ISU Overview of System Training

Agenda Foundations of Mapworks The Process Faculty/Staff Dashboard Searching for a Student Student Dashboard Survey Dashboard Navigation Search Functions Knowledge Base Hands-On Session: log in a faculty/staff user

Foundation of MapWorks

What is Mapworks? Mapworks is a research-based, comprehensive, student retention and success system. Mapworks leverages predictive analytics to identify at-risk students.

The 360° View

Mapworks Risk Indicator Rooted in research Over 40 predictive models 23 years of data Customized models 40 predictive models: No campus is alike – if our standard models do not fit the data a campus presents, we will create a new model.

Mapworks Empowers Campus Professionals Identify at-risk students early in the fall term to have the greatest impact on student success and retention. Intervene with at-risk students by minimizing the time required to diagnose problems and target relevant issues. Continuously evaluate the at-risk status of students throughout the year. Engage students through personalized feedback.

Mapworks Risk Indicator Performance Freshmen/First-Year 2013-2014 End of Fall Term Risk Fall-to-Spring Persistence 1-year Retention Fall Term GPA Spring Term GPA % of Students Green 93% 86% 3.02 2.98 72% Yellow 68% 2.42 2.41 19% Red 73% 52% 2.25 2.24 7% Red2 66% 51% 2.28 2.33 3% *Note that this is national data. Each institution’s data will vary.

The Process

Why it Works: The Mapworks Process

Faculty/ Staff Dashboard

Faculty / Staff Dashboard: Navigation Bar Has Logo Dashboard Reports Search My Account Help Pages Student Search (for an individual student)

Dashboard

Dashboard: Survey Quick view of surveys Across all survey cohorts Launch / close dates Response rates Sortable by Survey – all active survey cohorts will appear under 1 survey heading; this module will be updated with appropriate survey cohort and survey naming conventions

Dashboard: My Students All Students (per permissions) Risk Indicator distribution High Priority Students Students who are at high risk to leave and have not had contact logged in system

Dashboard: Top 5 Issues Mirror the Top 5 Issues section from Our Students report Survey & survey cohort specific Won’t post until a majority of data has been collected Populated after a survey closes for a survey cohort ; displays active academic year surveys / survey cohorts only; Survey with most recent close date is the default display with dropdown menu options to access other surveys/survey cohorts; Clicking on the issue will take you to a Search result (list of students to whom the issue applies) ;

Searching for a Student

Searching for a Student – Method 1 Search Box Method: Each Mapworks page will contain a Search Box in the upper right hand corner location for you to find a student at anytime Enter a student last name, first name, email or Mapworks ID and either click on the student in the list or hit enter and you will be taken to the student profile home page

Searching for a Student – Method 2 Dashboard Method: Clicking the Student Name will take you to the Student Profile Home Page ***Clicking on the Red Students will give you a list of students that you can now navigate to their student profile page by clicking on the students name in Blue.

Student Profile Home Page *To access the Survey Specific Information – Navigate to the Survey Dashboard Tab located under the Activity Modules

Student Dashboard

Student Profile: Overview Basic info Risk Indicators Overall Risk Intent to Leave Dates Risk updated Last viewed

Student Profile: Overview Colored Circle = Risk level Green Yellow Red Red2 Colored Door = Intent to leave Green = low intent to leave Yellow = medium intent to leave Red = high intent to leave Gray = not indicated (likely haven’t taken survey)

Student Profile Talking Points Activity Stream Survey Dashboard Note to trainer: Groups, Lists, and Campus Connections tabs are not current – hardcoded data that will be updated in a future release.

Student Profile: Talking Points Adds any time relevant data becomes available Offered in reverse chronological order Based on a mix of: Standard Profile Item(s) Survey Response(s) Academic Updates Summary of Strengths & Weaknesses

Student Profile: Talking Points Explain the dates associated with talking points  dates are date the information became available Animations for “Show ALL WEAKNESSES at once” & “Show ALL STRENGTHS at once”

Student Profile: Activity Stream Reverse chronological listing of Notes, Contacts, Referrals, and Appointments

Student Profile: Activity Stream Activity Modules Contacts REFERRAL: If the referral has been assigned to you, you will see the yellow box. Yellow box remains until you click into the referral – once you have viewed the referral once, the yellow box will disappear. APPOINTMENT: If you have a scheduled appointment with the individual student, you will see the yellow box until the appointment takes place. Numbers for users on the Activity counts may not be the same. Depending on how many have been “playing” in the training site

Student Profile: Survey Dashboard Success Markers Survey responses Factors Institution specific questions (ISQ) Compare between multiple surveys Download PDF report(s)

Student Profile: Survey Dashboard Includes: Intent to Leave indicator Success Markers Comparison between surveys

Student Profile: Survey Dashboard Includes Individual responses Comparison between surveys Changes to survey response displays: survey indicator

Survey Dashboard

Survey Dashboard Tab ***The Survey Dashboard Tab contains a history of all completed student surveys. The surveys are listed in chronological order starting with the most recently taken.

Accessing Survey Results *click on the survey name to access the survey results ***The Survey Dashboard Tab contains a history of all completed student surveys. The surveys are listed in chronological order starting with the most recently taken.

Survey Results Page *Click on the Sub-Category under each Success Marker to access answers to individual questions

Student Report

Accessing the Student Report *Click on the download student report to access the student specific report

Using the Student Report

Using the Student Report

Using the Student Report

Using the Student Report

Search functions

Search Types Custom Search: select attributes to create custom table. Saved Searches: ability to save a custom search. Shared Searches: the shared parameters of a search.

Custom Search Select attributes to start a new search. Attributes: Activities Risk level Intent to leave Groups Profile Courses Groups – must be connected to the Group to be able to search by it

Custom Search Results are a product of: Intersection between panels and unions within a single panel. Example: Basketball team group AND Red OR Red2 risk indicator Example: First generation college students AND gender female OR gender other AND major psychology OR major sociology

Mapworks Knowledge base

Accessing the Knowledge Base

Using the Knowledge Base User Resources Best place for info ISU does not use all functions Can always call/email implementation team

Mapworks Let’s Log In

Logging into Training Site – North State University http://mapworks-training.skyfactor.com Log in as Chris Coordinator Username: chris.coordinator@(insert campus-specific extension) Password: (insert campus-specific password)

Case Study #1: Robert Latham Robert Latham Student ID: 20162698N What are Robert’s Top Three concerns based on his most recent survey? What are Robert’s Top Four concerns regarding Advanced Academic Behaviors?

Case Study #2: Thomas Liggins Thomas Liggins Student ID: 20162723N Did Thomas’s Financial Means improve, worsen or stay the same between the Transition One and Transition Two surveys?

Case Study #3: Paul Burnham Paul Burnham Student ID: 20162714N Academically how has Paul improved or declined over time given his survey results?

Case Study #4: Christian Hill Christian Hill Student ID: 20162641N How did Christian’s On-Campus Living situation change between the two surveys?

Case Study #5: Gretchen Arrowood Gretchen Arrowood Student ID: 20162692N Academically Speaking, where has Gretchen shown the most improvement? Did Gretchen’s Commitment to the Institution improve, worsen or stay the same between the two surveys?

Contact Information for Implementation Team: Chelsey Knoespel – cgates@iastate.edu Kurt Earnest – kearnest@iastate.edu Joel Hochstein – joelh@iastate.edu