Age management for sustainable development of organisations Agita Kalvina Consultant in General and HR Management Scientific Advisor for MSc in Human Resource Management, Professor, RISEBA EUPAN meeting, Riga June 12, 2015 A.Kalvina RISEBA 2018.09.21.

Pleased to meet you Scientific Advisor for MSc in Human Resource Management and Health Management, Professor, RISEBA University Chair of the Board and Consultant of Ltd. Smart Change Consult (General and HR Management consultancy) PhD student, Faculty of Public Administration and Economics, University of Latvia Consultancy work in the field of organisational development and change management, strategic planning, performance management and reward systems, competence models, performance assessment and leadership development 15 year experience in organizational change management and strategic human resource management Some of previous job experiences Senior Consultant at Ltd. Fontes Management Consultancy Director British Council Latvia, Regional Manager of HR Change Programme British Council Project and programme management of bilateral and EU programmes in the field of organizational strategic management and change 2

Warm up exercise Remember the time in your professional life when you were most successful, productive and motivated Where did this feeling come from?! A.Kalvina RISEBA 2018.09.21.

Empiric evidence from perspective of managers in Latvian Public administration ~ 1700 middle and senior managers said: The most important things for me feeling motivated: vision, clear and tangible goal, positive result of my work trust, autonomy from my management challenging and creative tasks involvement in important decision making opportunities to develop professionally and career wise fair feedback and appreciation A.Kalvina RISEBA 2018.09.21.

What do employees expect from their managers in turbulent times? ©Krauthammer International

Formula of high performance High performance = Skills, capabilities x Understanding of tasks x Motivation x Environment Mitchel 1982

Success storey of sustainable organisations Leadership Ability of managers to lead successfully strategic planning and change management process, communicate and provide feedback/praise Cascading of goals Cascading goals of organisation from the top to the bottom level, personal responsibility of managers in achieving results and set goals – link to performance agreements and pay Participation Employees engage and feel committed to setting and achievement of common goals of their team, structure or organisation

Development needs for managers Visioning, strategic planning and goal cascading Change management Proactive contribution to institutional decision making Process analyses and improvement, system creating and monitoring People skills Self awareness and self-development!!! A.Kalvina RISEBA 2018.09.21.

Is motivation aspects differ among age groups?! Pay and reward Work environment Clear vision and goals Opportunity to develop, career growth, learning Challenges and opportunity to share ideas Engagement Availability of new technologies Flexible working A.Kalvina RISEBA 2018.09.21.

Challenges to public administration environments Loyalty to company versus employer branding Regulated working time versus flexible working Process orientation versus result orientation Reward linked to time in service versus performance related pay Directive management versus engagement A.Kalvina RISEBA 2018.09.21.

Key benefits of age profiling Getting the best value from recruitment and staff development budgets by detecting negative trends caused by ageist practices – for example, low application rates and unsuccessful appointments in some age bands. Providing an early warning of potential knowledge or skills gaps – for example, retirement peaks in key areas. Supporting initiatives to reduce staff turnover by showing where staff need to be retained and low levels of job satisfaction – for example leaver ratios in different sections / roles across age bands. Encouraging workforce efficiency by comparing performance trends and identifying areas for further development – for example, greater participation in training. A.Kalvina RISEBA 2018.09.21.