Effectiveness and Clinical Usefulness of Electronic Agenda Setting in Psychiatric Practices: A South Texas Psychiatric PBRN Study Cervando Martinez Jr.,

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Effectiveness and Clinical Usefulness of Electronic Agenda Setting in Psychiatric Practices: A South Texas Psychiatric PBRN Study Cervando Martinez Jr., M.D and Jennifer Daniels, B.A. Figure 1: Patient Demographics Background/Significance N = 138 Percent Site Private Clinic 105 76% UTHSCSA – Bipolar Clinic 17 12% UHS – HIV Clinic 16 Gender Male 58 42% Female 80 58% Age (Mean: 45 y.o.) 18-34 41 30% 35-54 61 44% 55+ 36 26% Race / Ethnicity White 90 65% Hispanic 25 18% African American 2 1.5% Asian Mixed Race 5 4% Undisclosed 14 10% Diagnosis MDD/Dysthymia Panic/GAD/OCD/SAD 60 Bipolar Disorder Personality Disorder 10 7% PTSD 6 ADHD/Impulse Control 15 11% Cognitive Disorder 7 5% Eating Disorder Schizophrenia 4 3% Alcohol/Substance There is general consensus that the doctor-patient interview should be as productive, “satisfying”, and efficient as possible.1 Several techniques to accomplish this have evolved in recent years: shared decision making,2 patient activation,3 motivational interviewing,4 agenda setting5 and others.6,7 Many of these techniques have been developed in primary care and specialty medical settings as well as in psychiatric ones. Electronic aids in medicine, from electronic medical records to apps, have become ever-present in the clinical setting. Study Aims: To facilitate shared decision making between psychiatrist and patient via pre-visit patient agenda setting To investigate the usefulness and feasibility of using an electronic tablet to assist the patient in setting the agenda for the psychiatric clinical visit Methods This study was conducted with the South Texas Psychiatric PBRN (STX Psych PBRN), a practice-based research network of outpatient psychiatric clinics in the South Texas area. Medical office staff and one research assistant recruited 141 patients from seven STX Psych PBRN clinics. Cross-sectional data were gathered from patients using pre-visit and post-visit paper-based questionnaires, as well as via the electronic tablet which was used to set the patient agenda. In addition, cross-sectional data were gathered from psychiatrists using a post-visit paper-based questionnaire. Usefulness and feasibility were assessed using rating scales developed by the STX Psych PBRN, which measured patient satisfaction and concerns addressed before and after visit, as well as ease of use for patient, psychiatrist satisfaction, and clinical helpfulness.   Pre-Visit Patient Questionnaire consisted of 6 questions regarding: Gender Age Patient’s previous experience with psychiatrist covering all topics of discussion Withholding concerns Overall satisfaction Post-Visit Patient Questionnaire consisted of 3 questions regarding: Ease of use of the electronic device Psychiatrist coverage of their concerns during this visit Psychiatrist Questionnaire consisted of 6 questions regarding: Diagnosis Patient difficulty Availability of agenda setting results Time needed to review results Helpfulness of information generated *p<.05 **p<.001 Figure 2a: Paired Samples t-tests Means Comparisons Pre-Visit Group SD Post-Visit Group SD Mean Difference (SD) 95% Confidence Interval (CI) Range Patient Concerns Addressed .616 .657 .138 (.794) .271 to .004 Patient Satisfaction .598 .409 .217 (.550) .310 to .125 Conclusions The project supports the potential use of this type of office-based technology in order to enhance the doctor-patient interaction. This electronic tablet based agenda setting tool, developed in collaboration with our community partner EvaluTrac LLC, was found relatively easy to use by a sample of psychiatric patients who also felt it enhanced their satisfaction with the visit. The psychiatrists, likewise, found the tool relatively helpful and were generally satisfied with the visit. It is possible other medical specialties could also develop appropriate content for a similar tool to be used in their practices that might also enhance their clinical work. We hope our work will encourage others to use this tool in their practices for furtherance of better patient care. Results/Findings Of the 141 patients recruited, post-visit data were collected for 138. Demographic information collected is listed in Figure 1, paired samples t-tests means comparisons are listed in Figures 2 and 2a, and post-visit responses for both patient and psychiatrist are listed in Figure 3. References Willliams S, Weinman J, Dale J. Doctor-patient communication and patient satisfaction: a review. Family Practice 1998; 15: 480-92. Elwyn G, Frosch D, Thomson R, Joseph-Williams N, Lloyd A, Kinnersley P, et al. Shared Decision Making: A Model for Clinical Practice. J Gen Intern Med 2012; (27)10: 1361-7. Greene J, Hibbard J. Why does patient activation matter? An examination of the relationships between patient activation and health-related outcomes. J Gen Intern Med 2012; 27: 520-6. Channon S, Huws-Thomas M, Gregory J, Rollnick S. Motivational interviewing with teenagers with diabetes. Clin Child Psychol Psychiatry 2005; 10: 43-51. Manning P, Ray GB. Setting the agenda: an analysis of negotiation strategies in clinical talk. Health Commun 2002; 14: 451-73. Gobat N, Kinnersley P, Gregory J, Robling M. What is agenda setting in the clinical encounter? Consensus from literature review and expert consultation. Patient Education and Counseling 2015; 98: 822-9. Brock DM, Mauksch LB, Witteborn S, Hummel J, Nagasawa P, Robins LS. Effectiveness of intensive physician training in upfront agenda setting. J Gen Intern Med 2011; 26: 1317-23. Figure 3: Post-Visit Responses Post-visit Mean Scores Ease of Use of Electronic Device – Patient Rating 1.25 (1-5, 1 Very Easy) Helpfulness of Electronic Device – Patient Rating .82 (0-1, 1 Helpful) Helpfulness of Electronic Device – Psychiatrist Rating 2.77 (0-4, 2 Useful / 4 Very Useful) Psychiatrist Satisfaction 3.71 (0-4, Very Satisfied)