Global Operations Indirect Sourcing Savings Management iSave Training - Overview November 7, 2018

Agenda What is iSave? iSave Team Savings Standard Overview Project Types, Savings Stages & Process Overview Approval Process Entering Projects into iSave Getting iSave & Spotfire Access Where to go for more info? iSave Updates Presentation Title November 7, 2018

What is iSave? Presentation Title November 7, 2018

What is iSave? iSave is the standard tool & process used to report all Global Operations Indirect Sourcing Savings. Software as a Service (SAAS) tool provided by external supplier, Zycus Separate Business Intelligence & Analytics Tool used for Reporting – Savings Analytics Portal (Spotfire) From To Various tools with no global visibility of savings across P&Ls, Regions or GCLs One tool with Global Visibility of savings across P&Ls, Regions or GCLs Tool Inconsistent savings standard calculation across P&Ls, Regions & GCLs Consistent, standardized savings standard calculation across P&Ls, Regions & GCLs Standard Approval No formal individualized project approval process for within sourcing or finance teams Formal approval process with thresholds by business November 7, 2018 Presentation Title

iSave Team Presentation Title November 7, 2018

iSave Team Paul Duff Sheena Anthony JaJa Stoudemire Global Indirect Sourcing Governance & Analytics Leader Sheena Anthony Savings Program Manager Support Team JaJa Stoudemire iSave Analyst Elizabeth Meisberger iSave Analyst Ankush Lodha Savings Finance Leader Ankith Asthana Savings Reporting Leader Subject Matter Experts (SMEs) 26 SMEs Genpact Team Presentation Title

iSave SME Team Link to SMEs Businesses SMEs Category SMEs Aviation Capital Corporate Crotonville Energy Connections Global Research Healthcare Lighting Oil & Gas Power & Ren. Energy Transportation Jeff Wells Nisha Kaushik Regina Epps Wayman Brown Hugo Rocha Anthony Sinopoli Kimberly Thompson David Csaba Esther Akindele Tara Wight Sven Verbroekken Facilities Mgmt. IT Logistics MRO Labor Services Prof. Services T&L/Fleet Utilities Gwen Jackson Habeeb Alaidroos Charles DeCalonne Ed Landry Jaime Blough Srivani Nagavelli Bruce Foust Link to SMEs Region SMEs ASEAN India China MENAT SSA LATAM Europe Russia Canada ANZ Korea & Japan Hooi Keng Teoh Kamaljit Singh Melody Ma Mohsin Abdul Ghani Catherine Idun Andre Araujo Peter Patai Vivian Xiao Dominic Hwang Min-jung Lee https://gecorp.custhelp.com/app/iSave/answers/detail/a_id/144/kw/sme Presentation Title

iSave SME’s Roles & Responsibilities Responsibility Expectation Actions Be an iSave Expert The SME will fully understand how to use the iSave tool & all associated processes. Understand GE VCP Enterprise Standards for VCP projects & related definitions Answer questions regarding all iSave tool processes & functionality Assess if potential future enhancements pose any risk to respective team. Be the first POC for iSave Support The SME will act as the first point of contact for assigned team.  If members of the assigned team have a question, experience technical or training issues or need assistance with access, they will contact the SME for support Provide ad-hoc training as needed Assess any issues as training vs. technical Redirect technical issues to Zycus Validate access is required, correct role has been assigned and submit requests to Zycus directly. Be an advocate to drive compliance The SME will support successful implementation and on-going compliant utilization within assigned team. Utilize Spotfire reports to identify compliance & utilization gaps within team Spot train on identified gaps Ensure child projects are created for parent projects Be your team’s representative The SME is required to attend all meetings or send a delegate to attend. Provide status updates on metrics through Spotfire reporting Communicate any flow downs discussed in calls with team Provide any team feedback/concerns to iSave team Presentation Title

Savings Standard Overview Presentation Title November 7, 2018

Savings Standard Overview Link to Savings Standard - https://gecorp.custhelp.com/app/iSave/answers/detail/a_id/205 Category Components Financial treatment Deflation Price deflation/inflation Reconcile to ledger Usage -a) Usage reduction Reconcile to ledger New purchase Cost Avoidance Cost avoidance Inflation mitigation Cost Avoidance Rebates Track absolute cash amount Separate cash target for Rebates 1 2 Reconcile to ledger Cost Avoidance Year over year cost reduction driven by Sourcing. Savings align to income statement. P&L impact: Yes Reduction of spend that would have not occurred without Sourcing’s involvement. P&L impact: No 10 (a- Savings recorded must have been driven by Sourcing Presentation Title

Rebates Final treatment… track absolute cash amount from Rebates separately, will not be part of Savings for reporting. System set up… Savings and rebates will be two separate project types (You need to create two projects if the contract includes both Savings and Rebates) Spend $ % Deflation $2.1 1.6% Avoidance $0.8 0.6% Usage $0.3 0.2% Total Savings $3.2 2.4% Total Rebates Remove rebates from Savings calculation Track current year recurring rebates and current year one time rebates separately Total rebates to include recurring rebates Year 2 onwards Presentation Title

