Jong Yul Kim, Wonsang Song, and Henning Schulzrinne NG9-1-1 Prototype Demo Jong Yul Kim, Wonsang Song, and Henning Schulzrinne

Overview Prototype Architecture and Components Demonstration of Features Demo 1 : Location determination Demo 2 : Call Routing Demo 3 : Multimedia and Mapping Demo 4 : Inviting third party Demo 5: Fully Mute / Partially Mute Demo 6 : Callback Demo 7 : Logging Demo 8 : Queue Demo 9 : Overload Control

Prototype Architecture

SIPc, a multi-function SIP UA Function (caller side) Identifies and initiates emergency call Determines location from various sources Function (calltaker side) Interfaces with location mapping software Shows calltaker status, responder list, incident type Implementation Tcl/Tk based User Interface and SIP stack External programs for audio, video, application sharing, stun, etc.

Location Information Sources Function Provides location information to SIPc Implementation GPS : USB device and NMEA 0183 parser Location Information Server built using Apache, MySQL, and PHP

LoST Cluster Function Implementation Translates (Location, Service) to a PSAP URL and emergency dial string Verifies civic address Implementation PostgreSQL with PostGIS extension as a Database US county boundary polygons to simulate geo PSAP boundary Sample MSAG data for civic PSAP boundary Tomcat + Axis for Web Service MSAG data is for Texas Harrison County.

sipd, a SIP proxy and registrar Function Routes call to destination Resolves SIP URL to a reachable address Invokes sip-cgi for in-network special services Implementation CINEMA (Columbia InterNet Extensible Multimedia Architecture) sip-cgi is perl-based

psapd, a back-to-back SIP UA Function Facilitates multi-party conference setup Distributes incoming call to call takers Logs call details Implementation CINEMA C++ library (libsipapi) Call distribution logic is written in Tcl

psapd handles an incoming call All signals go through psapd psapd controls conference instances through MSCML Media is directed to conference server

Conference Server Function Implementation Mixes and records audio Distributes video Call Queuing Interactive Voice Response Implementation sipconf from CINEMA Snowshore IP Media Server from Cantata Technology

Location Mapping Software Function Plots caller’s location and other information on a local map Shows nearby responders on map Implementation Geolynx Mapping System from GeoComm Google Maps

Emergency Call Flow LoST Cluster INVITE call taker From: caller Location + Service Identifier (2) (3) PSAP URL + emergency dial-string (1) Location LoST Cluster INVITE call taker From: caller <Location> (7) INVITE PSAP URL To: urn:service:sos <Location> (6) (4) dial emergency dial-string or push emergency button INVITE PSAP URL To: urn:service:sos <Location> (5) SOS caller SIP proxy Media Stream call taker Media Stream

Demo 1 : Location Determination DHCP CDP SkyHook

DHCP for Location Mainly for stationary users We modified ISC’s dhcpd to generate location information Use MAC address to get location information DHCP Server or request response DHCPINFORM [MAC=00:11:20:9d:a0:03] DHCPACK [option=0:US:1:NY:2:NEW YORK: 3:NEW YORK:6:AMSTERDAM:19:1214]

CDP for Location Mainly for stationary and nomadic users Cisco Discovery Protocol (Layer2) Cisco switches broadcast switch/port ID periodically. A Switch covers a floor, a port leads to a jack in a room -> room-level accuracy

SkyHook for Location Mainly for nomadic, mobile users Wireless device receives signals from Wi-Fi sites in range Skyhook compares signals to its database of geographically known locations Location data is used to direct safety services Taken from http://www.skyhookwireless.com

Demo 2 : LoST http://honamsun.cs.columbia.edu:8080/index.jsp

Demo 3 : Multimedia and Mapping

Demo 4 : Inviting third party

Demo 5 : Fully / Partially Mute

Demo 6 : Callback

Demo 7 : Logging http://ng911serv.cs.columbia.edu/psap/

Demo 8 : Automatic Call Distribution Based on availability of call taker Language-based distribution Queue Auto-Response based on time and location of new incoming call

Demo 9 : Overflow Control NOTIFY SUBSCRIBE INVITE REDIRECT INVITE

Demo 9 : Overflow Control NOTIFY SUBSCRIBE INVITE INVITE

Future Work Implement additional Features Auto-Response based on time and location of incoming call Video Push to caller (e.g. CPR how-to) Measuring and reducing latency

More Information A VoIP Emergency Services Architecture and Prototype Matthew Mintz-Habib, Anshuman Rawat, Henning Schulzrinne, and Xiaotao Wu ICCCN 2005, Oct. 2005 An Enhanced VoIP Emergency Services Prototype Jong Yul Kim, Wonsang Song, and Henning Schulzrinne ISCRAM 2006, May 2006 More information available on http://ng911.tamu.edu