Organizational Behavior Organizational behavior is the field of management which is concerned with understanding, predicting and influencing human behavior in organization. - S.P. Robbins Dimensions of OB: Individual 2. Group 3. Technology 4. Structure 5. Environment

OB as an Interdisciplinary Approach Exhibit 1-1 Psychology Sociology Anthropology B f (O x s)

Thus, Organizational Behavior (OB) A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Challenges of OB Cross-cultural values Workforce diversity Globalization Challenges of information age Sexual harassment at works Ethical code and conduct Empowerment Stress management

Basic OB Model

Paradigm shift Changing aspirations Changing environment Changing values IT and awareness Demographic shifting Technological shift Media revolution

Allocation of Activities by Time

Cognitive framework Under this framework, cognitions precede behavior and constitute input into the person's thinking, perception, problem solving, and information processing. The cognitive approach emphasizes the positive and freewill aspect of human behavior and uses concepts such as expectancy, demand, and intention.

Variables of OB (Dependant and independent variables) Dependant Variables: Productivity A performance measure that includes effectiveness and efficiency Absenteeism Turnover: The voluntary and involuntary permanent withdrawal from an organization Job Satisfaction: A general attitude (not a behavior) toward one’s job; a positive feeling of one's job resulting from an evaluation of its characteristics

Independent Variables Individual level variables Group level variables Organization system level variables

Basic OB model