then ask you to develop action plans between webinar 2 and 3. Webinar 3 on June 26, same place same time will then focus on comparing notes on those action plans. Youth Successfully Assume Adult Roles & Responsibilities

Local Self-Assessment Tool Part I: Building and Operating the Youth Vision Collaborative Multi-partner local collaborative oversees implementation of Youth Vision. Youth Vision Collaborative focuses on “neediest youth” target population within local communities. Youth Vision Collaborative utilizes an agreed upon action plan to guide operations. Having heard about promising practices in setting up programs to meet common measures, let’s now turn our attention on how to diagnose performance issues of concern as you operate programs. As part of the PEP project, we have developed a six-step diagnostic process that can be applied to any program to help diagnose issues and then improve programs. 1. Review Data The first step in this process is one that we are not going to do today but I would like to briefly describe: The first indication of performance issues may come in the form of a report that tells you that your entered employment rate is down. We assume here that you are going to review these reports and highlight any performance issues that you spot. 2. Ask questions that go beyond the data Of course the data itself does not provide the answers, usually it is only a start to ask further questions. Why are we not able to recruit more older and out-of-school youth? Why do so many drop out? Why do they lose their job in the 2nd quarter after exit? 3. Develop a list of performance issues This step we will ask you to do in a minute. 4 Fishbone Diagram We will show you how this is done at the end of today;’s webinar so that you can create your own diagram to help diagnose issues. 5. Categorize Contributing Factors We will also show you how to categorize contributing factors 6. Develop Action Plans.

Local Self-Assessment Tool Part II: Integrating a Youth Service Delivery System Relevant agency resources are jointly allocated to serve the neediest youth. Individual agency procedures are restructured to facilitate the delivery of integrated services to the targeted youth population Youth service delivery system functions collaboratively to maximize outcomes for targeted youth. Youth Vision participant outcome goals are collaboratively set and continuously measured. Having heard about promising practices in setting up programs to meet common measures, let’s now turn our attention on how to diagnose performance issues of concern as you operate programs. As part of the PEP project, we have developed a six-step diagnostic process that can be applied to any program to help diagnose issues and then improve programs. 1. Review Data The first step in this process is one that we are not going to do today but I would like to briefly describe: The first indication of performance issues may come in the form of a report that tells you that your entered employment rate is down. We assume here that you are going to review these reports and highlight any performance issues that you spot. 2. Ask questions that go beyond the data Of course the data itself does not provide the answers, usually it is only a start to ask further questions. Why are we not able to recruit more older and out-of-school youth? Why do so many drop out? Why do they lose their job in the 2nd quarter after exit? 3. Develop a list of performance issues This step we will ask you to do in a minute. 4 Fishbone Diagram We will show you how this is done at the end of today;’s webinar so that you can create your own diagram to help diagnose issues. 5. Categorize Contributing Factors We will also show you how to categorize contributing factors 6. Develop Action Plans.

Local Self-Assessment Tool Part II: Integrating a Youth Service Delivery System Relevant agency resources are jointly allocated to serve the neediest youth. Individual agency procedures are restructured to facilitate the delivery of integrated services to the targeted youth population Youth service delivery system functions collaboratively to maximize outcomes for targeted youth. Youth Vision participant outcome goals are collaboratively set and continuously measured. Having heard about promising practices in setting up programs to meet common measures, let’s now turn our attention on how to diagnose performance issues of concern as you operate programs. As part of the PEP project, we have developed a six-step diagnostic process that can be applied to any program to help diagnose issues and then improve programs. 1. Review Data The first step in this process is one that we are not going to do today but I would like to briefly describe: The first indication of performance issues may come in the form of a report that tells you that your entered employment rate is down. We assume here that you are going to review these reports and highlight any performance issues that you spot. 2. Ask questions that go beyond the data Of course the data itself does not provide the answers, usually it is only a start to ask further questions. Why are we not able to recruit more older and out-of-school youth? Why do so many drop out? Why do they lose their job in the 2nd quarter after exit? 3. Develop a list of performance issues This step we will ask you to do in a minute. 4 Fishbone Diagram We will show you how this is done at the end of today;’s webinar so that you can create your own diagram to help diagnose issues. 5. Categorize Contributing Factors We will also show you how to categorize contributing factors 6. Develop Action Plans.

Focus Group Feedback Questions: Might this tool be useful? Are outcomes clear? Any indicators missing, redundant or irrelevant? How should tool be rolled out? Who should get the results? Would you use the tool to monitor local collaboratives? What are your concerns about implementing this at the local level? Having heard about promising practices in setting up programs to meet common measures, let’s now turn our attention on how to diagnose performance issues of concern as you operate programs. As part of the PEP project, we have developed a six-step diagnostic process that can be applied to any program to help diagnose issues and then improve programs. 1. Review Data The first step in this process is one that we are not going to do today but I would like to briefly describe: The first indication of performance issues may come in the form of a report that tells you that your entered employment rate is down. We assume here that you are going to review these reports and highlight any performance issues that you spot. 2. Ask questions that go beyond the data Of course the data itself does not provide the answers, usually it is only a start to ask further questions. Why are we not able to recruit more older and out-of-school youth? Why do so many drop out? Why do they lose their job in the 2nd quarter after exit? 3. Develop a list of performance issues This step we will ask you to do in a minute. 4 Fishbone Diagram We will show you how this is done at the end of today;’s webinar so that you can create your own diagram to help diagnose issues. 5. Categorize Contributing Factors We will also show you how to categorize contributing factors 6. Develop Action Plans.

Contacts for information Contact Information Social Policy Research Associates 1330 Broadway, Suite 1426 Oakland, CA 94612 www.spra.com Project Website: www.spra.com/PEP Focused Futures Site: www.spra.com/FocusedFutures Vinz Koller, Director of Training and Technical Assistance, SPR, 831-622-0749 Vinz_Koller@spra.com Contacts for information Thank you for your participation today. If you have additional questions, don’t hesitate to contact us after the webinar. Our chat window will remain open and you can also send us e-mail messages. We will also post a brief webinar evaluation on your desktop that we ask you to complete either right now, or you can also complete it when you get back to your own desk. We will see you online on June 8th at the same time and the same place. Both the URL and the phone number for that meeting are the same.