Achieve Institutional Excellence TCS iON Digital Campus Achieve Institutional Excellence Sept 2018

Integrated ERP to achieve institutional excellence

Administration Platform Learning 1,073,883 1,64,004 2,53,282 4,16,565 Digital Campus Institutional Excellence 1,073,883 Students on the platform 1,64,004 Active unique users on mobile 2,53,282 Admission applications 4,16,565 Salary payslips generated 16,57,660 No of reports delivered 96,066* Unique students logged 142 Total no. of institutions 78,352 No. of employees 50 Avg. no. of new features in product release 2,02,700 Online workflow based approvals Administration Platform 5,82,688 Fee receipts generated 8.48 Mn Student letters issued Learning 53.6 Mn* Attendance transactions 2.26 Mn Report cards generated 16.4 Mn* Feedback responses *Data from 1st to 30th June 2018

Key Challenges What is the challenge? Implications Impact Stakeholder Communication Advance academic performance Uniform & standardized processes Informed decision making Process Efficiency * According to TCS internal estimates Highly disorganized Institute-student and Institute-faculty interaction What is the challenge? Implications Impact Process suffers from communication gap more than 70%* of the time Inefficient system to track and enhance student and faculty performance More than 40%* institutes have expressed inability to improve overall institute performance Lack of standardization of process deployments between sub-systems Efficiency reduced by 60%* with operational costs increased by over 3 times* Absence of actionable data severely impacts decision making process Process suffers from communication gap more than 70% of the time Existing institute ERPs have no built-in analytics, mobile or social integration capabilities More than 50%* institutes run on archaic ERPs significantly impacting efficiency

? How can TCS iON help in creating Institutional Excellence

Platform Overview Admissions HRMS Academics Payroll Application, counseling & admissions Academics Student data management Discipline & leave Letters and feedback Student Admin Service Fee management, library Hostel transport HRMS Employee data management Recruitment leave, performance management Employee training Loans, claims Payroll Monthly Payroll Employee Life Cycle Management Student Life Cycle Management TCS iON Digital Campus Institute Administration Exam Administration Support Services Finance and Accounting Procurement and Inventory Exam Management Capture and process score Promotion & result management Exam planning and hall tickets Exam registration & exam fees

Creating Institutional Excellence Seamless communication with all stakeholders TCS iON Capabilities Institute Benefits Event based SMS and e-mail outreach. E.g. results publishing, attendance etc. Facilitate student requests e.g. hostel, transport, bonafide letters Singular view for all action items Online reporting of issues for institute tracking 360degree stakeholder communication SMS and e-mail communication Request-approve models Help-desk module Integrated workflows “…We are indeed happy to operationalize the TCS iON leave module live. We look forward to many more occasions in the future for interactions, cooperation and support. Thank you for all the support and cooperation from the TCS side…” N Janardhana Rao Officer, Indian Institute of Management(IIM, Indore)

Creating Institutional Excellence Improvement in academic performance TCS iON Capabilities Institute Benefits Track and improve student performance Identify student and faculty outperformers Auto-alerts to assist weaker students Faculty skills development through training & performance management Student achievement tracking Online feedback module Student and faculty level analytics Faculty training and performance management “…From managing key resources like faculty time to enhancing student performance through quantitative student analytics, TCS iON Education Solution, with its integrated single window access transforms educational eco-system, thereby freeing our time to focus on driving excellence. …” Swati Sankhye, CTO, MIT Group Of institutes

Creating Institutional Excellence Manage academic process efficiently TCS iON Capabilities Institute Benefits Student performance tracking Anytime, anywhere access Easy exam planning and completion Secure, audit trail access to data 24x7 faculty access to students records Automated student time-table Easy attendance screen marking Exam planning Direct score capture Grade processing Secure systems Self-service results publishing “…Our organization integrates diverse programmes and unique execution patterns. The way we look at, ERPs like TCS iON not only function as a delivery platform, but also as a solution which helps us in redefining our operating procedures with its design and functional competencies.…” Fr. Augustine George, Chief Coordinator TCS iON Solution, Kristu Jayanti College

