Scenario Introduction 9/23/2018 Scenario Introduction This training has been developed to educate Partners and help them to successfully operate as Planning Services Providers. A requirement for delivering Planning Services to Qualified Customers is that Partners comply with the Microsoft Planning Services Program and Agreement as well as all requirements on the Planning Services Partner Portal. Failure to comply may lead to delay or denial of payment, compliance review, or suspension or termination from the program. Below are seven possible scenarios. After each scenario, you will see an explanation of the action taken by the Partner that created a problem and the issues that should inform Partners of the correct process and help to clarify the terms and conditions of the Provider Agreement as well as all requirements on the Planning Services Partner Portal. © 2012 Microsoft Corporation. Microsoft provides this material solely for informational purposes. MICROSOFT MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, IN THIS DOCUMENT. Eligibility for Software Assurance benefits varies by offering and region and is subject to change. Customers should refer to the Terms and Conditions of their Volume License Agreement for a full understanding of their rights and obligations under Microsoft Volume Licensing programs. (Publication 122012)