Patrick Garbe, Dianne Bonnet, Ashish Prasad, Todd Haley, Elliot Beaver Project Management / Case Management: Project Management Skills: Panel Discussion August 23, 2016 Patrick Garbe, Dianne Bonnet, Ashish Prasad, Todd Haley, Elliot Beaver

Ashish Prasad, Vice President and General Counsel, eTERA Consulting Agenda and Speakers Moderator Ashish Prasad, Vice President and General Counsel, eTERA Consulting Panelists Elliot Beaver, Litigation Case Manager, Debevoise & Plimpton LLP Dianne Bonnet, Electronic Discovery Services Manager - U.S. – East Coast, Mayer Brown LLP Patrick Garbe, E-Discovery Knowledge & Strategy Manager, Mayer Brown LLP Todd Haley, Vice President of Business Intelligence, eTERA Consulting

OVERVIEW OF THE LEGAL REQUIREMENTS AND PROJECT MANAGEMENT BEST PRACTICES

What is Discovery Project Management and Why is it Important? LEGAL REQUIREMENTS AND PROJECT MANAGEMENT BEST PRACTICES What is Discovery Project Management and Why is it Important? Preservation and Scoping Collection Data Privacy and Protection Processing and Search Review

Capacity Risks Costs Efficiency Defensibility A Collaborative Team Model Capacity Risks Costs Efficiency Defensibility Assemble a team of professionals before you need them Pre-Select your Collection, Processing, Review, and Production teams Make sure they can work seamlessly together and interact Define: Who is responsible for what?

Panelist Questions on Collaborative Team Model What do each of you do to enhance collaborative project management efforts, what programs do you use to do it, and how do these programs help? How do you work with your providers to get the information that you need? What reporting do you use and how has it changed over time? How do you determine who is responsible for what? How do you build the communications and operational guidelines to ensure smooth interactions?

Project Manager’s Duties Your Project Manager has responsibility for planning and organizing the case; keeping it on track and getting you through all points of the case. The Project Manager assumes responsibility for actually executing your plan, which includes many responsibilities: Training Documenting Controlling quality Identifying proper human resources Reporting

Panelist Questions on Project Manager Duties Do you think that client service is an essential part of the duties of a project manager? What examples can you give on how this has worked and not worked in the past? Oftentimes, lawyers on litigation teams do not appreciate the importance of using sound project processes in a matter. Sometimes, they do not appreciate even the value that billable project management activities add to the matter. What tips can you share from your years of experience on how to get lawyers on litigation teams on the right page with respect to project management in their matters?

PROJECT MANAGEMENT CONSIDERATIONS FOR COLLECTION, PRESERVATION, PROCESSING, ANALYSIS AND PRODUCTION

What are the elements of a project management plan? COLLECTION, PRESERVATION, PROCESSING, ANALYSIS AND PRODUCTION What has changed about the discovery environment today and how does project management guide that process? Can have an equal or greater effect on outcomes than merits Is critical to defensibility Defines the objective of the discovery What are the elements of a project management plan? What are the stages of the project management process

Project Management Lifecycle

Panelist Questions on Project Management Lifecycle How do you integrate the project management stages into the practical management of cases? [Mention Michael Quartararo book on project management as a reference manual for discovery project team]

Task 1 – Initial Discovery Management Planning Task 2 – Preservation The Stages of the Legal Project Management Process in Discovery Task 1 – Initial Discovery Management Planning   Task 2 – Preservation Task 3 – Collection Task 4 – Processing Task 5 – Analysis Task 6 – Review Task 7 – Production Collected Data Relevant Data De-NIST De-Duplicate Date Filter Keyword Search

Panelist Questions on Project Management and Discovery Stages When do you feel that it is most appropriate to introduce project management procedures into this funnel? When mistakes are made in the processing phase of discovery, what does project management practice teach us about the best way to address those mistakes and assure that the mistakes do not repeat themselves?

Panelist Questions on Project Management and Discovery Stages How do you integrate the project management stages into the practical management of cases? [Mention Michael Quartararo book on project management as a reference manual for discovery project team]

PROJECT MANAGEMENT CONSIDERATIONS FOR DOCUMENT REVIEW STAFFING AND QUALITY CONTROL PROCESSES

Define scope (contingency for scope change?) Define responsibilities Project Managing Your Review Define scope (contingency for scope change?) Define responsibilities Define resources needed Define / Understand time constraints Define / Understand financial constraints: Value of the case? Processing/hosting budget? Review budget? Production Budget?

How do you use managed review firms to help with the project reviews? Panelist Questions on Managing Review How do you use managed review firms to help with the project reviews? How much do you depend on your managed review providers to assist with the technology?