Oracle Cloud Customer Hubs

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Presentation transcript:

Oracle Cloud Customer Hubs Share Your Oracle Story! This is a Title Slide with Picture and Product, Service, or Industry Logo slide ideal for including a picture and product/service/industry or org logo with a brief title, subtitle and presenter information. To Replace the LOGOs on this sample slide: Right-click a sample LOGO and choose Change Picture. Navigate to the location where the new logo is stored, select desired logo file and click on the Open button to replace the sample logo. The Presented with FPO logo placeholder box can be copy and paste to any of the Title Slides. Paul Karlberg Sr. Manager, Customer Advocacy Global Customer Programs October 22, 2018 Confidential – Oracle Internal/Restricted/Highly Restricted

Session Overview 1 What are the Oracle Cloud Customer Hubs? Benefits for joining the Oracle Cloud Customer Hubs? How do I sign up? Meet our Super Customer Advocates 2 3 4 Confidential – Oracle Internal/Restricted/Highly Restricted

Oracle Cloud Customer Hubs Participate in fun and interactive “challenges”: customer stories, social sharing, product feedback, fun & educational activities (and more!) Complete challenges and compete against your peers to own the leaderboard. Those who join the Oracle OpenWorld Hub can compete to win one of 3 VIP Experiences at CloudFest.18 Why Join? Share your Oracle story and increase your personal brand Showcase your thought leadership as a speaker, author, or reviewer Boost your learning and development through relevant content and access to best practices Be the first to know about Oracle Cloud events & opportunities related to your role Join at: oraclecustomers.influitive.com Oracle Cloud Customer Hubs: Oracle has thousands of customers who opt-in to various types of advocacy and reference offerings. Our digital advocacy platform caters to customers joining our programs for the first time, as well as extending the participation of customers who have completed reference activities and are members of User Groups or other customer communities. It’s how we are scaling our advocacy effort across Oracle. Value Your Time: Oracle understands that if our customers take time out of their day, we must make their experience worthwhile. Our goal is to provide a fun and interactive way for customers to showcase their thought leadership, hear from other customers in their cloud journey, and increase the visibility of their organization. Team members can participate in interactive “challenges” such as: questions, surveys, customer stories, educational activities, and more. Customers receive points and virtual badges for completing challenges + they can compete against their peers in an exclusive online experience. Engagement: We know our customers are busy. The average office worker receives hundreds of emails and check their devices many times per day. Oracle recognizes the need for a digital platform that won’t be intrusive to your organization. Our Cloud Customer Hub provides a way to engage at their desk and on the go. Provide Feedback: Oracle is listening. Participating in Cloud Customers Hubs is an opportunity for customers to contribute and influence the advancement of Oracle’s products and services. Share feedback and access product best practices via our partnership with Cloud Customer Connect. Confidential – Oracle Internal

Select the OpenWorld Hub and join using your Oracle SSO Confidential – Oracle Internal/Restricted/Highly Restricted

Easy to Use – Mobile & Tablet Ready Customer experience is everything – not just with our products, but with every Oracle touchpoint. Especially from an advocacy perspective! Confidential – Oracle Internal

Confidential – Oracle Internal/Restricted/Highly Restricted

Meet our Super Customer Advocates Lori Culp Assistant Controller, National Rural Utilities Cooperative Finance Corp. Oracle ERP and EPM Cloud Hub Advocate Champion Wayne Overla Global Manager, Talent Information, Reporting & Systems, NSF International Inc. Oracle HCM Customer Hub Advocate Champion Confidential – Oracle Internal/Restricted/Highly Restricted

Lori Culp – Super Advocate (Oracle ERP/EPM Cloud Hub Champion) Company: National Rural Utilities Cooperative Finance Corp. Role: Assistant Controller, Financial Technology Lead Oracle ERP/EPM Cloud Hub accomplishments as of 10/15/2018: Hub Status – Champion Total Hub Points – 21, 903 Total Completed Challenges – 144 Social Shares – 25 Click thru – 86 Engaged Activities - 76 Confidential – Oracle Internal/Restricted/Highly Restricted

Wayne Overla – Super Advocate (Oracle HCM Cloud Hub) Company: NSF International Inc. Role: Global Manager, Talent Information, Reporting & Systems Oracle HCM Cloud Hub accomplishments as of 10/15/2018: Hub Status – Champion July Super Advocate of the Month Total Hub Points – 25,507 Total Completed Challenges – 122 Social Shares – 21 Click thru – 285 Engaged Activities - 259 Confidential – Oracle Internal/Restricted/Highly Restricted