CHAPTER 15 Consumer Protection

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Presentation transcript:

CHAPTER 15 Consumer Protection 9/20/2018 CHAPTER 15 Consumer Protection 15-1 Protection Through Governmental Action 15-2 Protection Through Action by the Consumer LAW

15-1 Protection Through Governmental Action GOALS Explain the need for governmental involvement in the marketplace Identify protections against substandard goods Recognize unfair methods of competition Chapter 15

GOVERNMENTAL PROTECTION IN TODAY’S MARKETPLACE Chapter 15 9/20/2018 GOVERNMENTAL PROTECTION IN TODAY’S MARKETPLACE Consumer caveats Class actions Governmental procedure Chapter 15 LAW

   CHECKPOINT Define the terms caveat emptor and caveat venditor. Chapter 15

PROTECTION AGAINST INFERIOR SERVICES AND GOODS Licensing Unsafe products Adulterated food, drugs, and cosmetics Improper weights and measures Chapter 15

CHECKPOINT    What commission sets safety standards for most consumer products? Chapter 15

PROTECTION AGAINST UNFAIR METHODS OF COMPETITION Agreements to control or fix prices False and misleading advertising Illegal lotteries and confidence games Unfair pricing and service Mislabeled goods Other unfair methods of competition Chapter 15

CHECKPOINT    List at least six forms of unfair methods of competition. Chapter 15