PATYČIOS ELEKTRONINĖJE ERDVĖJE dr.Jūratė Skūpienė dr.Antanas Valantinas dr.V.Živilė Jonynienė dokt. Rasa Erentaitė Vilniaus Martyno Mažvydo progimnazija , 2012 gegužės 30 Mykolo Romerio universitetas Psichologijos, edukologijos, informatikos ir programų sistemų katedros

Mes GALIME! – tinklas tėvų švietimui apie elektronines patyčias http://www.wecan.altervista.org/international-team.html Mykolo Romerio universitetas, Lietuva Nofer profesinės medicinos institutas, Lenkija Salonikų Aristotelio Universitetas – Profesinio švietimo centras, Graikija IFOS – Istituto di formazione sardo – Pobakalaurinių klinikinės kriminologijos ir teisės psichologijos kursų dėstymas, Italija

Technologijos tobulėja Siekiama pagaminti daiktus, kurie: mažesni greitesni pigesni Pavyzdžiai:

Pavyzdžiai Televizija

Pavyzdžiai Kompiuteriai

Pavyzdžiai internetas

Sritys, kur naudojamos elektronines priemonės: Švietimas Sveikata Transportas Bendravimas Sportas Pramogos Gamyba Informacija

Pagrindiniai būdai Socialiniai tinklai (facebook, twitter) Wikis (wikipedia) Momentiniai pranešimai(skype, google pokalbiai) E-paštas (gmail, hotmail) Paieškos sistemos(google, bing) Blogs

Wikipedia

Wiki

SOCIALlINIAI TINKLAI Susieja žmones Keičiamasi idėjomis Mokslinės ar kitos grupės Toli vieni nuo kitų gyvenantys žmonės Neįgalūs žmonės Keičiamasi idėjomis Formuojasi bendrų interesų grupės Skatina bendrai veiklai Agitacija (pvz. kovai prieš el. patyčias)

Parengta pagal assoc.prof. Hariton Polatoglou

Patyčios (tradicinės, elektroninės): Nuolatinis veiksmas; Tyčinis; galios skirtumai. Elektroninės patyčios – pasekmės sunkesnės , išplinta plačiau, ilgam.

Europiniai standartai/ Įstatymai Elektroninės patyčios prieštarauja įstatymams, pažeidžia žmogaus teises

Įstatymai įpareigoja tėvus atstovauti vaikui ir juo rūpintis. Tėvų pareiga vadovauti vaikui, jį tinkamai pakreipti ir apsaugoti.

Tėvų supratimas apie elektronines patyčias ES tyrimo apie elektronines patyčias rezultatai Tėvai dažnai nei neįtaria, kad jų vaikas susiduria su elektroninėmis patyčiomis. Ir vaikai ir tėvai mano, kad tėvų tarpininkavimas ir pagalba reikalingi Around 50 % of parents say that their children never did these things: has seen sexual images onlie, has received nasty or hurtful messages online, received sexual messages, has met offline an online contact Although their children did. 40% of parents whose child has seen sexual images online say that their child has not seen them; 56% of parents whose child has received nasty or hurtful messages online say that their child has not. 52% of parents whose child has received sexual messages say that their child has not; 61% of parents whose child has met offline with an online contact say that their child has not. Although the incidence of these risks affects a minority of children in each case, the level of parental underestimation is more substantial. 16

Rizika didėja: su amžiumi kuo daugiau laiko praleidžiant internete

Kas tyčiojasi? Mergaitės labiau įsitraukia Berniukai ir mergaitės Both boys and girls cyber bully, although it appears that girls are more likely to engage in cyber bullying and be targeted by cyber bullying than their male counterparts. This is a difference from traditional bullying, where we find boys engaging in bullying behaviors or being targeted in higher numbers than girls.  In Lithuanian boys cyber bullies more! Berniukai ir mergaitės Mergaitės labiau įsitraukia

Į ką dažniausiai nukreipta? Mergaites ir berniukus Apie15 metų amžiaus Internete ir ne Susiję su socialinėmis problemomis Priekabiautojas = auka Boys and girls appear to be equally likely to be targets of harassment online.  There is some indication that girls might be more likely than boys to be targeted infrequently (once or twice), but just as likely to be targeted frequently (monthly or more often). Older teens seem to be more likely to be involved than younger teens. In fact, a recent national survey of youth reports that the average age of a teenager involved in cyberbullying is 15 years old. 2 Teens who are harassed online may also be experiencing harassment offline. Some youth have related or unrelated social problems. You should know too that teens who are targeted by harassment are more likely than teens who are not harassed to report harassing others online too. Often this can be retaliation. But, just because someone sends you a mean or harassing message doesn’t mean it’s not harassment if you do the same thing back.

