ICT and E-Business Branch UNCTAD – United Nations Conference on Trade and Development Capacity Building Workshop on « Information Society Measurements: Household and Business Surveys » Ministry of Communications and Information Technology, Smart Village, Egypt, 20-21 June 2007 ICT sector surveys Dr. Susan Teltscher Chief, ICT Policy and Analysis Unit ICT and E-Business Branch, SITE UNCTAD

Why surveying the ICT sector? Main challenges Case study: Egypt This presentation Why surveying the ICT sector? Main challenges Case study: Egypt Joint UNCTAD-MCIT project Questionnaire content Selected outcome indicators

Why surveying the ICT sector? Contribution to economic development and growth (value added, employment) Contribution to ICT uptake (providing ICT products and services) Exports/imports of ICT goods and services New dynamic sectors: BPO, call/contact centers

Why surveying the ICT sector? Above-average growth rates: output, value added contribution, employment creation, foreign investment (FDI/M&A), trade Increase in developing countries – shifts from developed to developing countries (production, trade, FDI)

ICT sector employment Source: UNCTAD 2006

ICT sector value-added Source: UNCTAD 2006

Top 10 exporters of ICT goods (2005) Source: UNCTAD 2006

ICT goods exports - China Source: UNCTAD 2007

Exports of computer and information services: steep growth Computers and information services exports: steep growth Exports of computer and information services: steep growth Source: UNCTAD 2006 Source: UNCTAD (2006)

Export of computer and information services Share of developing countries rising Source: UNCTAD 2006

ICT sector survey – main challenges Need to capture the entire domestic market – sampling frame? Definitions and classifications - internationally comparable results? Questionnaire design and pilot testing – feasible? policy relevance? Data production and analysis – quality of data?

Case study: Egypt – main objectives Obtain detailed firm-level data on ICT industry to benchmark ICT sector performance against policy targets Identify the product portfolio of the ICT sector, imports and exports, key trading partners, workforce, key financial indicators, participation in public support programmes and barriers to growth

Case study: Egypt – collaboration UNCTAD MCIT Classifications Questionnaire design Identification of variables and outcome indicators Data analysis and dissemination (IER) MCIT Identification of companies Sampling frame Classification Pilot testing Data collection, editing, dissemination

Case study: Egypt – questionnaire content General information (12 variables) Workforce in Egypt (57) Use of ICT for business operations (43) Competitors (15) Access to finance, support programmes (4) Future Government priorities (19) Products and exports (84) Purchases and imports (81) Financial indicators (4)

Case study: Egypt – selected outcome indicators Gross value added of the ICT sector Contribution of ICT sector to GDP ICT sector workforce (total, share, composition) Product portfolio Growth in terms of revenue Value of total exports/imports Most important trading partners Share of outsourcing contracts

Case study: Egypt – selected outcome indicators ICT usage (Internet, Web, e-commerce) Labour productivity Obstacles to growth Share of foreign owned companies More advanced analysis: regressions, e.g. productivity and ICT usage

Case study: Egypt – collaboration UNCTAD MCIT Classifications Questionnaire design Identification of variables and outcome indicators Data analysis and dissemination (IER) MCIT Identification of companies Sampling frame Classification Pilot testing Data collection, editing, dissemination

Thank you http://measuring-ict.unctad.org susan.teltscher@unctad.org ICT and E-Business Branch UNCTAD – United Nations Conference on Trade and Development Thank you     http://measuring-ict.unctad.org susan.teltscher@unctad.org