KM Expo – Social Media 101

Social Learning & Working Smarter Through Social Media Please go to this web site and follow instructions. workshop-social-media-101

What I Do Through my company, Social Media Tools for Work and Learning, I help organizations and staff improve how they learn socially, collaborate and assume leadership through social media. Through my seminars, I provide employees with the tools and understanding to implement an efficient social media program that helps individuals and the organization achieve: Improved performance and financial results; Stronger relationships inside and outside the organization; Increased innovation and collaboration; Dynamic community participation and networks.

Goals How Social Media Enables - 1. Working Smarter Culture 2. Collaboration and Social Learning

Staff peer work; Team work & performance; Staff performance; Supervision; Professional development; Program collaboration; Partner collaboration; Relationships in and outside the organization; Research/knowledge exchange; Client work (online communications etc); Client access to services; Marketing/Membership/Funding; Working Smarter (Learning) Culture; Governance (policy, guidelines, training & support; Web site performance

Why Does this Matter & Whats In It For Me

Social Media Revolution Video (Refreshed)

Social Media Groundswell

Definitions Knowledge: the capacity for effective action. Know how is the only aspect of knowledge that really matters in life. Practitioner: someone who is accountable for producing results. Peter Senge Social Learning: participating with others to make sense out of new ideas; Social Media: technology used to engage 3 or more people; Marcia Conner

Some Tool Boxes Jane Hart - Top 100 Tools for Learning 2010Tools for Learning 100 Examples of Using Social Media in LearningUsing Social Media Marcia Conner on Transforming Organizations through Social Media & Social LearningTransforming Organizations Jane Hart – Social Learning Examples in the WorkplaceSocial Learning Examples

New Challenges for Non Profits Information overload So many tools, where to start? New learning & practices required No plan/policy for social learning & social media Understanding the social media culture shift Converging Forces: connections, tools, expectations

Work is in a state of transformation Three Converging Workforce Trends: Source: The New Social Learning – Bingham and Conner 2010 Expanding opportunities for personal connection; Emerging expectations from shifting workforce demographics; Work - place Increasing reach of customized technology.

New Challenges

Work Performance Challenges for Nonprofits (that social learning practices & media could address)

Social Non Profit/Business Social Learning Collaborative Work Leadership Framework Working Smarter Culture

Social Media + Social Learning Social Media is technology used to engage 3 or more people; Social Learning is participating with others to make sense out of new ideas; Whats new is how powerfully they work together;

Work has Changed Kelsey Ruger

Work has Changed

Example - Twitter

Informal Learning

Social & Network Learning

Examples

Collaborative Map

Community of Practice

Engaging Visitors - Social Causes

Multi Agency Collaboration Wiki

Sharing and Collaborating with Open Atrium

The Worlds Largest Suggestion Box

Sharing and Collaborating with Google Docs

Next Steps

Authors whose work was used in this slide presentation include: Internet Time Alliance Harold Jarche Jay Cross Jane Hart Eric Qualman Marcia Conner Beth Kanter And Many More

Brent MacKinnon