Creating Institutional Excellence Creating a paperless organization TCS iON Capabilities Institute Benefits Reduced manpower cost as approval steps are automated Eliminates duplicate data Accrues cost savings due to online forms Digital tracking of all requests and approvals User audit trail for higher accountability Custom reports mailed to stakeholders Integrated business processes Customizable online application Simple e-Admission process Automated key process workflows Audit trail of key system updates “…We were clear about going for a cloud / SAAS model and selected TCS…The processes we took were functional and TCS did not hesitate to fine tune / customize to our specific needs. TCS iON team is very committed and cooperative…” Prof. S.Sriram, ED, Great Lakes Institute of Management

Creating Institutional Excellence Anytime, anywhere access to information iON Capabilities Institute Benefits Easy reports and approval access for management Role-based self service page access Smartphone enabled leave application Anytime, anywhere fee payment Complete access to student records from any location Cloud model for service delivery Configurable self-service Mobile first design platform Online fee payment Connection manager for access control “… A student or his parent can have a clear picture about the attendance, examination grading, fees payment, events or schedules just by logging in from anywhere. This has helped us in clarifying several doubts in the minds of students…” Dr Jayashree A Bhakay, Director, Chetana Public Trust, Mumbai

Creating Institutional Excellence Informed decision making through data analysis TCS iON Capabilities Institute Benefits Analytics and report based decision making Score better on the NBA/NAAC accreditation audits Regulatory compliance by generating reports on-the-go Complete performance view of the institute System advise based on past history Advanced reporting and analytics Scheduler capabilities reporting Decision support system iON Eye reporting “…iON provides single window solution for education institutes wherein one can track commercials and operations. It helped us overcome business challenges and human errors with the help of digitization…” Tejonidhi Bhandare, CFO, Reliance AIMS

Unique Technology Differentiators Fully Integrated Solution Single-window IT with a pre-integrated suite of hardware, network, software and services Anywhere, Anytime Access Mechanism to access the solution from any platform and any device Rules Driven Connection Manager Custom rule creation for modifying access based on roles Audit Trail of User Transactions Activity-level transaction tracking to understand user journey Highly configurable Configurable with features designed to help adapt to the solution and use it effectively Secure TCS iON Data Center Stringent security mechanism to ensure data privacy is maintained. Robust Data Center Resilient to failures as the service utilizes back-up data centers in the event of a disaster Perpetual Beta Model Continuous solution upgrades to incorporate industry best practices

Case Study 1 – IIM Indore VISION Simplify Grading Logic Achieve Optimum utilization of Resources Formulate real time reports for better decision making Ensure Inter-department integration Simplify Grading Logic Achieve Optimum utilization of Resources Formulate real time reports for better decision making Ensure Inter-department integration VISION 1. Inconsistency in marking across evaluators 2. Errors/omissions: Missed sections, totaling errors 3. Increase evaluation centres across country Automation of Grading Module in capturing and processing score as per 13 point Conversion Table Faculty Feedback analytics with easy-to-use reports Employee and Student Leave exclusively applied significantly reducing time and cost Modules Live: Admissions, Timetable, Attendance, Exam Mgmt., HRMS, Procurement IMPACT Automation of Grading Module in capturing and processing score as per 13 point Conversion Table Faculty Feedback analytics with easy-to-use reports Employee and Student Leave exclusively applied significantly reducing time and cost Modules Live: Admissions, Timetable, Attendance, Exam Mgmt., HRMS, Procurement 1. Marking scheme to drive uniformity 2. Auto governance checks like totaling, reviews 3. Markers data & answer books on the cloud EXPERIENCE 1. 40% reduction in marking cycle time 2. 99% reduction in re-marking requests 3. 100% elimination of totaling errors Improved efficiency and reduced costs by effective scheduling of workforce Reduced manpower requirement for preparing feedback /Direct Upload Time Table Integration of academic and administrative functions improved productivity Improved efficiency and reduced costs by effective scheduling of workforce Reduced manpower requirement for preparing feedback /Direct Upload Time Table Integration of academic and administrative functions improved productivity 1. 190 marking centers with 6 scanning centers 2. Covering 7 subjects using 9,000 certified markers 3. Marked 2.2 million answer books “…We are indeed happy to operationalize the iON leave module live. We look forward to many more occasions in the future for interactions, cooperation and support. Thank you for all the support and cooperation from the TCS side…” N Janardhana Rao Officer, Indian Institute of Management(IIM, Indore)

