Software Assurance Training Voucher MOC On-Demand & Packaged Sets Redemption Process

MOC On-Demand Now Available MOC On-Demand Only SATV Redemption (does not includes services) MOC On-Demand Only 2 SATV Days IMPORTANT: Student must redeem the MOC On-Demand Voucher code and must be entered into the SAVB system in order to be eligible for payment. OR Packaged Set SATV Redemption (includes all services) NOTE: Student must redeem the DMOC license code (MOC On-Demand voucher ineligible for payment) and must be entered into the SAVB system in order to be eligible for payment. MOC On-Demand First, let’s discuss timing for MOC On-Demand in SATV. MOC On-Demand is now available in SATV. Now let’s talk about how MOC On-Demand fits in SATV. Since you have the choice to either provide MOC On-Demand with or without services, the first option is payment through SATV without services. What this means is that you will get 2 SATV days for MOC On-Demand and you will be able to charge the customer for additional services. What those services are and what the cost of those services is, is up to you. You just cannot collect SATV days to pay for those services. In order to be paid the 2 SATV days for MOC On-Demand, it will work the same as Digital MOC. The customer will need to redeem the MOC On-Demand voucher in order for you to get paid in the SATV system, same as with DMOC. On the contrary to MOC On-Demand only our packaged sets provide you 5 SATV days for redemption and include services. This means when you provide the customer their packaged set, whatever additional services you include, whether it be a full classroom delivery, 1:1 Mentoring, 1:Many mentoring or any other services, those services are included and you cannot charge the customer for any additional services. In order to get paid for your packaged set, you only redeem the DMOC license code and whatever the amount of days is associated with the DMOC is the amount of SATV days you will get paid. In most cases this will be 5 SATV days, but since we do have some DMOC courses that are only 3 days, those would only provide you 3 SATV days. As an example, course 10747 is a 5 day course, yet 10748 is a 3 day course. So, you would receive 5 days for course 10747, but only 3 days for 10748. The MOC On-Demand license will not be eligible to be redeemed for SATV days that are part of a packaged set, so you will need to again make sure the student redeems the DMOC license prior to being able to be paid. Partner Provides Student MOC On-Demand voucher and DMOC license SATV Days tied to DMOC (typically 5 SATV Days) DMOC Delivery 2 2

SATV Scenarios Scenario Requirements Number of SATV Days SATV Payment Requirements Learning Partner purchases MOC or DMOC as a standalone product Learning Partner must deliver an instructor-led course for the equivalent amount of days for that course. No additional fees may be collected from the student. Depends on the course. Example: 10747 = 5 days 10748 = 3 days DMOC license number has been activated in Skillpipe or Printed MOC order number Learning Partner purchases MOC On-Demand as a standalone product Learning Partner must provide the MOC On-Demand to the student. No additional services are required, but if additional services are provided, SATV cannot be used to pay for those services. 2 SATV days MOC On-Demand code must be redeemed by the student Learning Partner purchases a packaged set of MOC On-Demand and DMOC Learning Partner must provide the MOC On-Demand and DMOC to one student (they cannot be separated). Any additional services provided are covered by SATV. No additional fees may be collected from the student. Depends on the DMOC course. Example: 10747 = 5 days 10748 = 3 days DMOC license number has been activated in Skillpipe. MOC On-Demand voucher will not be valid for redemption.

Packaged Set SA Training Voucher Life Cycle Pre-Process Steps Customer Process Receives Packaged Set (DMOC and MOC On-Demand Code) Receives Training Confirm-ation Email Training Attends Provides Activates in VLSC Creates & Assigns in VLSC Locates Partner & Schedules Training Validates & Reserves Redeems & Provides Packaged Set (DMOC and MOC On-Demand Codes) Invoice – Request Payment Must provide DMOC License # AND DMOC license MUST be Redeemed (MOC OD NOT VALID) Activate SATV Days Volume Licensing Agreement w/Software Assurance Become a MSFT Learning Partner Enroll in SATV Program Online Training required Partner Process 4

Packaged Set Redemption: Step 1 The next screenshots show how to reserve, redeem and request payment for a packaged set Go to https://vvr.microsoft.com/ and click Sign In

Packaged Set Redemption: Step 2 Click Training Voucher Administration

Packaged Set Redemption: Step 3 Click Validate/Reserve Voucher

Packaged Set Redemption: Step 4 Enter the Voucher number in the provided field Enter the corporate email address of the trainee at the customer organization who was assigned the training voucher at the time of voucher creation Note: This information will be included in the Voucher Confirmation Email that the customer trainee received after the voucher was created and assigned Then click Validate Voucher: Note: If the Voucher has expired, been used, or is already ‘Reserved’ by another Partner, an error message will appear at the top of the page in red. 8

