Emergency Communications UI Developers– January 24, 2014 Emergency Communications

Introduction Josh Kaine Senior Application Developer, University Communications and Marketing Presentation Today Similar to a presentation in November for ITADmins Public Side of Emergency/Crisis Communications Systems, Servers, Process and Code 11/15/2013 Josh Kaine - University Communications and Marketing

Introduction (cont) Stakeholder Group Project Team Chris Pruess, ITS Dave Visin, Public Safety Steve Pradarelli, University Communications and Marketing Project Team Bill Bacher, ITS Hugh Brown, ITS Rick Porter, ITS 9/22/2018 Josh Kaine - University Communications and Marketing

Stages of Crisis Communication Initial alert Ongoing (in-crisis) updates Crisis event ended/resolved Follow up communications Return to regular business 9/22/2018 Josh Kaine - University Communications and Marketing

Business Needs Process and technology to support communications at each stage of a crisis event Ability for UI staff from multiple departments to assume the primary communications role at different points during a crisis event. There exists no vended solution that meets all these business needs, and so we’ve connected several systems together. 9/22/2018 Josh Kaine - University Communications and Marketing

Crisis Communication Tech Timeline 9/22/2018 Josh Kaine - University Communications and Marketing

Content Flow: Systems & Server map 9/22/2018 Josh Kaine - University Communications and Marketing

Emergency Info Site http://e.uiowa.edu/ http://emergency.uiowa.edu/ http://emergency.uiowa.edu/testing/ 9/22/2018 Josh Kaine - University Communications and Marketing

Developer Tech Drupal HTML 5 XML JSON(P) VCL (Varnish Control Layer) PHP, Apache, MySQL, Linux HTML 5 HTML, CSS, Javascript, JQuery XML Generic, RSS,CAP JSON(P) VCL (Varnish Control Layer) 9/22/2018 Josh Kaine - University Communications and Marketing

Drupal Produce HTML and Data Feeds Consume the RSS feed from BlackboardConnect CMS or Programming Framework? Other Peoples’ Code 9/22/2018 Josh Kaine - University Communications and Marketing

HTML5 HTML – Rendered by Drupal; usually very clean CSS – 90% of display customization is done here Javascript – JQuery fully integrated; very easy to add your own 9/22/2018 Josh Kaine - University Communications and Marketing

XML Drupal7 renders pretty decent XML; structure can be limited; XML is not always escaped correctly. RSS and CAP are specific XML formats; required some custom PHP coding to get rendered correctly XML is a mature standard. Consumption of XML, however, is still an evolving area. 9/22/2018 Josh Kaine - University Communications and Marketing

JSON(P) JSON: JavaScript Object Notation JSONP: JSON… with Padding Used to get around “Same Origin Policy”; basically a hack to allow sharing of data across domains Drupal produces pretty good JSON and JSONP; similar issues to XML with depth and consistent escaping of characters 9/22/2018 Josh Kaine - University Communications and Marketing

VCL (Varnish Control Layer) A custom “language” for defining Varnish caching behaviors More than an API; uses an XML-esque structure Enables very granular customization of HTTP header content in both directions– to the browser and to the server 9/22/2018 Josh Kaine - University Communications and Marketing

Consuming Notifications Hawk Alert RSS vs. Emergency Info feeds If you have a use-case for displaying emergency notifications, contact me directly Format agnostic: We’ll try to build a feed (push or pull) to meet your use-case needs 9/22/2018 Josh Kaine - University Communications and Marketing

Questions and Contact Questions? joshua-kaine@uiowa.edu 9/22/2018 Josh Kaine - University Communications and Marketing