Summer of Skype campaign Campaign aims Summer of Skype campaign ‘Making collaboration simpler’ (Value: Embrace change and innovation) Empowers staff to choose where and when they work, increasing flexibility is a key behaviour to embed before the move to Colindale Give staff the skills, understanding and confidence they need to use Skype for Business Get the benefits of the technology and reduce the calls to Service Desk (25% of calls to Service Desk on Skype are ‘How do it’ user issues, not technical faults) Channels: a mixture of digital channels and face to face engagement including lunch and learns, floorwalking and a team-based competition

Draft plan of activities Pre-launch week w/c 16 July Week 1 - w/c 23 July Week 2 w/c 30 July Week 3 w/c 6 Aug Week 4 w/c 13 Aug Follow up week w/c 20 Aug Outline of activities and competition by playing ‘Skype Bingo’ in teams of up to 10 people Task of the week – Instant Messenger Distribution of online ‘bingo’ game card Skype telephony – audio settings Meetings and conference calls Advanced features Your questions answered – summary of the points people need further advice on Floorwalking – info on the campaign and competition ‘Skype and sweets’ lunchtime session – IM share screen and switch to audio call Rate your Skype knowledge survey (at each event) ‘Skype and sweets’ lunchtime session – demo a conference call ‘Skype and sweets’ lunchtime session – whiteboards, polls Announce the winning team Microsite updated content and featured campaign CC video – how is their adoption of Skype Floorwalking CC video – features people within the business sharing top tips Revaluate your Skype knowledge survey   Skype star of the week Most freq IM user Skype star of the week – our top 5 telephony users Skype star of the week – top conference call user Skype star of the week – increased activity over the month

Competition outline ‘Skype bingo’      Competition: Teams of up to 10 ppl for Skype Bingo – so will need to register team by a certain date. Must take screen shots of at least 5 activities. Winning team gets pizza for lunch! The bingo card is available on the TW3 microsite Tasks for Skype weekly challenges / bingo card game below: Week 1 – Instant Messenger Week 2 - Skype Telephony Week 3 – Conference calls Week 4 – Advanced features IM a team member via Skype Skype call someone (chat) Present a PowerPoint via Screen Share Use Skype Whiteboard feature Change status Add contacts Host a virtual Skype meeting – via Outlook Use Skype polls to rate how the meeting went Group IM as a team Skype call someone (video) users might not have a webcam though - so optional  

Next steps for CCs We’ll be creating a 5min presentation + speaking points for you to run through at your team meeting – this is for all CCs, not just tech champions. Speak to your comms led in your DU if you are running a local activity like a drop in session and let us know so we can support you. Tell us if you’re available to floorwalk or help with a lunch and learn session that we’re running. We’ll need your support! Do you know of a great Skype user? Pass on their details to Jennifer.shedden@barnet.gov.uk so I can get them involved in the campaign. If you want resources on Skype, go to http://waywe.work/tw3/skype-for-business/