Neverbaliniai požymiai, galimų elektroninių patyčių pasekmės Depresija, nerimas, baimė Pakitę santykiai su draugais Nenoras kalbėtis, atsiradęs uždarumas Be aware of potential non-verbal signs and indications of cyberbullying. depression, anxiety, fear after using the internet or their mobile phone. changes in relationships with friends. unwilling to talk or be secretive about their online activities and mobile phone use.

Pagrindinės prevencijos kryptys Suprasti ir kalbėti su vaiku apie el. patyčias Atnaujinti esamą politiką ir praktikas Sukurti patogią ir paprastą pranešimų apie el- patyčias struktūrą, būdus Skatinti teigiamą technologijų naudojimą

Tėvų prevenciniai veiksmai El -erdvėje galioja tos pačios taisyklės, kaip ir gyvenime Paaiškinti galimas problemas Mokinti(s) tinkamo/saugaus technologijų naudojimo Prižiūrėti vaikų elektronines veiklas Naudokite filtravimo ir blokavimo programinę įrangą Stebėkite, ar neatsiranda perspėjančių ženklų Sudarykit sutartis su savo vaiku (dėl technologijų naudojimo) Bendraukite atvirai ir nešališkai (atvirų durų politika) Mokinkite ir stiprinkite vaikų pagarbą kitiems Real life rules apply online Explain the possible problems Model appropriate technology usage Monitor child's online activities Use filtering and blocking software Look for warning signs Utilize the contracts with your child Cultivate and maintain an open, candid line of communication Teach and reinforce respect for others Preventing Cyberbullying. Top Ten Tips for Parents. Sameer Hinduja, Ph.D. and Justin W. Patchin, Ph.D. Cyberbullying Research Center 1. Establish that all rules for interacting with people in real life also apply for interacting online or through cell phones. Convey that cyberbullying inflicts harm and causes pain in the real world as well as in cyberspace. 2. Educate your children about appropriate Internet‐based behaviors. Explain to them the problems that can be created when technology is misused (e.g., damaging their reputation, getting in trouble at school or with the police). 3. Model appropriate technology usage. Don't harass or joke about others while online, especially around your children. Don't text while driving. Your kids are watching and learning. 4. Monitor your child's activities while they are online. This can be done informally (through active participation in, and supervision of, your child’s online experience) and formally (through software). Use discretion when covertly spying on your kids. This could cause more harm than good if your child feels their privacy has been violated. They may go completely underground with their online behaviors and deliberately work to hide their actions from you. 5. Use filtering and blocking software as a part of a *comprehensive* approach to online safety, but understand software programs *alone* will not keep kids safe or prevent them from bullying others or accessing inappropriate content. Most tech‐savvy youth can figure out ways around filters very quickly. 6. Look for warning signs that something abnormal is going on with respect to their technology usage. If your child becomes withdrawn or their Internet use becomes obsessive, they could either be a victim or a perpetrator of cyberbullying. 7. Utilize an “Internet Use Contract” and a “Cell Phone Use Contract” to foster a crystal‐clear understanding about what is appropriate and what is not with respect to the use of communications technology. To remind the child of this pledged commitment, we recommend that these contracts be posted in a highly visible place (e.g., next to the computer). 8. Cultivate and maintain an open, candid line of communication with your children, so that they are ready and willing to come to you whenever they experience something unpleasant or distressing in cyberspace. Victims of cyberbullying (and the bystanders who observe it) must know for sure that the adults who they tell will intervene rationally and logically, and not make the situation worse. 9. Teach and reinforce positive morals and values about how others should be treated with respect and dignity. 10. Make sure your school has Internet Safety educational programming in place. This should not solely cover the threat of sexual predators, but also how to prevent and respond to online peer harassment, interact wisely through social networking sites, and engage in responsible and ethical online communications. Key advice for parents and carers When a child is the target of cyberbullying – bullying via mobile phone or the internet – they can feel alone and very misunderstood. It is therefore vital that as a parent or carer you know how to support your child if they are caught up in cyberbulling. This short guide will help you.

