ESD Systems.com Value Package Complete Presentation ESD Systems Value Package ESD Systems.com Value Package Complete Presentation

Our Value Package e-commerce enabled Self-service online library The world’s most respected brands e-commerce enabled Self-service online library Industry’s best on-line content Corporate inventories Technical support Factory product knowledge ESD standards expertise New product development Made in the USA No one can match it!

You get a lot more than great products We provide these services to help you create the best ESD program possible - which will ultimately provide the most cost effective ESD Control program. Our goal is to partner with our customers to remove ESD from the QC equation all together.

You get a lot more than great products Our products are bundled with a "value package" that includes much more than the product itself: Long-lasting premium products Satisfaction guaranteed Longest warranties in the industry 2 year limited warranty on Smocks 5 years limited warranty on Continuous Monitors Lifetime limited warranty on Jewel wrist straps

You get a lot more than great products Expert advice for compliance with the ANSI/ESD S20.20 standard Deal with a reputable industry leader with over 25 years of experience Your job is not at risk when you buy ESD Systems – our goal is to make you look good. We don’t promote short-term solutions

Concerned about costs? Our premium products and warranties were created to provide the long-term lowest cost option Competitive pricing published online We pay the freight for all online orders over $100 For many items we offer a range of quality from economy to premium If you find a similar item for less – contact us for a “Meet Comp” quote Taking into account all of our valuable benefits we can provide you with the long-term lowest cost solution for your ESD program.

World Class Products Many industry firsts including the adjustable wrist strap, floor finish, heel grounder, dissipative mats. We hold patents for our foot grounders, coil cords, and smock inventions Our foot grounders, wrist straps, and floor finish are all UL listed for safety

World Class Products We are innovative in design and manufacturing Ask us to quote your custom requirement We introduce over 100 items each year From customer feedback, we generate ideas how to continuously improve our products Contact us with your product idea.

World Class Service We ship most orders in 24 hrs We answer most questions on the first call Need something special? Ask for a quick quote

Your single source ESD supplier The World’s most respected ESD Control brands The industries largest inventory of ESD Control products Over 1,000,000 shielding bags in stock Corporate factories and inventories We have partnered with other ESD manufacturers to round out our line. This makes it easy for you to find everything you need from one supplier. Most of what we sell is “Made in the USA”

Inside Support Rep One dedicated factory-direct Inside Support Rep is responsible for your satisfaction. Your Inside Support Rep will coordinate the support you need with our static control experts Our people sell and service ONLY ESD control products

Inside Support Rep Our goal is to provide the products and knowledge so that you can: Design an effective program to pass important audits and to increase your production yields Increase your ability to serve your customers while saving you money You get individualized attention. We are your true ESD partner.

Deal with the ESD Specialists Broadest offering of ESD Control products in the world 2,000+ items on our web site We manufacture a wide range of products for every need: Personnel Grounding, Worksurface Mats & Grounding Hardware, Floor Solutions, Testing & Monitoring Equipment, Ionizers, Packaging, Education & Training, Awareness, Field Service, Workstation Accessories – Misc, Critical Environment

Deal with the ESD Specialists Compare our product offering to limited selection of other competitors Organizing all of your ESD purchases from ESD Systems is a way to reduce your vendor base

Training is the key We understand that training is the key to a successful ESD control program: Have you taken our “no charge” online ESD Certificate Training? Improve the proficiency of your operators Passing the 11 training modules will generate a signed and numbered Certificate of Competency

Knowledgebase of information We have a Knowledgebase of information to help you set up and maintain your ESD Control program With ESD Systems as your partner – turn mystery and complexity into a comprehensive control program We provide ESD education for your company so that you have the confidence and understanding of ESD. We have a vast library of online resources for the ESD Coordinator

Knowledgebase of information As an informed customer, you are in control to design, upgrade, and audit your program to your particular needs. ESD Systems provides the support you need! Our goal is to put the power to understand ESD in the user’s hands - not the salesman’s! Take control of your destiny with ESD Systems as your ESD partner

Field support Hands-on field support is available for some of our lines SPI, Protektive Pak, and Menda brand items Cost effective recommendations / applications engineering Troubleshooting Regular site surveys

Virtual ESD Tool Crib Virtual ESD Tool Crib – Just in time delivery We will act as your ESD tool crib – reducing your in-house inventory costs Let us know your usage, and we will allocate stock just for you and ship it according to your schedule Your Inside Support Rep will even remind you when it’s time to reorder

Work directly with the factory Buy direct or through the reseller of your choice Buy online www.esdsystems.com We also make it easy to buy from the reseller of your choice Get your answers direct from the source. We’ll give you straight answers fast Many middleman dealers simply don’t know ESD Our staff of Product Managers and Standards Experts are at your disposal

Your remote virtual ESD Guru Most ESD Coordinators are overworked having many other responsibilities Use ESD Systems application and factory experts to answer your questions We are your on-call ESD help desk – your remote support staff We have the most comprehensive ESD training product offerings to educate yourself and train your personnel. Our Total Program Support is the cure for the ESD blues!

Full service web site: The industry’s most comprehensive site on ESD The most ESD related content anywhere Online shopping cart On-line Library of ESD technical literature and articles on ANSI ESD S20.20 and on how to set up and ESD Control program Dictionary of ESD Control terms

Full service web site: FAQ page with over 1,000 answered questions. Try it: Search our answered questions Ask a question today Floor care calculator Custom Smock quoter Custom Mat quoter Self-service support is only a click away

Technical Support We specialize in ESD control It’s all we do – unlike our competition We are experts in ESD Control Standards expertise Knowledgeable to recommend an over all effective ESD Control system. You can expect meaningful and practical solutions Applications engineering is available to you. We’ll recommend levels of protection and the right products to efficiently protect your ESD sensitive products.

Technical Support Eliminate guesswork: Utilize our 25 years of ESD experience to ensure that products you buy provide the level of protection you require We won’t sell you something you don’t need Easy-to-read Tech Briefs, drawings, and other technical documentation Submit your question www.esdsystems.com Email your questions 24 hrs a day: Tech Support: service@esdsystems.com Call our ESD Support hotline 508-485-7390

Our Value Package e-commerce enabled Self-service online library The world’s most respected brands e-commerce enabled Self-service online library Industry’s best on-line content Corporate inventories Technical support Factory product knowledge ESD standards expertise New product development Made in the USA No one can match it!

ESD Systems.com Value Package ESD Systems Value Package ESD Systems.com Value Package