Manexhimi i Sistemeve te Informacionit

Sistemet e Informacionit Sistemet e Informacionit po behen baza e modeleve te biznesit dhe proceseve. Sistemet e Informacionit bejne te mundur shperndarjen e dijes. Business process examples: Developing a new product, Generating and fulfilling an order, Hiring staff. Distribution of knowledge – example of UniS Intranet. Contains information for staff and students, library services, research applications, job vacancies.

IT and IS Cfare eshte Technologjia e Informacionit? Cdo form technologjie e perdorur nga njeriu per te trajtuar informacionin. Cfare jane Sistemet e Informacionit ? Komponente te integruara qe procesojne, magazinojne dhe shperndajne informacionin ne organizata.. Studimi nderdisiplinor i sistemeve qe furnizon informacion per perdoruesit. Information Systems: interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization Information Technology: the foundation upon which IS are built.

Qellimet e Kursit Analize e teknologjive te reja, Aplikimet e Sistemeve te Informacionit dhe impaktin e tyre ne modelet e biznesit Analize e drejtimit managerial ne nje menyre eksituese dhe interaktive. Ne kurs: - shpegohet pse Sistemet e Informacionit jane kaq esenciale ne biznesin e sotem,

Qellimet e kursit - percaktokhet dhe analizohet nje sistem informacioni nga perspektiva teknike si dhe ajo e biznesit, - percaktohet infrastruktura e IT dhe analizohen komponentet, - analizohen stadet e evolucionit te infrastruktures se IT,

Qellimet e Kursit pershkruan principet e sistemeve te manexhimit te bazave te te dhenave dhe karakteristikat e Bazave Racionale te te dhenave, - aplikohen principet me te rendesishme te projektimit te bazave te te dhenave, - pershkuhen tiparet kryesore te rrjetave te telekomunikacionit dhe identifikohen teknologjite celes te punimit ne rrjet, -demonstrohet si Interneti dhe technologjia e Internetit punojne dhe si ato suportojne komunikimin dhe e-biznesin, - identifikohen dhe pershkrohen technologjite kryesore dhe standartet per rrjetat celulare, komunikimin dhe aksesshmeria ne Internet,

Qellimet e Kursit analizohet pse sistemet informative kane nevoje per mbrojtje speciale nga shkaterrimet, gabimet dhe abuzimet, (Siguria e Kompjuterit) - trajtohet nevoja dhe vlera e Sigurimit dhe kontrollit ne biznes, -demonstrohet si sistemet e ndermarrjeve arrijne persosmerine operacionale duke integruar dhe koordinuar funksionet e ndryshme, -demonstrohen dhe krahasohen metodat e ndryshme per krijimin dhe modelimin e sistemeve te informacionit.

Temat e Kursit Tema I – Sistemet e Informacionit ne Biznesin Global   Tema II – E-Biznesi Global dhe bashkepunimi Tema III – Sistemet e Informacionit, Organizimi dhe Strategjite Tema IV – Problemet Etike dhe Sociale ne Sistemet e Informacionit Tema V – Infrastruktura e IT dhe technologjite e reja Tema VI – Bazat e Inteligjences se Biznesit: Bazat e te Dhenave dhe Sistemet e Manexhimit Tema VII – Technologjia e Telekomunikacionit, Internetit dhe Celulareve

Temat e Kursit Tema VIII – Sigurimi i Sistemeve te Informacionit   Tema IX – Si te arrihet persosmeria operacionale dhe Intimiteti i klientit Aplikimet. Tema X – E-tregetia, Tregjet dixhitale dhe Mallrat dixhitale Tema XI – Manexhimi i dijes Tema XII – Nxitja ne marrjen e vendimeve Tema XIII – Si krijohen Sistemet e Informacionit Tema XIV – Manexhimi i projekteve Manexhimi i Sistemeve Globale

Kontrolli i dijes Niveli i diskutimit në seminare (10%) Provimi i ndërmjetëm (30%) Detyrë kursi (20%) Provimi përfundimtar (40%)

