The Art of Collaboration in Unsaleables Management Gene Schachte Sr. Manager, Reverse Logistics

For the Next Hour: Maintain Support Market Your Results Expectations Approach Scope Why Collaborate Define Collaboration

SUCCESS !! What is Collaboration? Collaboration is: Cross Functional Ownership and Accountability Working toward a common goal Sharing resources, ideas, and results Enhanced partnerships SUCCESS !!

Why Collaborate

Does Collaboration Work Unsaleables as a % of Sales for the past 5 years YES

Scope At a minimum, who should be included in collaboration? Internal Resources Sales/Brokers Marketing Packaging Logistics Finance Customer Service Manufacturing Planning Procurement External Customers Procurement Category Management Logistics Reclamation Group Store Operations

Approach Collaboration is an on-going process built from the ground up. Review Results Future Planning Follow-Up Design Define Success Implement Execute Full Disclosure Limitations Agree to Disagree Ground Rules Trust Open Minded Engage

What Should I Expect? Initially Long Term

Marketing Your Results The Program will not work if you do not communicate your results. Communication: Incents the team Celebrates achievement Garners support for the future Stimulates thought Formalizes partnerships

Sustainability Maintaining Support The to any collaboration program is: Sustainability

Results!! Maintaining Support Solid Reporting Frequent Updates Sustainable improvements and Results!!

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