Office Administration

Office Administration Section – A Answer any 10 questions 10 X 2 = What is an office? 2. What do you mean by paperless office? 3. What is office administration?

4. What do you understand by space management? 5. Write a short note on landscape office 6. Narrate a few lines on office environment. 7. What is meant by office system? 8. What is decentralized filing? 9. Give a short note on Indexing? 10. What is an inward mail?

11. What do you mean by précis writing? 12. Write a short note on office report 13. Explain: Job evaluation 14. What is meant by work measurement 15. What is work simplification?

Section – B Answer any Five Questions 5 x 6 = a) What are the responsibilities of an Administrative office manager? (Or) b) Define ‘delegation’ in what circumstances and to what limit can it be applied? 17. a) What are the different types of furniture used in a modern office? Explain the principles governing the selection of proper furniture. (Or) b) Describe the importance of proper lighting and ventilation from the point of view of efficiency of office work

18. a) What do you understand by flow of work? What are the common difficulties in getting the ideal flow of work? (Or) b) Explain the characteristics of good filing 19. a) What are the common barriers to communication? How do you overcome them? (Or) b) What are the characteristics of a good system of internal communication? 20. a) Explain the responsibilities of an office supervisor? (Or) b) Briefly explain the methods used for work measurement?

Section – C Answer any Two Questions 2 x 15 = “The office is to business what the mainspring is to watch”. – In the light of this statement discuss the various activities performed by a modern office 22. Discuss the importance of office layout. What factors would you take into account while laying out an office? 23. What are the essentials of a sound system of stationery control? 24. Describe the procedure for maintaining incoming and outgoing mail of an office.

25. What are the objectives of carrying out a work simplification programme? What benefits are likely to accrue if such a programme is carried out?