Presentation 2 Phil Madden EASPD Broad entitlement Referral Assessment Specific eligibility Design

Key components / systems Broad entitlement 1. Fair Access to Care Criteria *13 e.g UK Model - Critical - Substantial - Moderate - Low

Key components / systems Broad entitlement 2. Published Easy to Read information Various formats (web / paper) 3. Actively disseminated 4. Public locations + specific specialist organisations + help lines

Key components / systems Broad entitlement 5. Political influence – importance of networks 6. Clear decision making process 7. Published reasons – commmunity plans

Referral – Flexible - Responsive How can we - Positive help you? - Clear

One stop shop How can people be helped and guided? How to develop service user competence and confidence, so that they can be more informed and more assertive?

Assessment Person centred 1. Single Assessment programme *14 2. Involving those who know the person “Presenting needs should be explored and evaluated against risks to independence” “Individuals should be active partners in the assessment of need” “The focus should involve person centred discussions by competent professionals”

Assessment 3. Including needs of family carers – separate entitlement 4. Observation + evidence based 5. Assessment available to those being assessed - shared document - open to challenge

Key questions to ask during the assessment process - Likes / dislikes - Communication profile - Areas of life - Risk - Recording

Design of the personal plan 1. Blank paper 2. Person Centred Plan 3. Fitting the service to the person 4. Individual budget - as an approach, at least