How to Deal with Difficult People Training

Slides:



Advertisements
Similar presentations
Parent Engagement and IEP Meetings HPEC Principals and Superintendent Meeting June 15, 2011.
Advertisements

How to Communicate with Difficult People
A Framework for Ethical Decision Making
DEALING WITH DIFFICULT PEOPLE. By Peter Isoe Have you been Hurt, Betrayed, Degraded, Stepped On, Belittled, Snipped, Lied On-----?
Spirit Led Family Groups (DEALING WITH DIFFICULT PEOPLE) Bangkok Christian Church Leadership Training Class 1 Romans 12 Author: Dr. Rick Brinkman Cesar.
C N H | K E Y C L U B CNH | Created CNH Administration California-Nevada-Hawaii District August 2013 Presented by Victoria Lai, Governor Lisa Lotito-Byers,
An Introduction To Public Speaking
WORKER SAFETY.
Make School Work for You!
Overcoming Job Loss presents:
PATH Project Region 6 Coordinator
Big Data For Project & Program Managers
Critical Path Method (CPM) Training
Engineering Project Management Training
Leadership & Management Development
Mistake Proofing Training - Poka Yoke
Success Within Conflict Training For Women Leaders
Strategic Planning & Management Training
Strategic Change Management Training
Systems Engineering Project Management
Product Management Bootcamp Training
Effective Team Communication Workshop Training
Negotiation Skills Training For Women
Negotiation Training Effective Negotiation Skills Workshop
STRATEGIC Leadership Training
Leading High Performance Teams Training
Engineering Creativity Workshop
Look Ahead Schedule Training 2 Days Course From Tonex
Mergers & Acquisition Training
Systems Thinking Training Course from Tonex Training
Operations Management Training Bootcamp
Patent Law Training for Engineers
Professional Assertiveness and Confidence Development
Offshore Wind Farm Training.
Controller Area Network (CAN) Training
Internet of Things ( IoT ) Training
Machine Learning Training
PMI Certification Preparation Training Boot Camp
Executive Development Training Bootcamp
Leadership Training For Women
How To Become A Powerful Presenter
Contract Writing Training
Organizational Development (OD) Fundamentals Training
Performance Management Training
Offshore Wind Farm Training
Portfolio Management Fundamentals Training
Principles of Organization Management Training
Product Management Training
Power and Energy An Introduction to Electric Regulatory NERC,FERC,CARB CAISO,CEC & DoE
GSM & GPRS Security Training
5G Security Training
Project Management Essentials Training
Threat Simulation & Modeling Training
Tactical Targeting Network Technology (TTNT) Classes
TTNT Training Program
Electricity Distribution Network Design Training & Courses
Mobile Networks Power Systems Training & Courses
Introduction To Power System Operation Training
Fundamentals of Synchronous Machines Training
Reactive Power Compensation And Voltage Control Training
Wholesale Electricity Marketing & Trading Fundamentals
MIL-1553 Training and MIL-STD-1553 Training
Software Testing
UAF (Unified Architecture Framework) Training
UAF Training, Hands-on Project Based Unified Architecture Framework (UAF) Crash Course
UAF Seminar
Ideas For Building a Winning, High Performance Facility
EMBRACING change V. Vanessa Williams.
What is a Learning Objective? Why should we use learning objectives?
Ethical Decision Making
Presentation transcript:

Call Us Today: TAKE THIS COURSE Since 1993, Tonex has specialized in providing industry-leading training, courses, seminars, workshops, and consulting services. Fortune 500 companies certified. How To Deal With Difficult People Training 2 Day Course

Since 1993, Tonex has specialized in providing industry-leading training, courses, seminars, workshops, and consulting services. Why Tonex ? --Presenting highly customized learning solutions is what we do. For over 30 years TONEX has worked with organizations in improving their understanding and capabilities in topics often with new development, design, optimization, regulations and compliances that, frankly, can be difficult to comprehend. --Ratings tabulated from student feedback post-course evaluations show an amazing 98 percent satisfaction score. --Reasonably priced classes taught by the best trainers is the reason all kinds of organizations from Fortune 500 companies to government’s most important agencies return for updates in courses and hands-on workshops

TAKE THIS COURSE Audience: 2 Day Course designed for : Leaders Managers Partners Teachers Parents And all the individuals who are having a hard time dealing with difficult people at work, school, home, or among friends. Price: $1, Length: 2 Days How to Deal with Difficult People Training