Packaged Set Redemption: Step 5 On the next screen, enter the Course Number for the SATV-eligible course the customer-trainee wishes to take. Note: Enter the Digital MOC course number that is part of the packaged set. DO NOT ENTER the MOC On-Demand Course number Click “Populate Course Details” and verify the course information that is auto-populated Enter the Course Start Date and Course End Date. Confirm that the Course End Date is prior to the Voucher Expiration Date. Enter your “Cancel By” date Click Reserve Voucher Your customer will automatically be notified that the Training Voucher has been reserved You’ll also have the option to send an email confirmation to yourself or others, or view a printer friendly version of the confirmed reservation 9

Packaged Set Redemption: Step 6 Distribute the license key for the digital MOC and MOC On-Demand code to the student in the normal way 10

Packaged Set Proof of Delivery The SATV program requires proof of service delivery to the customer. Providing the Digital MOC license number associated with the packaged set is accepted as proof of delivery. The MOC On-Demand license is invalid as proof of delivery. Please note: The customer must have redeemed the Digital MOC license number to be valid for payment and proof of delivery Provides Training Validates & Reserves Redeems & Provides MOC/DMOC Invoice – Request Payment Must provide DMOC License # AND DMOC license MUST be Redeemed (MOC OD NOT VALID) Partner Process How: When submitting an invoice, proof of purchase with the Digital MOC license number is required. Impact: If the Digital MOC license has not been redeemed by the customer, the payment request will be invalid.

Packaged Set Proof of Delivery Request Payment (Invoice): Step 1 The next screenshots show how to request payment for a packaged set A Global Administrator must log into https://channelincentives.microsoft.com/home.mvc/savb At the log-in page you will be required to input your Microsoft account associated with your organization to gain access.

Packaged Set Proof of Delivery Request Payment (Invoice): Step 2 Note: If you have registered for more than one program in SAVB, you will be taken to the My Incentives Home Page when accessing https://channelincentives.microsoft.com. The My Incentives Home page is a summary of the CHIP programs (SAVB, SIP, etc.) and sub-programs in which your Organization has registered. In this screenshot, the user is associated to two Organizations, “Contoso” and “Company 1 Org” Both Organizations have been registered for SAVB Company 1 has registered DDPS, L&EDPS, and SATV Contoso has registered for L&EDPS and SATV. Select the program you need to work in from the list shown

Packaged Set Proof of Delivery Request Payment (Invoice): Step 3 From your program Home Page, click on the “Create Payment Request” link located in the “I Need To…” menu in the right zone of the page. Using the voucher Search Criteria filters to narrow your voucher selection: Select the Country for your payment request. Note: You can only select one country. Redeemed vouchers from Locations in different countries cannot be combined on the same payment request. Select the Locations to view your redeemed vouchers. Select the Payment Profile that maps to the location(s) you want to view. This is the payment profile for which payment will be made for the Location(s) included in the payment request. Select the Tax Jurisdiction that correctly applies to your country and locations Click “Search” In this example: The Partner Organization in this screenshot is “Contoso” with locations in the US and Canada. The User (located at the organization’s HQ in the US), is submitting payment requests (invoices) for the Canada locations. The User has selected the country “Canada” to search vouchers for all Canada locations.

Packaged Set Request Payment (Invoice) – Digital MOC: Step 4 Create Payment Request by Adding Vouchers one at a time by clicking “Add” (which then turns to “Remove”)

Packaged Set Request Payment (Invoice) – Digital MOC: Step 5 Select Courseware Format by choosing “Digital” MOC

Packaged Set Request Payment (Invoice) – Digital MOC: Step 6 Input the respective License No. (Digital MOC) – The license ID is a 16 digit code. Note: These numbers can be copied and pasted even if containing hyphens.

Packaged Set Request Payment (Invoice) – Digital MOC: Step 7 Fill out the invoice number and tax fields (as needed for your region) and then select “Submit” at the bottom of the page. When the box appears, select “OK”.

Packaged Set - Helpful Hints (How to Purchase) Select “Microsoft Learning Products” option on the top navigation bar. Select “Packaged Sets” option from the side navigation bar. Select the relevant Packaged Set from the list of available sets

Packaged Set - Helpful Hints (How to Purchase) Add the selected Packaged Set to the Shopping Cart “Check out” from the shopping cart and follow the normal 5 step process to purchase the selected Packaged Set.

