O365/SHAREPOINT ONLINE SUPPORT SERVICES Enterprise Productivity Digital & Analytics Group Write to us at: Transform-Enterprise@hcl.com

RIGHT SHIFTING SUPPORT OPERATIONAL EFFICIENCY CUSTOMER RELATIONSHIP We are glad to bring our globally renowned SharePoint Support Services to our customers. We ensure that they get a delightful experience from our services that always go beyond the call of duty. Change name of customer insights to insights and action USER EXPERIENCE Strong Focus on User Experience, given that the OOTB SharePoint User Interface is not always modern. We have a Platform Maturity Assessment Framework. RIGHT SHIFTING SUPPORT Combined focus on the Digital Workforce, Business outcomes and Productivity. We apply Predictive Analytics to detect weak signals. ADMINISTRATION Automation of repeat Administrative Tasks ensuring faster, yet fail-safe and cost effective support. Download this deck for more details. OPERATIONAL EFFICIENCY Academy Hub to on-board and train resources faster Dev-Ops and RAD focus High Speed Migration when applicable Y-o-Y Cost Reduction CUSTOMER RELATIONSHIP Around 100+ happy customers across all geographies for whom we are providing support services on O365. Our support relationship continues with all of them.   DIFFERENTIATORS Proprietary Assets Automated Estimation (1 hour) Microsoft Alliance (Gold) Change Management Support Cost Efficient Support Strong Digital Focus Proven Program Management

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