Ką daryti? (1) Nereaguoti per stipriai Klausinėti Būti supratingiems Niekada nebausti Išsaugoti įrodymus/įkalčius Prižiūrėkit bendravimą (SafetyWeb, perspėjamieji ženklai) .       Maintain an open door policy. Kids are often too scared to report bullying incidents. They may feel embarrassed, frightened, and even guilty that they did something wrong. Some kids are simply too scared to tell their parents for fear of their cell phone and Internet privileges being taken away. 2.       Don’t overreact. Try to evaluate the situation and be supportive of your child without immediately calling the school, but… 3.       Ask questions. Cyberbullying is not a joke. Find out if your child believes he/she is in actual physical danger. If a real threat has been made or there was already an assault, contact the school district and your local authorities immediately. 4.       Be understanding. Remember that words do hurt. Cyberbullying can be extremely cruel and more traumatizing than in-person bullying because it might be anonymous and it occurs 24/7. Your child may be truly suffering emotionally. Tell them that they are not alone. 5.       Never retaliate. Responding to a cyberbully is not recommended, as it can sometimes create more friction and increase the harassing incidents. Encourage your child to avoid retaliation whenever possible as well. 6.       Save the evidence. If things do escalate, you will need digital or hard copy records of the harassment to present to the police. 7.       Know your school’s policies. Most schools are mandated by the state to have policies on bullying, harassment and violence. Find out what your school’s policies are and hold them accountable for enforcing the rules.

Ką daryti? (2) Pateikit skundą Pasinaudkit “Find Help” galimybe Facebook-e Konsultuokitės, kreipkitės į specialistus Suteikite besąlyginę pagalbą Atidžiai išsiaiškinkite situaciją Susilaikykite nuo skubaus prieigos uždraudimo

Ką daryti? (3) Susisiekite/kontaktuokite (su priekabiautojo tėvais; mokykla; interneto paslaugų teikėjais; policija); Kalbėkitės apie tai su kitais tėvais; Nustatykite ir aptarkite griežtas pasekmes, jei jūsų vaikas įsiveltų į patyčias (imtų tyčiotis); Detaliai aptarkite su vaiku šią problemą.

Norint, kad virtualiame pasaulyje būtų saugu, reikia: Mokyti jaunus žmones skirti fantaziją nuo realybės Padėti jauniems žmonėms suprasti, kad virtualus pasaulis yra realybės dalis

Išsiaiškinti, kokiais būdais apie el-patyčias pranešti mokykloje Mokyklos el-patyčių prevencijos politika, procedūros ir veikla - kokiais būdais pranešti - kam pranešti - visiems žinoti apie tvarką - supratimas, kad patyčios netoleruotinos. Mokyklos pareiga užtikrinti saugumą Mokykla privalo būti įsivedusi tvarką, kokiais būdais ir kam vaikai gali pranešti mokyloje apie el-patyčių atvejį. Svarbu, kad pranešti būtų kuo paprasčiau, ir svarbu, kad visi mokykloje žinotų, kad gali praneši, kad yra kam pranešti. Taip stiprinamas supratimas, kad elektroninės patyčios netoleruotinos. Išsiaiškinti mokyklos el-patyčių politiką, procedūras ir veiklą - Mokyklos personalas turi bendrą pareigą užtikrinti saugumą mokykloje bei deramą moksleivių priežiūrą.

Jaunimo prevenciniai veiksmai Neįsivelkite ir netoleruokite patyčių Siųskite palaikančias žinutes aukai Pabūkite drauge su auka Pasakykite suaugusiems Atspausdinkite įrodymus pasidalinti su suagusiais Priešinkitės ir parodykite savo poziciją Rūpinkitės savo internetine reputacija. Become a courageous bystander! (Kowalski, Limber & Agatston, 2007) Don’t engage in or support mean material, gossip, or rumors posted online, or talk about it at school. Support a classmate being targeted online by posting positive messages! If you know the person being targeted, invite him/her to spend time with you. Tell an adult at home and at school. Print the evidence to share with an adult. Confront the student who is cyber bullying if it is safe, and make it clear that you think their behavior is wrong. Remember that we are not invisible online, and anything we post can be traced back to us.  Monitor your online reputation.

