Organization development HR Graduate Intern Organization development Shelby Reichardt

T. Rowe Price

Role Alignment Business Unit Business Unit Business Unit Business Unit Business Unit Head of HR HRBP HRBP HRBP Sr HR Consultants Sr HR Consultants HR Consultants HR Representatives International HR Team OD works with business leaders and HR partners to enhance an organization’s effectiveness addressing a wide range of issues, using customized, structured interventions 3

Typical Organizational Issues addressed Business Unit is not meeting organizational commitments Introducing change into the organization, enterprise, and/or multiple business units Influencing across boundary issues Competing priorities Capability building Strategy shift to align with a change in the external environment New leader; new vision Intra and inter-team interpersonal issues Norms not aligned with strategy – culture alignment in the system 4

Executive or management counsel Organizational Effectiveness Measuring the effectiveness and/or identifying weaknesses in the organization’s capability to effectively and efficiently deliver value. Driving planning forward to develop the organization. Climate/culture assessment Methods and techniques to identify key issues Data gathering methods, analysis, and diagnosis Action planning for resolution Organization assessment Strategy Developing or realigning strategy against external needs. Often done in concert with an Organization Assessment. Vision, mission, purpose Value proposition Strategic alignment in light of organization effectiveness assessment Organization and environmental (i.e. customers, stakeholders, competitors, etc.) analysis Identification (or development) of strategies for external growth, internal growth, retrenchment, competitive advantage Strategy implementation Organization Design Creating or revisiting structures, and operating and/or engagement models. Includes roles and responsibilities to speed effective delivery of business outcomes. Systemic diagnostic Organization structure, sizing and alignment Roles and responsibilities Support systems (decision rights, governance, lateral mechanisms, etc.) Governance Determining levels of accountability and degrees of responsibility. Providing mechanisms to prioritize work and measure performance. Success measures, organization performance management Prioritization Communication framework RACI Operating principles Culture Establishing and enacting plans designed to create a future-state culture (behaviors, practices, mindset, norms). Successful culture change is manager led. Culture assessment and recommendations Systems approach to culture change Change Management For OD efforts without an OCM resource. Assistance in organization readiness assessments and change management plans, including associate engagement, stakeholder and sponsor management, and communications. Organizational readiness assessment Building business case for change From/to gap analysis Stakeholder analysis Change management planning Sponsorship Team Effectiveness Strengthening team (intact, cross-functional, and matrix) performance. This includes determining and resolving team issues, and driving towards team cohesion and alignment. Purpose/vision development Goal setting Chartering Styles Conflict management capability Executive or management counsel In the context of the OD effort, providing feedback and guidance to leaders. Influencing Building coalitions Leadership communications

Tools and Assessments Drexler-Sibbet Team Performance Model Dennison LEGO Serious Play Basadur Applied Creativity The Birkman Method Herrmann Brain Dominance Instrument (HBDI)

Role Responsibilities Facilitate workshops of Hermann Brain Dominance Instrument results to individuals, pairs, and groups Lead training design, facilitation, and project management of multiple change management workshops Perform training needs assessments for the creation of custom materials for management development Co-facilitate diagnostic individual interviews and focus groups Assist in team development workshops using the Drexler-Sibbet model, Birkman Method, and LEGO Serious Play Perform as organization development analyst on various projects managed by internal consultants Pair with external consultants to facilitate multiple change management workshops

What helped me in this program? Study Abroad Harvard Business School case studies Practical experience in the application of tools/techniques within organizations

Questions? Contact Information: Shelby Reichardt Shelby_Reichardt@troweprice.com Shelby.reichardt@ubalt.edu Cell: 410 937 5151