Attitude, Behavior and Basic Concept for PRO Abdur Rahman (Milon) Executive (Brand & Marketing) Bangladesh Eye Hospital & institute.

To be a perfect PRO  Known Properly About BEH  Be Pro-Active & Confidence  Smart Presentation / Vocal  Smiling Face  Fresh Mouth  Don’t Excitement

 Provide Right Information  Eye Contact  Manners (Patient and Colleague)  Energetic  Well Get-up To be a perfect PRO

There are some required qualities to be a successful PRO  Belief in Hospital, Doctor and Service.  Honesty (100%)  Regularity in Hospital  Broad Minded  Responsibility  Truthfulness *

 Unity  Discipline  Help Your Colleague *  Remove Ego Problem  Don't Cultural Segment  And finally less waiting time for patient

Hot Speech Motivation Soft/Cool speech Confusion, Question,Problem, Frustration Solution,Positive answer, Inspiration,

Secret of success Success =(knowledge + Skill) Attitude

Calculation ABCDEFGHIJKLM NOPQRSTUVWXYZ

KNOWLEDGE =96 SKILL =63 ATTITUDE =100

Success =(knowledge + Skill) Attitude Success = ( ) x 0 Success = 0

Definition of success  S= Strict to your mission  U= Use your talent  C= Communication  C= Confidence  E= Eliminate the Critical issues  S= Self Development  S= Service

Duplication Topic Importance of Eye Basic information of Eye & BEH Why BEH ? Counseling Share your job information to your friends, Family, Relative

Work Cycle BEH Work Action with unskilled Failure FrustrationInactive FI Then HRD

Think yourself a blank glass

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Abdur Rahman (Milon) Executive (Brand & Marketing) Get in touch at