Negotiation Types, Savings Project Stages & Process Overview Presentation Title November 7, 2018

Savings Stages & Negotiation Types What are the different project stages? 1) Idea Project idea generation with estimated Projected Savings during the planning session (OP, SII), no sourcing and/or business resource as required has been allocated 2) Planned Planned Savings amount is based on the latest projected value either from in progress supplier negotiations or usage activity in progress. Project is funded with resources from sourcing and the business as required and is executing 3) Executed* Projected Savings amount based on price negotiated in the contract and prior year annual volume or implemented usage reductions 4) Realized* Savings calculated based upon actual received volume, usage and price What are the different negotiation types? 1) Business specific projects* (Non-Shared Projects) Execution of the contract is done by the regional/business sourcing team and does not require category management involvement. 2) Across-GE projects (Shared Projects) Negotiations are done by the category team, but contract is executed by the regional/business sourcing team. Parent: Projects created by teams negotiating contracts on behalf of multiple business units. Parent projects once created are shared linked with the individual impacted business sourcing teams through child projects. Child*: Child projects are created after the parent projects are shared with business units & the business is in agreement with the savings shared. * Project types & stages which are either hard savings (deflation or usage) included in actual savings reporting.

Standard Shared Project Process Overview Zycus iSave Idea Planned Executed Realized Ideas during planning period Allocate resources to project Deal Signed Validation of savings with back up documentation Create Parent project (Cat Tier 2 & BU Tier 1/2) Input idea amount Input planned amount Input executed amount Parent project is completed Category Management project owner Share the project Project 1 Create child project Input idea amount Input planned amount Input executed amount Track realized Savings Regional Business Sourcing project owner 1 Untag if not agree with the annualized number Sourcing review Finance review Project 2 Regional Business Sourcing project owner 2 Create child project Input idea amount Input planned amount Input executed amount Track realized Savings Project 3 Regional Business Sourcing project owner 1 Create child project Input idea amount Input planned amount Input executed amount Track realized Savings

Approval Process Presentation Title November 7, 2018

Detailed Approval Process Overview Zycus iSave Idea Planned Executed Realized Ideas during planning period Allocate resources to project Deal Signed Validation of savings with back up documentation Create project and input planned amount Negotiate w/ Suppliers Deal Signed Update annualized savings amount Sourcing team updates annualized realized savings amount Project Owner Offline Does analysis need finance review? > Finance Threshold? N > Sourcing threshold? N Y Y Y Does Savings calculation follow the standard? Upload required documentation Upload required documentation Y N N Sourcing Approved? Finance Approved? Discussion with project owner Y Y Approved N N Approved Thresholds: Timing of Finance review – Post the upload of required documentation from sourcing Sample audit will be perform based on risk assessment Sourcing Finance Optional For Power & Renewable Energy, the process only applicable to manual projects In Zycus

Approval Thresholds  Business Sourcing Threshold Finance Threshold   $ K Saving Aviation 250 Capital 50 100 Corporate *** EC Healthcare 100** Lighting 75 O&G Power 200 500 Renewables Transportation ** Project owner to update back up documentation for all projects. Finance to approve projects above 100K threshold. *** IT Project thresholds for sourcing and finance approval would be $500K Implement standard threshold once process is stable and consistent across businesses

Savings FX - Example Example Jan Feb April August Phase I 100k EUR Idea Idea Planned Planned Executed Executed Realized Realized Ideas during planning period Allocate resources to project Deal Signed Validation of savings with back up documentation Project Owner Example Sourcing approval Finance approval Jan Feb April August Zycus iSave Zycus iSave Phase I 100k EUR 97k EUR 98k EUR 98k EUR Input numbers in EUR (local currency) – Refer Note 1 USD is not visible in iSave, need the project owner to manually translate to USD using Op plan rates (Note 1) while sending project for approval at “Executed” and “Realized stage” to compare with the thresholds. Reports would be generated by iSave and saved in Box folder. (Refer Note 2) Phase II Input numbers in EUR (local currency) – Refer Note 1 100k EUR 97k EUR 98k EUR 98k EUR No manual intervention required. Approval process would be automated and system would automatically send projects above threshold for approval. Reports would be generated from Spotfire (Refer Note 3) Notes: Currently, iSave tool is not capable of automated FX rate conversion. Therefore, Op plan rates are being used in the interim for convenience in translation for users. One project can only be designated in one currency irrespective of multiple regions/ countries. Project owner to determine base currency for the project and all regions/ countries would report savings in the same currency. iSave reports (currently in use) would show both Local Currency and USD (at Op plan) – Need to confirm this development with iSave team Spotfire reports would show both Local Currency and USD (at Op plan and MOR) – Need to confirm this development with Spotfire team Link to review Op plan rates is as follows. This file could also be found in iSave box folder - http://gecapitalvoice.capital.ge.com/treasury/foreign-exchange/#tabcontent443

Sending Projects for Approval in iSave Approval is only needed for business specific or child projects types which are above the required business threshold in the Executed and Realized stages only & require backup documentation for each stage. Sourcing approval - Executed stage Finance approval - Realized stage Projects under the threshold in USD are auto-approved in iSave once you click on the “Send for Approval” button in iSave You must split your savings by time in order to activate the Send for Approval button If you are unsure of who to send your project for approval to from another business, always contact your SME.