TAKE THIS COURSE How to deal with difficult people training course covers the procedures and strategies you can use at the working environment or in the public arena to coexist with the people whom you can't stand and are genuine agony to work with. This course will enable you to translate the difficult people, impact them, and make them work for you without them seeing it. The how to deal with difficult people course helps you determine major areas that you should focus on to solve your people issues. In order to reach that goal, we will introduce you to the most common unwanted types of behavior and the roots to these behaviors and then will help you develop an understanding of why people really apply those types of behavior. How to Deal with Difficult People Training

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training The how to deal with difficult people course causes you decide significant zones that you should center around to tackle your people issues. Keeping in mind the end goal to achieve that objective, we will acquaint you with the most well-known undesirable sorts of conduct and the roots to these practices and afterward will enable you to build up a comprehension of why people truly apply those kinds of conduct. When you know the roots and the reasons why people are being difficult, you can explain them and impact them and therefore inspire them to work with or for you. Legitimate correspondence is the initial move towards difficult people. Like everything else, correspondence is an aptitude, which you have to learn on the off chance that you need to survive difficult people. How to deal with people course causes you enhance your communicational aptitudes. To start with, you need to figure out how to listen effectively to have the capacity to achieve a profound comprehension.

TAKE THIS COURSE How to Deal with Difficult People Training As much as listening is essential, talking successfully is as basic. You have to talk in an approach to be understood. How to deal with difficult people course instructs you to listen effectively and talk viably. When you grow such significant aptitudes as a correspondence propensity, you will have the capacity to assume control over the difficult circumstances and subsequently get difficult people with difficult practices under your control. To entirety up, in how to deal with difficult people course, we will enable you to distinguish most regular difficult practices and after that show you the best strategies and procedures to deal with every one of these practices.

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Training Objectives: Upon completion of how to deal with difficult people course, the attendees will be able to: Recognize difficult behaviors Identify the roots of the unwanted behaviors Decode difficult people Improve their listening skills to reach a deep understanding Improve their speaking skills to be understood Communicate properly and effectively with difficult people Use techniques and solutions suitable for each unwanted behavior Not let difficult people or unwanted behaviors control the situations Take control of the situation and get difficult people work for/with them

TAKE THIS COURSE How to Deal with Difficult People Training Training Outlines: How to deal with difficult people course consists of the following lessons, which can be revised and tailored to the client’s need: Overview of how to deal with difficult people Realize four intents Communicational Skills Win the Sherman Tank Beat the Sniper Deal with the “know-it-all” Control the Exploder Deal with the super agreeable Neutralize the negativist Bring on Board the Indecisive, the Ditherer, the hesitant Deal with the Complainer

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Overview of how to deal with difficult people: Definition of difficult people Recognize the most unwanted behaviors Identify the roots to these behaviors Realize four intents: Get it done Get it right Get along Get appreciated Understand the threatened intent Reduce the differences

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Communicational Skills: True Listening and Effective Speaking True listening Listen to understand Reach a deeper understanding Effective speaking Speak to be understood

TAKE THIS COURSE How to Deal with Difficult People Training Win the Sherman Tank: Stand up for yourself Use names Backpedal Aim the point and shoot Let them have the last word

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Beat the Sniper: Silence, calm down, backtrack Expose the hidden attackers Use the battlefield strategy Deal with the “know-it-all”: Backtrack and appreciate them a little Ask for clarification Explain the facts and documents Save the embarrassment Give them credit when they deserve it

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Control the Exploder: Use names Show mercy Avoid fueling the explosion Deal with the super agreeable: Make them feel safe Appreciate their commitment Keep them in the friends circle

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Neutralize the negativist: Don’t try to convince Use them wisely Don’t push Appreciate them Bring on Board the Indecisive, the Ditherer, the hesitant: Take your time and be patient Ask smart questions Be humorous Walk in their shoes Make them aware of their behavior influence

Learn How To Deal With Difficult People TAKE THIS COURSE 2 Day Course How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training Deal with the Complainer: Look for the major complaints Lead the conversation Involve them in searching for solutions Shut them down in case of repeating the behavior

TAKE THIS COURSE Learn How To Deal With Difficult People 2 Day Course TAKE THIS COURSE How to Deal with Difficult People Training

TAKE THIS COURSE How to Deal with Difficult People Training

Contact Tonex Training Expert Dallas, TX: 1400 Preston Rd., Suite 400 Plano, Texas Tel: Washington, DC: 1025 Connecticut Ave, NW Suite 1000 Washington, DC Tel: International: Fax: Visit Tonex website