Literatura Literatura baze e detyrueshme: 1. Management information Systems by Kenneth Laudon 12th edition 2. Management information Systems by Stephen Haag

Literatura e rekomanduar (i) Literatura e detyrueshme: 1. Management Information Systems nga James O’Brien and George Marakas 2. Management Information Systems nga Effy Ozz   (ii) Bibliografi: 1. Management Information Systems by Raymond McLeod and George Schell (May 6, 2006) 2. Managing Information Systems: A Strategic Approach (Wiley Series in Probability and Statistics) by Keri E. Pearlson and Carol S. Saunders (Jan 14, 2009 3. www.be.wvu.edu/mis/MIS_ResumeBook_Jan2010.pdf

Informacioni dhe te dhenat Klastra me fakte te mireqena dhe te dobishme ne procese si marrja e vendimeve. Data (te dhenat) Zinxhire faktesh qe perfaqsojne ngjarje si transaksione, pa kuptim pa pasur nje strukture. For example, think of data as a set of marks given for an exam, whereas information is how these marks are turned in a degree. This could be further explored with how a set of degree marks (data) can be used to determine the total number of people gaining a 1st class.

Experiencat e IT dhe IS Shembuj per IT Shembuj per IS Hardware (PC, UNIX server) Software (e-mail, Internet, Windows, Word) Pajisje konsumatoresh (mobiles) Shembuj per IS File systems, databases, e-mail servers / clients e-commerce SAP, te dhena studentesh IT infrastructure is the foundation upon which IS are built.

Management Information Systems MIS Studimi i sistemeve te informacinit duke u fokusuar ne perdorimin e tyre ne biznes dhe manexhim. Kendveshtrim: Teknik, Behavioural Sociotechnical Traditionally MIS was concerned with managers. Now covers business / organisations in a broader sense.

Kendveshtrime te IS MIS Kendveshtrimi teknik Socioteknik SOCIOLOGY POLITICAL SCIENCE PSYCHOLOGY COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT Kendveshtrimi teknik MIS Qytetar-politik MIS is the multi-disciplinary study of how IS can be used in business and management. This involves both technical and behavioural approaches. Laudon & Laudon text focuses on sociotechnical approach – the combination of both. The premise is that for businesses to prosper, that there is increasing reliance on IS. IS involve implementing business rules and Standard Operating Procedures, etc. Businesses must also adapt to IS – they should review the organisational structure and adapt rules with IS in mind. Socioteknik

Pse IT ? Qe nje kompani te mbijetoje dhe rritet: Me shume pika(networking, Internet) Produkte dhe sherbime te reja Permiresoje punet dhe rrjedhen e aktiviteteve: Eficenca Kosto Problemet etike dhe sociale The emergence of the Internet is providing new business models, such as e-business and e-commerce. Furthermore, this trend is increasing, especially with the Grid initiatives. For example, buterfly.net – online gaming, to a greater extent than already exists. Such global IT infrastructure is eliminating technical, geographic and cost carriers for global organisations. Future developments include the Access Grid, in which global collaborations are facilitated. Some organisations are solely based on IS. For example e-commerce web sites. More traditional examples include companies that have adopted IS to run their business, such as IBM. Digital links include e-commerce, e-business and business-to-business (b2b).

Pse IT? Ndryshime nderkombetare: Economia globale Shoqeria e bazuar ne dije ose informacion Ndermarrje Biznesi Firma dixhitale

Ekonomia Globale Rritja ne ekonomi mbeshtet ne Importet dhe Exportet. Komunikimi global i domosdoshem Sistemet e Informacionit mund te japin nje infrastrukture globale te tregetise.

Ekonomia e Informacionit 70% 60% % Sherbime 50% % Intelektuale 40% % Punetore 30% % Fshatare 20% 10% 0% 1900 1910 1920 1930 1940 1950 1960 1970 1980 1997 YEAR

Ndryshimet ne Shoqeri Ndryshimi i profileve te punesimit: Me pak bujqesi Me pak punetore te prodhimit Rritje ne sherbime Rritje e numrit te intelektualeve – te bazuar ne zyra. USA: 55% e forces se punes i perket fushes se dijes ose aktiviteteve te lidhura me informacionin. Zhvendosje e prodhimit ne vende me nivel te ulet te pagave.