Creating Projects in iSave Presentation Title November 7, 2018

Project Entry Creation Methods in iSave There are 2 main modules to enter a project in iSave. Strategic Module – multiple screens, includes approval workflow, ability to create Parent or Child projects and projects where there is an uneven split in time. Quick Entry Module – single screen, fewer clicks, but does not have the ability to enter projects in which there is an uneven split in time. Quick Entry You may use the Quick Entry Module when the following condition has been met: If the monthly savings split is equal. Strategic Module If the projects savings are not split equally, you MUST use the Strategic Module. Note: We are currently working with Zycus to add in the approval workflow to Quick Entry to simplify project entry by Q2 ‘17.

General Project Entry Guidelines All projects cannot exceed 12 months in length. All projects require the savings to be split by time. All projects require the savings to be split by region and/or country. All projects with uneven savings splits must be entered in the strategic module. Any of the defects above, will result in your projects not being reported correctly in the Savings Analytics Portal (Spotfire). End of July- controls will be in place in the iSave system to ensure the above actions are completed before proceeding with the project.

Operational Health Dashboard To track any of the defects on the previous slide, the Savings Analytics Portal (Spotfire tool) includes a dashboard to track any reporting defects due to errors related to project entry. Videos are included under each of the information icons within this dashboard on how to correct any errors. Your SME or Elizabeth Meisberger will contact you regarding any defects and the expectation is that these are corrected immediately. Presentation Title November 7, 2018

Accessing iSave & where to go for help Presentation Title November 7, 2018

Accessing iSave and the Savings Analytics Portal (Spotfire) ❶ Preferred Browser Settings ❷ Link to iSave: https://ge.zycus.com/tms/user/homepage.tms Click on iSave icon ❸ Request an iSave Account Complete the iSave user access form from the iSave Portal under Quick Links: Send to your SME-a) for approval SME will forward completed form to tech-support@zycus.com Link to Savings Analytics Portal (Spotfire): sc.ge.com/*IndirectSourcingPortal and click the SAVINGS box Request Spotfire Access: email  IndirectSourcingPortalAccess@ge.com and request access IE Version# 10 & 11 Firefox Version# 22.0 plus Chrome Version# 34.0 plus Safari Version# 5.1.0 plus https://gecorp.custhelp.com/app/iSave/home/ (a – Subject Matter Expert

Roles in iSave There are various roles available in iSave. Roles are to be verified by the SME for that particular team. Sourcing Lead – ability to create projects in iSave Sourcing Manager – ability to provide sourcing approval for projects. This role is limited to users who are from the business sourcing team who has been appointed by the SME to approve projects for that P&L. Finance Manager – ability to provide finance approval for projects. This role is limited to users who are from the finance team. Super User View Access – ability to see any project for a particular business or category. This role is limited to SME’s, team leads or managers and access must be approved by the P&L SME. Super User Edit Access – ability to edit any project for a particular business or category. This role is limited to SME’s, team leads or managers and access must be approved by the P&L SME.

Where to go for Help? Questions about the standard, getting access (calculation method, process) or need any general support? Level 1 contact Level 2 contact Your SME-a) Savings standard Savings.Analytics@ge.com SMEs to send the questions to level 2 contacts if the problems can’t be solved Refer to the name list below: SME List Finance related Narumi Fukuda (302001308)/ Ankush Lodha (502395166) Technical Support Users can send an email the first level of support : tech-support@zycus.com Zycus provides 24 x 5 chat support to customers Email Support Zycus responds within 1 hour on weekdays and 24 hours during weekends Chat Support Sunday 20:30 hrs EST to Friday 20:30 hrs EST All training documents, and information including the savings standard are on the iSave Portal: https://gecorp.custhelp.com/app/iSave/home

iSave Assessment Presentation Title November 7, 2018

iSave Assessment True or False I can enter savings & rebates into a single project. FALSE Rebates are tracked separately and are not a part of savings tracking. The tool also will not allow a user to enter savings & rebates into a single project. Presentation Title November 7, 2018

iSave Assessment What are the stages for a project? A) Idea, Planned & Executed B) Planned, Executed & Realized C) Idea, Planned, Executed & Realized D) Idea, Planned, Executed & Closed Presentation Title November 7, 2018

iSave Assessment What stages require approval? A) None of the stages require approval B) Executed & Realized only C) Planned, Executed & Realized D) All stages required approval Presentation Title November 7, 2018

iSave Assessment True or False Parent Projects do not require approval at any stage. TRUE Parent projects are estimates from the category management team for multiple businesses, therefore approval is not required. Business specific and child projects only require approvals when the project is above the threshold. Presentation Title November 7, 2018

iSave Assessment True or False All savings projects can exceed 12 months in length. FALSE All projects must be entered a maximum of 12 months in length to avoid any errors in savings reporting. If a project exceeds 12 months, you must enter them as 2 separate projects. Presentation Title November 7, 2018

iSave Project Creation Demo Presentation Title November 7, 2018