Technology Survey Results

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Presentation transcript:

Technology Survey Results 2016 Tax Year 2017 TCS SMT Training - Dallas

Tech Survey - Participation 2015 2017 SSC Sites Sites Reported % Sites AZ1 78 76 97.4% 77 - 0.0% CA1 65 54 83.1% 61 50 82.0% CA2 108 94 87.0% 99 73 73.7% CA3 60 100.0% 39 CA4 86 30 6.2% 56 71.8% CA5 122 77.0% 101 NV1 32 3 9.4% 22 73.3% UT1 33 1 3.0% Pacific 574 412 517 204 39.5% National Tot 5,408 3,048 56.4% 5,140 1,873 36.4% 2017 TCS SMT Training - Dallas

Tech Survey - Source of Computers used to prepare taxes AARP – 78.9% Personal – 0% IRS – 11.8 % Other – 9.3% Total: 100% 2017 TCS SMT Training - Dallas

Tech Survey - Internet Provider Site Provided: 67.6% Hot Spot (Verizon): 24.3% Other Hot Spot: 8.1% 2017 TCS SMT Training - Dallas

Tech Survey - Type of Networking WiFi with Router: 19.0% WiFi w/o Router: 2.4% WiFi with WISP Router: 32.1% 7 districts used WISP router; all were able to connect successfully. WiFi with ICS: 2.4% Ethernet / LAN Router: 17.9% Ethernet / LAN, w/o Router: 4.8% HotSpot: 21.4% 2017 TCS SMT Training - Dallas

Tech Survey - Printing Configuration Wireless Network: 35.3% Shared printers (connected to computer): 23.5% Wired Network: 41.2% 2017 TCS SMT Training - Dallas

Tech Survey - Data by District Response from 12 district Computer from AARP: 254 Computers from IRS: 38 Use “Windows Standard User” Yes:5; No:4; Did not answer: 1 2017 TCS SMT Training - Dallas

Tech Survey - Data by District - Con’t Use Cloud Storage Dropbox: 4 Google Drive: 1 Microsoft OneDrive: 2 WebSite aarpca2.org: 1 Anti-Malware installed Yes:2 ; No: 9; Did not answer: 1 Anti-Malware Software Norton: 1 Other: 1 2017 TCS SMT Training - Dallas