Nationwide Pet Insurance Lake - Sumter State College Voluntary Benefits Nationwide Pet Insurance

Who Needs Pet Insurance? The Majority of the U.S. Owns Pets 65% of American households (or 79.7 million homes) own at least one pet The number of pet owners has risen at an average annual rate of 5.2% in the five years up to 2015 no pets 79.7 Million Homes own pets *Source: 2015-2016 APPA National Pet Owners Survey

sizeable pet care costs Why Buy Pet Insurance? 11/7/2018 But Pet Ownership Can Get Expensive With veterinary care costs rising, more employees need help affording quality care for their four-legged family members of employees shoulder employees could be spending thousands, if not millions, on reimbursable pet care sizeable pet care costs = of households have at least one pet, which means… 500 employees 10,000 employees *Source: The American Pet Products Association (APPA) 2015 Pet Industry Market Size & Ownership Statistics Report

Why Should I Choose Nationwide Pet Insurance? 11/7/2018 The Leading Pet Insurance Provider in the U.S. Nation’s oldest & largest provider of pet health insurance Created the U.S. pet insurance industry in 1982 Founded by vets & accepted by vets everywhere More than 1 million pets insured since 1982 Offered by one in three Fortune 500 companies More policies sold than any other competitors First to offer a corporate benefits program with group discount

Choose a Pet Plan to Fit Your Needs Available Plans 11/7/2018 Choose a Pet Plan to Fit Your Needs POI: PAYROLL ONLY All policies include 24/7 access to the exclusive

Plus Additional Coverage That Goes Above & Beyond Available Plans 11/7/2018 Unbeatable Coverage, Unbeatable Price 90% Cash Back use any vet & get 90% reimbursement on the bill Plus Additional Coverage That Goes Above & Beyond Open to All Ages one price regardless of your pet’s age Boarding or Kennel Fees if a family member hospitalized due to injury/illness More Than Just Accident & Illness Coverage spay/neuter, hereditary, Rx therapeutic diets, dental & more Advertising and Reward Fees for pets that go missing during the policy term Exclusive available only for employees, not to the general public POI: DIRECT BILL ONLY Pet Replacement Costs if a missing pet is not found within sixty (60) days Easy Enrollment just two simple questions to get coverage Mortality Coverage for euthanization due to illness/injury & cremation/burial fees Employee Preferred Pricing special discounts when you enroll through your employer *Some exclusions may apply. See policy documents for a complete list of exclusions.

What Types of Pets Can be Insured with Nationwide? no pets 79.7 Million Homes own pets *Source: 2015-2016 APPA National Pet Owners Survey

Proprietary and Confidential. ©2015 Nationwide. All rights reserved. Employee Sign-Up Easy Employee Enrollment Visit http://www.petinsurance.com/lssc for easy enrollment online through your company page with your group discount included in the rates OR Call 877-738-7874 & speak with a representative for easy enrollment & receive your group discount policy Proprietary and Confidential. ©2015 Nationwide. All rights reserved. November 7, 2018 8

Proprietary and Confidential. ©2015 Nationwide. All rights reserved. Enrollment Information and Key Points Enroll anytime throughout the year. Enroll your pet when they’re healthy, don’t wait until they are sick or hurt! Sign up by the 15th of the month, effective date will 1st of the next month. Ex: enroll 2/14, effective date is 3/1 Sign up after the 15th of the month, effective date will be 1st of the next following month. Ex: enroll 2/17, effective date is 4/1 Each pet has an individual policy. Multiple pet discounts 2 or 3 pets – 10% total discount 4 or more pets – 15% total discount Proprietary and Confidential. ©2015 Nationwide. All rights reserved. November 7, 2018 9

How to Use Your Policy and File a Claim As Easy as 1-2-3 Our one page claim form makes filing a claim & getting reimbursed simple. Plus, you can track your claim online through the Policyholder Portal. Pay Your Vet Send Your Claim Get Reimbursed Pay for your pet’s treatment at the time of service Fax or mail our claim form along with your receipts After meeting your policy’s annual deductible, you are reimbursed according to your plan’s benefit schedule

Proprietary and Confidential. ©2015 Nationwide. All rights reserved. Convenient Employee Policy Management Options Customer Care Policyholder portal Phone: 800-540-2016 Average answer time is 20 seconds Available Monday-Friday 5:00 a.m. to 7:00 p.m. (Pacific) & Saturday 7:00 a.m. to 3:30 p.m. (Pacific) Email claims Check claim status & history Update account information Find answers to common questions in the Policyholder User Guide (PUG) Proprietary and Confidential. ©2015 Nationwide. All rights reserved. November 7, 2018 11

Benefits For Policy Holders All Pets Are Welcome We’re the only pet insurer that offers medical wellness plans for dogs, cats, birds & exotic pets It’s Easy to Use Simple claim filing, convenient 24/7 online account access & award-winning customer care Unbeatable Value We offer the highest overall payouts for the lowest average premium Exclusive Discounts Group enrollees have access to discounts & plans not available to the general public Use It Anywhere in the World Visit any veterinarian anywhere – from the pet clinic down the street to the holistic vet overseas Peace of Mind Coverage for virtually everything pet health care, all starting at less than $1 a day Free, 24/7 access to a veterinary professional for any pet question – only from Nationwide

Proprietary and Confidential. ©2015 Nationwide. All rights reserved. Free New Service – Vet Helpline 11/7/2018 Friendly, Expert Pet Advice Connects pet parents to veterinarians for guidance on any pet health concern from general questions to urgent care needs Features: Unlimited access available 24/7 Talk to a live veterinarian Call, email, or online chat Completely free ($150 value) Offered only by Nationwide Proprietary and Confidential. ©2015 Nationwide. All rights reserved. November 7, 2018 13

Additional Policyholder Benefits 11/7/2018 More Than Just Insurance The Companion a quarterly newsletter focused on policyholder pet education Member Perks Discounts & promotions on a variety of pet products including: 60% off Modern Dog & Cat Magazine 40% off My Notification Service 10% off Angela Boley’s pet portraits Free shipping on Healthier Pet Bowl Book discounts & more Pet Tags & ID Cards for easy access to important pet insurance policy information

FAQs (& Answers) 11/7/2018 Can I Still Use My Vet? Absolutely. You can visit any licensed veterinarian anywhere in the world – even specialists & emergency providers. What Do Your Plans Cover? Our plans provide nose-to-tail coverage for a wide range of accidents, injuries & illnesses – even hereditary conditions. Add routine care coverage to any plan, plus new chronic & recurring conditions are covered at no additional cost. What Is Not Covered? Unfortunately, there are some things we can’t cover, such as pre-existing conditions, breeding, grooming & bathing supplies, boarding & transportation, non-veterinary services such as taxes and medical waste. Does Filing Claims Increase My Premium? No. So get your pet the care he needs as often as he needs – it won’t affect your costs. What Is a Benefit Schedule? Each plan has a benefit schedule that shows exactly what’s covered with no guesswork involved. When you submit a claim, we reimburse you according to your plan’s benefit allowance once you’ve met your deductible & all benefit allowances renew in full each year! Will Coverage Drop Due to Age? Never! My Pet Protection does not have an age limit for enrollment. Don’t let your policy lapse or expire, and we promise not to drop your pet. After all, we’re pet lovers too! Does It Work Like an HMO? Nope. We leave all medical decisions solely up to you & your veterinarian. Simply pay at the time of service & submit the invoice for reimbursement. Can I Cancel Before Term End? Yes. Just let us know in writing & we will cancel your policy at any time & refund your unused premium.

Thank You!! Gypsy and Lisa