Case Study 2 – National Law University, Delhi Simplify Grading Logic Achieve Optimum utilization of Resources Formulate real time reports for better decision making Ensure Inter-department integration Bring operational efficiency Enhance transparency with systemic checks & balances Integration of process to develop consistency & growth VISION 1. Inconsistency in marking across evaluators 2. Errors/omissions: Missed sections, totaling errors 3. Increase evaluation centres across country Automation of Grading Module in capturing and processing score as per 13 point Conversion Table Faculty Feedback analytics with easy-to-use reports Employee and Student Leave exclusively applied significantly reducing time and cost Modules Live: Admissions, Timetable, Attendance, Exam Mgmt., HRMS, Procurement IMPACT 1. Marking scheme to drive uniformity 2. Auto governance checks like totaling, reviews 3. Markers data & answer books on the cloud Single window view to enable faster decision making Simplified compliance with on-demand reporting Enhance transparency across functions within the organization Modules Live: Admissions, Timetable, Attendance, Exam Mgmt., HRMS EXPERIENCE 1. 40% reduction in marking cycle time 2. 99% reduction in re-marking requests 3. 100% elimination of totaling errors Simplified data management with centralized repository On-demand reports for executive analysis 360 degree view of student lifecycle Improved efficiency and reduced costs by effective scheduling of workforce Reduced manpower requirement for preparing feedback /Direct Upload Time Table Integration of academic and administrative functions improved productivity 1. 190 marking centers with 6 scanning centers 2. Covering 7 subjects using 9,000 certified markers 3. Marked 2.2 million answer books “…We would like to acknowledge use of the TCS iON Digital Campus module through which we have been able to sustain confidence in the end-user group students and staff…. Good amount of uniformity and systemization has happened” Prof. (Dr.) G. S. Bajpai, National Law University (Delhi)

Consortium of Medical, Engg. and Dental Colleges of Karnataka Key Customers IIT Madras IIM Indore NLU Delhi Great Lakes Inst. of Mgmt. Father Agnel School Delhi Public School O.P. Jindal Global University Consortium of Medical, Engg. and Dental Colleges of Karnataka BML Munjal Univ. Amity University

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Reimagine Education One Integrated Campus Error Free Evaluations Digital Campus Error Free Evaluations Digital Marking Secure Assessments Digital Assessment Social Learning Digital Learning Smart Certifications Digital Records Learning for Tomorrow Digital Hub

Unique Solution Differentiators Workflow Management (UCP) ERC / SRC Decision Support System (DSS) Business Analytics Platform Reporting Platform Business Value Self Service mTOP Action Bar Help Central Ease of Use Chat (Crosstalk / LiveChat Connection Manager Communication Platform Feedback Platform Communication Tools Document Management System (DMS) Web Installer Biometric / SIMS TCS iON Drive Other Tech Tools

Rs. 100 bn. 70 mn.+ Rs. 46.2k cr. Target Segments Size of the Indian Higher Education Affiliated Colleges Autonomous Colleges Deemed / Private University State and Central Universities Institutes of National Importance Distance Education Government Institutions Vocational Institutions K-12 Schools Rs. 100 bn. 70 mn.+ Rs. 46.2k cr. Size of the Indian education market Students enrolled in higher education Spending in higher education sector

45+ 329+ 70+ 130+ 270+ 526+ 37.5k+ 15 lac+ Market Size Central Institute of National Importance Central Universities State Universities Deemed Universities 5 6 7 8 270+ 526+ 37.5k+ 15 lac+ Private Universities Autonomous Colleges Affiliated Colleges K12 Schools