Packaged Set - Helpful Hints (Post Purchase) Select “My Account” option from the top navigation bar. Select “Digital Library” the side navigation bar This will give the option to share the digital license for the digital MOC component of the purchased Packaged Set Select “Share” to distribute the digital MOC license key component of the purchased Packaged Set This is the course number you will use to reserve and redeem an SATV voucher as part of a packaged set

Proof of MOC Purchase - Helpful Hints (cont.) The Management Dashboard will open in a new tab and display the License for dMOC. This is the license number you will use to request payment (invoice) an SATV voucher as part of a packaged set

MOC On-Demand Redemption: Steps 1-4 The next screenshots show how to request payment for a MOC On-Demand that is NOT part of a packaged set MOC On-Demand Redemption Steps 1-4, are the same as Packaged Set Redemption

MOC On-Demand Redemption: Step 5 On the next screen, enter the Course Number for the SATV-eligible course the customer-trainee wishes to take. Note: MOC On-Demand course numbers typically start with “OD” Click “Populate Course Details” and verify the course information that is auto-populated. Enter the Course Start Date and Course End Date. Confirm that the Course End Date is prior to the Voucher Expiration Date Enter your “Cancel By” date Click Reserve Voucher. Your customer will automatically be notified that the Training Voucher has been reserved. You’ll also have the option to send an email confirmation to yourself or others, or view a printer friendly version of the confirmed reservation.

MOC On-Demand Proof of Delivery The SATV program requires proof of service delivery to the customer. Providing the MOC On-Demand code associated with the packaged set is accepted as proof of delivery. Please note: The customer must have redeemed the MOC On-Demand code to be valid for payment and proof of delivery Provides Training Validates & Reserves Redeems & Provides MOC/DMOC Invoice – Request Payment Must provide MOC On-Demand Code AND MOC On-Demand Code MUST be Redeemed Partner Process How: When submitting an invoice, proof of purchase with the MOC On-Demand code is required. Impact: If the MOC On-Demand code has not been redeemed by the customer, the payment request will be invalid.

MOC On-Demand Request Payment (Invoice): Step 1 The next screen shots show how to request payment for MOC On-Demand A Global Administrator must log into https://channelincentives.microsoft.com/home.mvc/savb. At the log-in page you will be required to input your Microsoft account associated with your organization to gain access.

MOC On-Demand Request Payment (Invoice): Step 2 Note: If you have registered for more than one program in SAVB, you will be taken to the My Incentives Home Page when accessing https://channelincentives.microsoft.com. The My Incentives Home page is a summary of the CHIP programs (SAVB, SIP, etc.) and sub-programs (For example: SAVBL & EDPS, SDPS) for which your Organization has registered. In this screenshot, the user is associated to two Organizations, “Contoso” and “Company 1 Org” Both Organizations have been registered for SAVB. Company 1 Org has registered DDPS, L&EDPS, and SATV Contoso Org has registered for L&EDPS and SATV. For your organization, you will want to choose SATV Click on the Program link, to access the program you need This will take you to that program’s SAVB Home Page (in this case, Contoso’s L&EDPS registered program page)

MOC On-Demand Request Payment (Invoice): Step 3 From your program Home Page, click on the “Create Payment Request” link located in the “I Need To…” menu in the right zone of the page. Using the voucher Search Criteria filters to narrow your voucher selection: Select the Country for your payment request. Note: You can only select one country. Redeemed vouchers from Locations in different countries cannot be combined on the same payment request. Select the Locations to view your redeemed vouchers. Select the Payment Profile that maps to the location(s) you want to view. This is the payment profile for which payment will be made for the Location(s) included in the payment request. Select the Tax Jurisdiction that correctly applies to your country and locations Click “Search” In this example: The Partner Organization in this screenshot is “Contoso” with locations in the US and Canada. The User (located at the organization’s HQ in the US), is submitting payment requests (invoices) for the Canada locations. The User has selected the country “Canada” to search vouchers for all Canada locations.

MOC On-Demand Request Payment (Invoice): Step 4 Create Payment Request by Adding Vouchers one at a time by clicking “Add” (which then turns to “Remove”)

MOC On-Demand Request Payment (Invoice): Step 5 Select Courseware Format by choosing “MOC On-Demand” Printed MOC Digital MOC MOC On-Demand Select…

MOC On-Demand Request Payment (Invoice): Step 6 Input the respective MOC On Demand Voucher Code NOTE: MOC On Demand Voucher Codes must be redeemed by the student in order to get paid If you do not know how to find the voucher code in courseware marketplace, you can find instructions on slide33&34 MOC On-Demand

MOC On-Demand Request Payment (Invoice): Step 7 Fill out the invoice number and tax fields (as needed for your region) and then select “Submit” at the bottom of the page. When the box appears, select “OK”. MOC On-Demand

MOC On-Demand - Helpful Hints Select “MOC On-Demand Codes” from the side navigation bar in the “My Account” section This will give the option to share the digital licenses for the MOC On-Demand component of the purchased Packaged Set Select “View Codes” to distribute the digital MOC On-Demand license key component of the purchased Packaged Set

MOC On-Demand - Helpful Hints Distribute the MOC On-Demand voucher code that is part of the purchased Packaged Set to the student This is the code you will use to request payment for MOC On-Demand. NOTE: Status must show ‘Redeemed’ to be eligible

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