Kovos su el-patyčiom KODAS Visad gerbki kitus Galvok prieš siųsdamas Naudokis savo slaptažodžiu, kaip dantų šepetuku Blokuoki priekabiautoją Neatsakyki priekabiautojui ir nekeršyki tuo pačiu Išsaugok įkalčius Praneškite apie patyčias ANTI-CYBERBULLYING CODE Being sent an abusive or threatening text message, or seeing nasty comments about yourself on a website can be really upsetting. This code gives you seven important tips to protect yourself and your friends from getting caught up in cyberbullying and advice on to how to report it when it does happen. 1) Always respect others Remember that when you send a message to someone you cannot see the impact that your words or images may have on the other person. That is why it is important to always show respect to people and be careful what you say online or what images you send. What you think is a joke may really hurt someone else. Always ask permission before you take a photo of someone. If you receive a rude or nasty message or picture about someone else, do not forward it. You could be assisting a bully, and even be accused of cyberbullying yourself. You could also be breaking the law. 2) Think before you send It is important to think before you send any images or text about yourself or someone else by email or mobile phone, or before you post information on a website. Remember that what you send can be made public very quickly and could stay online forever. Do you really want your teacher or future employer to see that photo? 3) Treat your password like your toothbrush Don’t let anyone know your passwords. It is a good idea to change them on a regular basis. Choosing hard-to-guess passwords with symbols or numbers will help stop people hacking into your account and pretending to be you. Remember to only give your mobile number or personal website address to trusted friends. 4) Block the Bully Most responsible websites and services allow you to block or report someone who is behaving badly. Make use of these features, they are there for a reason! 5) Don’t retaliate or reply! Replying to bullying messages, particularly in anger, is just what the bully wants. 42 Safe to Learn: Embedding anti-bullying work in schools 6) Save the evidence Learn how to keep records of offending messages, pictures or online conversations. These will help you demonstrate to others what is happening, and can be used by your school, internet service provider, mobile phone company, or even the police, to investigate the cyberbullying. 7) Make sure you tell You have a right not to be harassed and bullied online. There are people that can help: • Tell an adult you trust, who can help you to report it to the right place, or call a helpline like ChildLine on 0800 1111 in confidence. • Tell the provider of the service you have been bullied on (e.g. your mobile phone operator or social network provider). Check their websites to see where to report. • Tell your school. Your teacher or the anti-bullying co-ordinator at your school can support you and can discipline the person bullying you. Finally, don’t just stand there – if you see cyberbullying going on, support the victim and report the bullying. How would you feel if no-one stood up for you?

Jaunimo nuomonė, ką reikia daryti, kad pagelbėti aukai Remti ir būti draugiškam aukai Pranešti didesnio autoriteto , nei jie patys, asmenims – policijai, mokytojams, vyresniems kuriais vaikas pasitiki, jos-jo tėvams, direktoriui, auklėtojui. Skambinti į Vaikų liniją, rašyti elektroniniu laišku į tarptautinę Vaikų liniją -Childnet International; Pasakyti nukentėjusiam asmeniui, kad neatsakytų priekabiautojui ir neįsitrauktų į kontaktą, išsaugotų žinutes, nukopijuotų ‘print screen’ vaizdą įrodymui.

,,Karštoji linija“ Įkurta Lietuvos Respublikos ryšių reguliavimo tarnyboje (RRT) elektroninių ryšių tinklų ir informacijos saugumo incidentų tyrimo padalinio CERT-LT pagrindu. Pranešimai priimami ir tiriami pagal ,,karštosios linijos“ veiklos procedūras Pagrindinė priemonė pranešti apie neteisėtą ar žalingą turinį internete yra anoniminė elektroninė pranešimų anketa www.draugiskasinternetas.lt Pranešimai taip pat priimami el. paštu adresu cert@crt.lt skambinant telefonu +370 5 210 5679 Telefonu atsiliepiama darbo dienomis darbo valandomis nuo 8.00 iki 17.00 val. (penktadieniais - iki 15.45 val.).

”Karštosios linijos” veikimo schema

Lietuvos pagalbos ir informacijos svetainės Apsilankykite ir susipažinkite su: http://www.wecan.altervista.org/international-team.html Lietuvos pagalbos ir informacijos svetainės http://e-erdveje.mruni.eu/moksliniai-tyrimai/ http://www.draugiskasinternetas.lt/lt/adult/kas_naujo?id=9729 http://www.teo.lt/saugesnio-interneto-akademija www.esaugumas.lt www.bepatyciu.lt/(info@bepatyciu.lt) www.vaikulinija.lt http://www.vaikaiirinternetas.net/ http://www.ivpk.lt/filtrai/lt/ - įranga žalingam turiniui filtruoti ES pagalbos ir informacijos svetainės www.keepcontrol.eu – Patarimai paaugliams, kaip saugiai būti internete, visomis kalbomis http://ec.europa.eu/information_society/activities/sip/index_en.htm (Europos Komisija)

WEBPAGES http://www.kidsmart.org.uk/ http://www.childnet-int.org/sorted/ http://www.digizen.org Filmukas online apie cyberbullying: http://www.digizen.org/resources/cyberbullying/films/u k/lfit-film.aspx www.eukidsonline.net http://cyberbullying.us/Bullying_and_Cyberbullying_Law s.pdf (USA ) wCOST project http://www.cyberbullying.us/resources.php http://cybersmartcurriculum.org/cyberbullying/preventi on/ http://www.education.com/special- edition/bullying/cyberbullying/ http://www.browardprevention.org/anti-bullying/cyber-bullying/