Version 0.1Assessment Method Overview - 1 Process Assessment Method An objective model-independent method to assess the capability of an organization to meet the process goals

Version 0.1Assessment Method Overview - 2 Assessment Method  Assessment Stages  Key Players  Initiation  Preparation  Assessment  Analysis and Reporting  Closure

Version 0.1Assessment Method Overview - 3 Assessment Stages Initiation Preparation Assessment Analysis and Reporting Closure

Version 0.1Assessment Method Overview - 4 The Key Players Sponsor initiates assessment Assessors collect and rate data Lead Assessor manages team and assures quality Goal Ratings Process ratings Maturity Level Further Analysis & Action Planning

Version 0.1Assessment Method Overview - 5 Initiation (stage 1) Tasks Define the inputs identify the assessment purpose select the assessment model define goals for the assessment identify the business drivers identify constraints document assumptions identify additional information gathering requirements identify feedback and output requirements complete the assessment brief Sanction the business case costs and benefits decision to proceed Select the Resources select Lead Assessor Outputs assessment purpose constraints assessment goals confidentiality agreements quality measures to be collected

Version 0.1Assessment Method Overview - 6 Preparation (stage 2) Tasks Determine Scope select processes to assess determine the context determine sample size select instances document review select participants determine targets (capability levels) Plan Assessment select assessment team assessment team roles estimating resources determine control mechanisms completing the assessment plan Prepare Personnel prepare assessment team prepare organizational unit Outputs assessment scope requirements of a conformant assessment organizational units to be assessed confidentiality arrangements assessment plan and schedule participant feedback requirements

Version 0.1Assessment Method Overview - 7 Assessment (stage 3) Tasks Gather Information conduct interviews study documentation document findings Assess Capability consolidate the findings rate the goals rate the process feedback initial conclusions determine the Organizational Unit’s Capability Level Reach Consensus on ALL ratings! Conduct according assessment plan adapt plan for changes and feedback data collection by interview or document data review for process ratings assessors agree on ratings before submitting them to the Lead Assessor Types measurement only (no analysis) Findings & Recommendations Findings & Action Planning

Version 0.1Assessment Method Overview - 8 Analysis & Reporting (stage 4) Tasks Analyse Findings Disseminate Findings Identify Action Plan issue Final Report Strengths & Weaknesses Gap Analysis Identify Improvement Opportunities semi-formal interactive feedback session prioritise improvements according impact & effort against business drivers Cost/benefit Analysis Schedule of improvement roll-out management findings & recommendations summary assessment process & key players results compared with targets detailed process findings

Version 0.1Assessment Method Overview - 9 Closure (stage 5) Tasks Post-Assessment Review results of the analysis of the participants feedback forms the assessments’ achievements against its goals the overall level of confidence in the assessments results any problems the assessors experienced during the assessment including problems with the use of the method the successes achieved the techniques used during the assessment the organizational unit and the Sponsor's response to the results Lead Assessor ensures that the Assessment Conformance Checklist is complete and signed-off.