September 2016 Volunteer Leaders' Call Kendel - 1 minutes Talking Points: -Good morning/afternoon/evening to each of you. -Thank you for joining today’s call! -All lines have been muted. -This call is being recorded. If you do not wish to be a part of a recorded call, please disconnect at this time. -During the call if you are having trouble accessing Lync or need to contact us privately, please email us as volunteerinfo@wellsfargo.com © 2016 Wells Fargo Bank, N.A. All rights reserved. For internal use.

Agenda Welcome Kendel Bryant Reminder: Call Purpose/Audience My Volunteer Time Updates Iain Hamp Reading First Kendel Bryant Volunteerism Calendar Kendel Bryant Six Months at a Glance Community Support Campaign Updates Melissa Buchanan Carrie Wolter, Team Member Philanthropy Safety While Volunteering Melissa Buchanan Q & A ALL Wrap-Up Kendel Bryant Program Reminders Kendel – 2 minutes Talking Points: Review agenda

Call Purpose/Audience To provide regular information updates on program and system enhancements. To respond to frequently asked questions. To provide a forum for sharing best practices and hear feedback and requests from you, the local market volunteer leaders. To connect you with key internal and external resources through the use of guest speakers. Audience Volunteer Leaders Community Affairs Officers/Managers Community Development Officers/Managers Kendel - 2 minutes

My Volunteer Time Updates Iain Hamp, Team Member Philanthropy Iain – 5 minutes

My Volunteer Time updates YTD 2016 Usage Update YTD as of Sept 2015 YTD as of Aug 2016 YTD as of Sept 2016 # of TM Volunteers 51,458 47,178 57,265 # of Hours Logged 1,014,589 852,419 1,081,997 Avg. Hours/Volunteer 19.72 18.07 18.89 % of System Users Based on Headcount 19.49% 17.87% 21.69% Shared Success Awards 25,399 26,696 30,527 (cont’d) Iain – 5 minutes

My Volunteer Time updates Training sessions Local Administrators Third Monday of the month 1 p.m. EST/ 10 a.m. PST For Training Information: Contact volunteerinfo@wellsfargo.com For My Volunteer Time Support: Contact wellsfargo-support@yourcause.com (cont’d) Iain – 5 minutes

Reading First 2016-2017 Kendel Bryant, Team Member Philanthropy Kendel – 5 minutes

Reading First 2016-2017 Purpose: To support early childhood literacy and increase team member volunteerism Wells Fargo has participated for 18 years, donating over 1 million books 6,300 total kits available 2,600 (Pre K - K) 3,100 (1st – 2nd) 600 (Spanish) Kits will be available for order Friday, September 23rd. Be sure to check Teamworks for the article at that time. More information, visit: Reading First Information (cont’d) Kendel – 5 minutes -Ask, how many chapters have actually implemented this program as part of your activities? -RF, FAQs How do I order kits? Do I have to order each kit individually? How do I log these hours in My Volunteer time? Can I order more than one ki

Reading First FAQs How do I order kits? Do I have to order each kit individually? How do I log these hours in My Volunteer time? Can I order more than one kit for classroom? Are the kits only available in English and Spanish and for PreK-2nd? Who do I send the partnership agreement to? Do I need to save my order confirmation? (cont’d) Kendel – 5 minutes -Ask, how many chapters have actually implemented this program as part of your yearly activities?

Volunteerism Calendar Kendel Bryant, Team Member Philanthropy Kendel – 5 minutes

Volunteerism Calendar September 2016 – November Month Opportunity Date September 2016 Community Support Campaign Sept 1st – 30th Monthly Volunteer Leaders’ Call Sept 21st 4p ET/1p PT Reading First Available beginning Sept 23rd (until supplies last) D&I Champion Nomination October 2016 Oct 19th 4p ET/1p PT Volunteer Chapter Steering Committee Reports due By Oct 31st November 2016 Volunteer Leave 2017 (Round one) Nov 1st – 30th Nov 16th 4p ET/1p PT End of Year, Record Your Hours Campaign Kick off: End of November (TBD) Cont’d Kendel – 5 minutes

Volunteerism Calendar December 2016 – February 2017 Month Opportunity Date December 2017 Volunteer Chapter Steering Committee Meeting (Presidents, Vice Presidents, Senior Advisors, Community Relations) Dec 8th Noon ET/ 9a PT Monthly Volunteer Leaders’ Call No Call January 2017 End of Year, Record Your Hours Campaign Continued thru beginning of Jan 2017 Jan 18th 4p ET/1p PT Volunteer of the Year Training and Kickoff Jan 11th 1p ET/ 10a PT Volunteer Applicants Notified (Round one) By Jan 31st February 2017 Volunteer Leave (Round two) Feb 1st – Feb 28th Feb 15th 4p ET/1p PT Cont’d Kendel – 5 minutes

Community Support Campaign Updates Melissa Buchanan, Team Member Philanthropy Carrie Wolter, Team Member Philanthropy Carrie – 5 minutes

Safety While Volunteering Melissa Buchanan, Team Member Philanthropy Melissa –5 minutes

Q & A What’s working, what’s not? Kendel – 5 minutes

Wrap up Kendel Bryant, Team Member Philanthropy Kendel – 5 minutes

Wrap Up Program Reminders Reading First Kits launch at the end of September (Check Teamworks for details at that time) Community Support Campaign: Going on now through September 30th Enterprise Diversity and Inclusion Champion Nominations: Accepted through September 30th Topic/Guest Speaker Requests Send suggestions to volunteerinfo@wellsfargo.com Today’s Meeting Materials Playback details and Deck (MVT – Programs Tab – Volunteer Leaders Link), available 24 hours after the call Upcoming Calls October MVL Call: Wednesday, Oct 19th 2016 4p EST/ 1p PST (cont’d) Kendel - 5 minutes