Int’l Student Insurance 2016 - 2017 MN Community & Technical Colleges 11/7/2018 Int’l Student Insurance 2016 - 2017 MN Community & Technical Colleges Student Insurance

11/7/2018 We Will Cover Where you can go for healthcare & how much you should pay Understanding the process Insurance requirement and refund Covered/Non-covered services Contact Information 11/7/2018 Student Insurance Student Insurance

Where to go for Healthcare 11/7/2018 Where to go for Healthcare Boynton Health Center at the U of MN Network Providers 11/7/2018 Student Insurance Student Insurance

Boynton Health Center (U of MN) 11/7/2018 Boynton Health Center (U of MN) Location Minneapolis Campus 410 Church St SE Minneapolis MN 55455 Phone: (612-625-8400) http://www.bhs.umn.edu/ Hours Monday – Friday 8:00 a.m. - 5:00 p.m. Urgent Care/Pharmacy open Sat Closed Sundays and U holidays Benefits for Covered Medical Expenses are covered at 100% after a $10.00 copay. (This includes services and generic prescriptions.) Benefits for Preventive Care Services as required by law are covered at 100%. MnSCU students CANNOT utilize the mental health clinic at Boynton Health Services. 11/7/2018 Student Insurance Student Insurance

Network Providers To find a network provider/clinic near you go to: 11/7/2018 Network Providers To find a network provider/clinic near you go to: www.uhcsr.com/minnesota Select UHC options PPO Enter Search Criteria Select Specialty View Results If you utilize a UHC Network provider, you will pay a $50.00 deductible, insurance will pay 80% of the covered medical expense and you will pay the remaining 20%. The deductible is the first dollar amount applied to the bill that you are responsible for before the insurance begins to pay for the covered services. There is unlimited Annual and Lifetime Dollar Limits on Essential Health Benefits. Also there is coverage for Pre-Existing Conditions without a waiting period. 11/7/2018 Student Insurance Student Insurance

Prescription Coverage 11/7/2018 Prescription Coverage Boynton Health Services: - $10.00 copay for generic prescriptions - $15.00 copay for all other prescriptions UnitedHealthcare Network pharmacies - $15.00 copay for generic prescriptions - $30.00 copay for Tier 2 prescriptions - 40% co-insurance for Tier 3 prescription No Coverage for Out of Network pharmacies If available, most medical providers try to prescribe generic prescriptions for their patients. 11/7/2018 Student Insurance Student Insurance

Understanding the Process 11/7/2018 Understanding the Process Use the Emergency Room ONLY for life threatening illness/injury or potential for permanent disability. NurseLine (Collegiate Assistance Program) 1-877-643-5130 Carry your insurance card with you at all times. The Nurseline is available 24/7 to answer any questions or help you determine what the best plan of care is for you at the time. This number is printed on your insurance card. 11/7/2018 Student Insurance Student Insurance

Insurance Requirement 11/7/2018 Insurance Requirement All F-1/J-1 International Students Exception – students with a sponsoring agency or government 2) A Refund is available if you qualify The reason this is a requirement is that the MN Colleges and Universities must guarantee that students have everything they need to get an education: that being food, lodging and healthcare. If anything medical were to happen it would put a huge financial strain on students, which may prevent them from completing their education. All refund requests must be approved and the form signed by the International Student Advisors. Refunds will be calculated on the date that UHC receives the signed refund form. 11/7/2018 Student Insurance Student Insurance

Examples of Covered Services 11/7/2018 Examples of Covered Services Under Preventive Health Care – wellness physicals are covered; many immunizations such as MMR, Tdap, flu vaccine STD testing: Gonorrhea, Chlamydia & HIV testing Acne treatment and medication One vision exam per year, up to $100 This policy covers many medical services but here are a few examples of covered services that students frequently inquire about. The full policy is posted on the website at uhcsr.com/Minnesota 11/7/2018 Student Insurance Student Insurance

Examples of Non-covered Services 11/7/2018 Examples of Non-covered Services Eye glasses (frames, contacts) Over the counter drugs that do not require a prescription Routine foot care Dental (unless injury to a natural tooth) All medical policies have exclusions and here are a few common examples of non-covered services under this policy. For a more extensive listing of exclusions, please refer to the Summary Brochure which is posted online. 11/7/2018 Student Insurance Student Insurance

11/7/2018 Online Access If you have an account, log in to My Account – https://www.uhcsr.com/minnesota If you do not have an account, click on “Create My Account Now” link. United Healthcare no longer automatically sends you your insurance card. Once they receive your insurance payment and have your application information in their system, they will send you an email advising you to log in to “My Account” or “Create My Account Now”. Once you have created your account, you will be able to print your own insurance card, view your claims, update your address and many other options. You will not be able to print your card until you receive the email from UnitedHealthcare. 11/7/2018 Student Insurance Student Insurance

Questions, Information, or Concerns 11/7/2018 Questions, Information, or Concerns Website: https://www.uhcsr.com/minnesota UHC Customer Service 1-888-251-6243 Coralee Cronin, Insurance Advocate healthsvcs_sia@stcloudstate.edu If you email me with a question or concern, please include your full name and student ID# so that I can readily identify you in the system. 11/7/2018 Student Insurance Student Insurance