6 Practices in Outsourced Testing From QA Expert

Once we conducted an interview with Alexander Raysky -- the thoughts of QA section of testingxperts Software Company, we received more info from our customers, partners and potential clients. And again, we addressed our QA team lead requesting him to give an insight in to the peculiarities of outsourced testing process.outsourced testing Here's just a brand new interview which sheds light onto the particulars of our QA team's work with clients. Additionally you will find information on the kinds of coverage, the many widely used and perhaps not very popular kinds of testing, as well as the promises maintained by the QA team. -- What types of test reporting exist? Theoretically, there are two different types of the reporting -- interim reports on product quality and final reports. Also, they may be divided based upon the individual for whom such document is made: customer, project manager or technical test manager.

How vital it is for the customer that the outsourced testers should have experience of teamwork in one project? Yup, it is vital both for the client and for us. We are sure that the previous connection with team work makes the task on a brand new job as effective as you can. For the new employees who had no possibility to work with other QAs of our department, we arrange mutual activities, such as holding seminars, training novices along with other activities that would finally influence the team work as a complete.

How Communication Is Done With The Customer During Work? Everything is dependent upon the client, how he would want it to be. There can be various methods of communicating. From the most exceptional cases once the customer expects an entirely researched product to daily Skype calls and steady coverage what each QA pro did during your day.

How important is usability testing and how often is it ordered by clients? It is very important, if we speak about any internet service or eshop, v-card site or, in general, any product which should bring in clients and retain them, prove to be convenient, simple and easy in use. When we speak about custom services and products tailored to the demands of this purchaser, here usability may be less important than customer's customs in the use of interface.

How Often Do You Use Testing With A Focus Group? This is an extremely costly sort of testing which means you've got to call for different people and make the time to complete prepare the analysis. In comparison to different types of analyzing it is applied rather infrequently.

Do You Test Out A Product Without Any Specifications? How Would You Do That? Yes, such testing is called research testing. Needless to say, it's actually a rare thing which we receive a job with zero requirements documentation. At least, we have a vision how the program should work. We utilize our default cheat lists describing each element, functionality and all possible options of analyzing. In addition, we work with a group of test cases for outsource testing.

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