Introduction to Travel and Tourism Extra Specials: Other Segments of the Travel Industry Chapter 8

Car Rental Motivations To get around easily To save money To do business To replace your own car To try out a car you’re thinking of buying Because you prefer driving vacations

The Business of Car Rentals Corporate-owned or a franchise Fierce competition and slim profit margins Many external factors impact the business Strong relationships between car rental firms and airline carriers

Categories of Car Rentals Subcompact or economy Compact Mid-size or intermediate Full-size or standard Premium Luxury or deluxe Specialty

Factors Determining Cost of a Car Rental How many days are involved Whether you take the fuel option Which days or which season you rent How many cars are available How the car is booked Where and when the car is booked

Careers at Car Rental Companies Senior executives, directors, and managers Reservationists and clerical support Rental sales agents and district sales managers Human resources/training specialists Maintenance personnel/mechanics Service agents (cleaning) Fleet supervisors Shuttle drivers

Four Major Categories of Rail Travel Transportation rail High-speed trains Specialty trains Local rail

Why People Travel by Rail To save time or money To meet people To experience the environment To travel in comfort or safety To travel “back in time”

Careers in Rail Travel Senior executives, directors, and managers Accountants, clerical and sales support District sales representatives Human resources/training specialists Dispatchers and ticketing agents Onboard attendants/conductors Maintenance personnel Engineers

Destination Marketing Organizations DMOs are organizations whose mission it is to promote a place. How DMOs are funded: Entirely by the government of the destination it represents Entirely by its member-suppliers By a mix of government and member-supplier support

Types of Travel Insurance Supplier-generated From an insurance company From an insurance company, but through the supplier

Miscellaneous Travel Suppliers Meetings and conventions Shopping venues Attractions, activities, and events