RESOLVING DIFFERENCES Made for you CONFLICTS It may be defined as a disagreement or struggle between people with opposing needs, ideas, beliefs, values,

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Presentation transcript:

RESOLVING DIFFERENCES Made for you

CONFLICTS It may be defined as a disagreement or struggle between people with opposing needs, ideas, beliefs, values, or goals It may be defined as a disagreement or struggle between people with opposing needs, ideas, beliefs, values, or goals

NEGOTIATION Is a problem-solving process in which 2 or more people voluntarily discuss their differences and attempts to reach a joint decision on their common concerns.it is one of the most common approaches used to make decisions and manage disputes Is a problem-solving process in which 2 or more people voluntarily discuss their differences and attempts to reach a joint decision on their common concerns.it is one of the most common approaches used to make decisions and manage disputes

DIFFERENT TYPES OF CONFLICT

THE TURTLE: AVOIDANCE Advantages: the strength of the style Is that this person can easily look past conflicts and realizes most conflicts solve themselves. They are calm on the outside and help de-escalate emotions in conflicts Advantages: the strength of the style Is that this person can easily look past conflicts and realizes most conflicts solve themselves. They are calm on the outside and help de-escalate emotions in conflicts Disadvantages: the problem with this style is that turtle people tend to deny and avoid conflict altogether. A conflict can get worse if it is not addressed Disadvantages: the problem with this style is that turtle people tend to deny and avoid conflict altogether. A conflict can get worse if it is not addressed

THE TEDDY BEAR: ACCOMODATION The strength of this style is how likeable and lovable this person is in most situations. How could you be mad at a teddy bear? They want and need harmony. They will accept blame just to bring peace to angry situations The strength of this style is how likeable and lovable this person is in most situations. How could you be mad at a teddy bear? They want and need harmony. They will accept blame just to bring peace to angry situations The problem is that the teddy bear may be taken advantage of. They want to be loved by everyone The problem is that the teddy bear may be taken advantage of. They want to be loved by everyone

THE SHARK: COMPETION The strength of this style is the ability to be strong, courageous and bring conflict out in the open quickly and he/she will stand up for her friends and confront bullies The strength of this style is the ability to be strong, courageous and bring conflict out in the open quickly and he/she will stand up for her friends and confront bullies The problem is that a shark person can be too pushy and can hurt peoples feelings The problem is that a shark person can be too pushy and can hurt peoples feelings

THE FOX: COMPROMISE The strength of this fox is communication and a willingness to find compromises and agreements. often the fox can find intelligent solutions The strength of this fox is communication and a willingness to find compromises and agreements. often the fox can find intelligent solutions However a fox may try to deceive people by making them believe things that are not true. People may feel cheated by the fox or ‘outfoxed’ However a fox may try to deceive people by making them believe things that are not true. People may feel cheated by the fox or ‘outfoxed’

THE OWL: COLLABORATION The strength of this style is honesty. Owls can build trust and strong relationships. They have an open mind for relastic solutions so that everyone wins The strength of this style is honesty. Owls can build trust and strong relationships. They have an open mind for relastic solutions so that everyone wins The problem is that owls must have 2 willing people in order to work together. In some cases conflicts requires solution and this style may take too long The problem is that owls must have 2 willing people in order to work together. In some cases conflicts requires solution and this style may take too long