Nderrmarrja e biznesit Ndryshuar nga organizatat me hierarki. Tashme i decentralizuar Bazohet ne infomacion te castit Fleksibiliteti me klientin ne focus Hierarchical business organisations had people in specific roles working to specific Standard Operating Procedures. In order to be flexible and competitive, businesses now have more flattened structures where people have more general roles, relying on the access to (near) instant information to fulfil the role they are performing at any given time. For example, a task force set up to produce a proposal for work, learning about the opportunity and targeting the customer’s needs. For example, such flatter organisations have been implemented by AT&T, IBM and General Motors, removing approximately 30000 middle managers. This, of course, brings in ethical considerations.

Firma dixhitale Nje organizate ku: Fleksibel, Varet nga IT Pothuajse te gjitha lidhjet me klientet,furnitoret dhe punonjesit jane dixhitale.Nearly all relationships with customers, suppliers and employees is digital Procese te Bizneseve te kryera ne pranine e rrjetave dixhitale. Fleksibel, Varet nga IT Provision of information / assets on a digital network and allowing workflow to be re-organised and management information available (almost) instantly. Such communication can also include inter-organisation networks (Extranets). CISCO provides an example of this approach and are close to being a ‘digital firm’. “Window on Organisations – CISCO Systems: A Digital Firm in the Making” p7. UniS has many legacy practices, a very hierarchical structure, but still employs some of these digital ideas to improve efficiency. Other examples include the implementation of mass customisation – how mass produced products can be customised (tailored for a specific customer) without incurring significant extra cost or implementation. For example, Levi’s custom jeans, tailored via computers in a shop, or the way in which CDs can be put together with specific tracks in a shop.

Shembull Studimi I Ne vitin 2005, Wal-Mart beri ne shume se 285 Miliard ne shitjet potusjse nje 1/10 e shitjeve ne U.S – Kryesisht prej Sistemit Retail-link, qe lidh ne menyre dixhitale furnitoret e vet me 5, 289 magazina WalMart ne gjithe boten. Menjehere sa nje klient blen nje artikull, furnitori qe ndjek ate artikull di te nisi nje artikull zevendesues ne raft.

Shembull Studimi II Informacioni dhe Teknologjia – Esenciale ne Biznesin e industrise te avionave. Me hollesisht: Kerko per cmime te ulta Mundesi Rezervimi Programi i fluturuesit frekuent Komunikacione Partnerships (EX: American Airlines Plus Citibank) Informacioni dhe Technologjia bejne te mundur sa me siper.

Cfare eshte e ndryshme per MIS MIS CIS Fokus: Biznes Softwer Objektiv: Biznesi me efektiv Program kompjuteri te besueshem Aftesia kryesore: Problem solving Logjika/Procedurat Detyra kryesore: Te percaktoje kerkesat Siguron qe inf. e Biznesit per sistemet e inf. ploteson kerkesat Titulli fillestar: Business Systems Analyst Application Programmer Qellimet ne karriere: Senior organizational manager Programming manager

Karriera dhe MIS SAP Konsultante Analiste sistemesh Administratore te Database Web Designers Praktikante per manexhim Specialiste te suportit te klientit.

MIS definitions Definitions – vary in the literature “…MIS is an integrated computer based user-machine system that provides information for supporting operations and decision making functions” Awad (1988) “..It [MIS] is a system using formalised procedures to provide management at all levels in all functions with appropriate information based on data from both internal and external sources, to enable them to make timely and effective decisions for planning, directing, and controlling the activities for which they are responsible..” Lucey (1997) “..Organized approach to the study of information needs of management at every level in making operational, tactical, and strategic decisions. Its objective is to design and implement man-machine procedures, processes, and routines that provide suitably detailed reports in an accurate, consistent, and timely manner..” www.Businessdictionary.com (2009)